Tagger Jobs In Netflix In Philippines
Hiring Organization:- Netflix
Post Name:– Zendesk Administrator
Qualifications:- Bachelor Degree
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- PHP30,000-PHP50,000/Month
Locations:- Quezon City, Philippines
About the Company:- Netflix is an American membership video on-request beyond ridiculous web-based TV administration possessed and worked by Netflix, Inc., an organization situated in Los Gatos, California. It offers movies and TV series from different classes, and it is accessible in numerous dialects.
Full Job Description:
Netflix is one of the international’s leading amusement offerings with 238 million paid memberships in over a hundred ninety countries taking part in television series, films and video games across a huge style of genres and languages. Individuals can play, pause and resume looking as a great deal as they need, every time, anywhere, and may trade their plans at any time.
As Netflix grows globally, we keep to search for the pleasant and brightest skills to scale with our growth. This function is part of expertise experience Operations’ (TEO) HR Shared offerings, that is a centralized crew accountable for delivering offerings at scale, from pre-rent to offboarding, globally. We are seeking out a Zendesk Administrator who might be accountable for the setup, customization, and troubleshooting of our Zendesk example. This function will execute the everyday configuration, assist, and development of the platform. Have a passion for customer service and is aware the complexities of customer service solutions.
Key duties
- Deal with all primary administrative functions, which include person account protection, custom fields, workflows, custom perspectives, triggers, and automations
- Configure all aspects of Zendesk Suite along with Agent Workspace, Tickets, assist middle, AnswerBot, understanding Base, Reporting & Analytics
- Layout Zendesk to deal with multi-tiered correspondence
- Assess existing Zendesk configuration and rebuild as had to optimize performance without interrupting everyday operations
- Paintings with diverse stakeholders to improve workflows and consumer revel in
- Put into effect and support new system roll outs as well as required preservation and improvements in addition to guidelines for process improvements
- Answerable for the overall records pleasant in Zendesk. You will display and use overall performance information to perceive pain points and efficiency possibilities
- Mission management of any implementation or initiative that drives Zendesk utilization or improves give up-person revel in
Abilties & revel in
- Three-five years of direct Zendesk administration experience with in-depth know-how of ticketing, live channel guide structures, and API/App integrations
- Experience with configuring all factors of Zendesk Suite which includes assist, Chat, manual, explore
- Fundamental know-how of webhooks and connecting to external applications
- Robust records management, task management, and trouble-solving abilties
- Strong vital questioning and analytical talents
- Proven capacity to to address ambiguity in a hastily changing commercial enterprise environment, solve problems and provide impacting solutions
- First rate written and verbal communication abilties
- Zendesk Certification and enjoy with programming languages inclusive of HTML/CSS is a plus
Tagger Jobs In Netflix In Philippines
Why is the Philippines Best for Job Seekers?
The Philippines is considered a great place for job seekers:
- Diverse Job Opportunities: The Philippines is a large and diverse country with a thriving economy. As a result, there are plenty of job opportunities across various industries and sectors, making it an attractive destination for job seekers.
- High Wages: The Philippines has one of the highest minimum wages in the world, which means that even entry-level jobs can provide a decent income. Additionally, many positions offer competitive salaries and benefits packages.
- Business-Friendly Environment: The Philippines has a business-friendly environment, with policies that encourage entrepreneurship and innovation. This has led to the creation of many successful startups and small businesses, which in turn has created job opportunities.
- Educational Opportunities: The Philippines is home to many prestigious universities and colleges that offer world-class education and training programs. This has led to a highly skilled and educated workforce that is attractive to many employers.
- Strong Economy: The Philippines has one of the largest and most stable economies in the world. Despite occasional downturns, it generally offers a stable job market, with low unemployment rates.
However, it’s worth noting that the job market can vary depending on the region, industry, and individual circumstances. While the Philippines may be a great place for job seekers in general, it may not be the best fit for everyone.
