Amex Virtual Customer, Virtual Jobs In ( India )

American express India

Amex Virtual Customer, Virtual Jobs In ( India )

Hiring Organization:- American Express

Post Name:- Customer Service Analyst

Qualifications:- Graduate

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- ₹20,000 – ₹30,000

Locations:- Etah, India

Amex Virtual Customer, Virtual Jobs In ( India )

Full Job Description:-

With the right support, individuals and organizations have the ability to advance in extraordinary ways. At the point when you join Group Amex, you become piece of a worldwide and various local area of partners with an unflinching obligation to back our clients, networks and one another. Here, you’ll learn and develop as we assist you with making a vocation venture that is novel and significant to you with advantages, projects, and adaptability that help you by and by and expertly.

At American Express, you’ll be perceived for your commitments, authority, and effect — each associate has the chance to partake in the organization’s prosperity. Together, we’ll win collectively, endeavoring to maintain our organization values and strong support vow to give the world’s best client experience consistently. What’s more, we’ll do it with the greatest possible level of trustworthiness, and in a climate where everybody is seen, heard and feels like they have a place.

What will you make a mean for in this job?:

In this position you will fundamentally zero in on installment exploration and portion of installments that couldn’t be consequently credited to the comparing card accounts. Guarantee day to day installments are caught ideal and handled in accordance with our consistence necessities, consequently guaranteeing a positive client experience.

  • This is a business-basic capability that includes dealing with enormous amounts of cash.


  • Use Amex interior and outside stages to lead examination to recognize important Client/Client records to be credited
  • Precisely dispense and handle installment credits to card accounts inside SLAs
  • Handle client correspondence through email and reinstruct clients on installment ways of behaving
  • Support account adjusting/compromise exercises in a joint effort with the bookkeeping group (GFO)
  • Handle installment inquiries, questions, and examinations for interior and outer clients
  • Accomplish key execution measurements in accordance with group scorecards
  • Comply with the severe consistence guidelines and culture, guaranteeing controls finished day to day
  • Distinguishing chances to work on current working practices to drive process improvements and increment efficiencies
  • Raise any market influences as soon a possible and keep GPS initiative educated regarding issues
  • Create and keep up serious areas of strength for with partners/associates across topographies and hierarchical levels
  • The fruitful competitor should be a coordinated, enthusiastic person with advanced relational abilities.
  • An elevated degree of numeracy and insightful abilities is required
  • Tender loving care and capacity to keep an elevated degree of precision while working under tension is fundamental
  • Capacity to recognize, assemble and investigate complex data
  • Elevated degree of client center with superb critical thinking abilities
  • Capacity to arrange and figure out how to cutoff times, adjusting your opportunity to changing needs to address the issues of the division
  • Capacity to fill in as a feature of a group guaranteeing group objectives are accomplished

Least Capability:

  • Graduate with 1 year of work insight.

American Express is an equivalent open door manager and settles on business choices regardless of race, variety, religion, sex, sexual direction, orientation personality, public beginning, veteran status, incapacity status, age, or some other status safeguarded by regulation.

Amex Virtual Customer, Virtual Jobs In ( India )

Top 10 Interview Tips For Getting Job:

Absolutely! Here are my top 10 interview tips for getting a job:

  1. Research the company: Before the interview, research the company and the position you’re applying for. Look up the company’s mission statement, values, and recent news to get a better understanding of their culture and goals.
  2. Practice common interview questions: Practice answering common interview questions and think of examples from your past experiences that showcase your skills and qualifications.
  3. Dress appropriately: Dress professionally and appropriately for the job interview. Even if the company has a more casual dress code, it’s better to be overdressed than underdressed.
  4. Arrive on time: Being punctual is important, so make sure to arrive on time or even a few minutes early to the interview. This shows that you’re reliable and respectful of the interviewer’s time.
  5. Bring copies of your resume: Bring extra copies of your resume to the interview, in case the interviewer doesn’t have one or needs to reference it.
  6. Show enthusiasm: Let the interviewer know that you’re excited about the opportunity to work for their company. Express your interest in the position and what you can bring to the table.
  7. Be confident: Show confidence in yourself and your abilities during the interview. Make eye contact, speak clearly, and don’t be afraid to ask questions or clarify anything you don’t understand.
  8. Be prepared to answer behavioral questions: Many companies use behavioral interview questions, which ask about specific situations from your past experiences. Prepare to answer these questions with specific examples that showcase your skills and abilities.
  9. Follow up: After the interview, send a thank-you email or note to the interviewer. This shows that you appreciate their time and are still interested in the position.
  10. Be yourself: Finally, remember to be yourself during the interview. The interviewer is trying to get a sense of who you are as a person and how you would fit into their company culture. Don’t try to be someone you’re not, as this can come across as inauthentic.

Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.

  1. Company always wants you to be on time and you should be.
  2. Take less leave from the office.
  3. Focus on your work and try to learn more.
  4. Speak from your work not for your mouth.
  5. Keep on trying to get new things from your seniors, regarding your profile.
  6. Raise your point but only then when you are 100% sure about your point.
  7. Never hurry because haste makes waste.
  8. For earning some extra points than others. Just play out of your comfort zone.
  9. Always respect your seniors.
  10. Learn from mistakes made by you and others and do not try to repeat them.

Educational Qualification:

  • Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.
  • Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required:

Required Documents for This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.

  • Document – Qualifications certificate with mark sheets.
  • Passport size Photographs
  • Signature

How to apply:

  1. All the eligible candidates can apply for This Job as mentioned below
  2. Read official notification carefully From the Official Website.
  3. Read Notification Carefully Before Apply.
  4. Fill The Application Form (Link Is Given Below)
  5. Attach Required Document and Passport Size Photo with Signature.
  6. Then Submit. Don
Amex Virtual Customer, Virtual Jobs In ( India )