American Express Virtual Assistant Remote Jobs

American Express Virtual Assistant Remote Jobs

Hiring Organization:- American Express

Post Name:- Executive-Operations

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- ₹25000-₹50000

Locations:- Gurgaon, India

About the company: American Express Company is an American multinational financial services corporation that specializes in payment cards. Virtual It Jobs, Amex Work From Home.

Full Job Description:-

You Lead the manner. We’ve were given Your lower back.

With the proper backing, humans and agencies have the electricity to progress in incredible ways. When you be a part of team Amex, you grow to be part of a international and various community of affiliates with an unwavering commitment to back our customers, communities and each other. Here, you’ll study and develop as we help you create a career adventure that’s unique and significant to you with benefits, applications, and versatility that assist you for my part and professionally.

At American express, you’ll be diagnosed for your contributions, management, and effect—every colleague has the opportunity to share inside the organization’s achievement. Together, we’ll win as a team, striving to uphold our enterprise values and effective backing promise to offer the world’s pleasant customer experience every day. And we’ll do it with the utmost integrity, and in an surroundings where all people is seen, heard and feels like they belong.

Join team Amex and permit’s lead the way together.

Functional Description:

Consumer Fulfilment community (CFN) is an crucial a part of international Servicing Operations (GSO) with over 2,000 employees and is a key servicing factor of the bigger global Servicing group (GSG). CFN gives extensive variety of services to its clients, merchants and commercial clients – E.G. Cease to end Disputes control, Set-Up & preservation and studies & Reconciliation. CFN has a global footprint in 15 transport Hub’s from wherein it gives customer service to 24 markets in 19 one-of-a-kind languages. Approx. 30 million client requests and transactions are fulfilled every yr. CFN plays a critical function in companywide efforts to streamline approaches, enable virtual fulfilment and adhere to market policies, regulations, audit necessities and compliance framework. Overall performance size is a key factor of enhancing consumer experience and metrics which includes carrier levels, propose to friend (RTF) and Case Time decision (CTR) play a crucial role in permitting a consumer-centric employer.

Process DESCRIPTION

• This function entails interacting with inner & outside customers (legal signatory/consumer managers/ merchants etc) and resolving their inquiries over e mail/calls.
• It also entails reviewing and onboarding service provider programs and KYC files for CLM & PSF traders

Must have know-how of KYC:

• Paintings on each day stock toward cases associated with service provider servicing and onboarding.
• Preserve a near eye on gaps & suggest answers to plug them.
• Continually manipulate excessive volumes of work correctly and successfully while running beneath stringent timelines.
• Monitor the every day suspense volumes and liase with inner & outside clients (authorized signatory/client managers/ merchants and so on.) over emails/calls to reduce the quantity
• Perform Due Diligence activities to make sure all dues are released to the clients
• Recognition on service provider requirement, productiveness, and performance to make certain SLA’s are met
• Contribute closer to crew dreams with the aid of strictly handling character productivity & great goals while maintaining system metrics.
• Take ownership of the email/difficulty and resolve to patron’s expectations to deepen dating and acquire maximum degree of patron pride
• Understand, determine, and anticipate customer needs and gift answers as suitable.
• Display sturdy focus on process enhancements.
• Make certain adherence to and compliance with organisation guidelines and audit controls.
• Construct an fantastic rapport with the crew & different commercial enterprise groups to make certain easy day after day operations

QUALIFICATION

• Graduate/submit-Graduate.
• Applicable experience a bonus.
• Exceptional oral and written verbal exchange competencies.
• Strong interpersonal and coordination abilties.
• Robust and devoted patron consciousness and constant demonstration of service excellence.
• Compliance with employer rules and processes.
• Capacity to take independent decision & meet stringent cut-off dates.
• Properly laptop talents.
• Top command over MS Excel, get entry to & PowerPoint.
• Sturdy consciousness on consequences

American Express Virtual Assistant Remote Jobs

Top 10 Interview Tips For Getting a Job:

Absolutely! Here are my top 10 interview tips for getting a job:

1. Research the company: Before the interview, research the company and the position you’re applying for. Look up the company’s mission statement, values, and recent news to get a better understanding of its culture and goals.
2. Practice common interview questions: Practice answering common interview questions and think of examples from your past experiences that showcase your skills and qualifications.
3. Dress appropriately: Dress professionally and appropriately for the job interview. Even if the company has a more casual dress code, it’s better to be overdressed than underdressed.
4. Arrive on time: Being punctual is important, so make sure to arrive on time or even a few minutes early for the interview. This shows that you’re reliable and respectful of the interviewer’s time.
5. Bring copies of your resume: Bring extra copies to the interview, in case the interviewer doesn’t have one or needs to reference it.
6. Show enthusiasm: Let the interviewer know that you’re excited about the opportunity to work for their company. Express your interest in the position and what you can bring to the table.
7. Be confident: Show confidence in yourself and your abilities during the interview. Make eye contact, speak clearly, and don’t be afraid to ask questions or clarify anything you don’t understand.
8. Be prepared to answer behavioral questions: Many companies use behavioral interview questions, which ask about specific situations from your past experiences. Prepare to answer these questions with specific examples that showcase your skills and abilities.
9. Follow up: After the interview, send a thank-you email or note to the interviewer. This shows that you appreciate their time and are still interested in the position.
10. Be yourself: Finally, remember to be yourself during the interview. The interviewer is trying to get a sense of who you are as a person and how you would fit into their company culture. Don’t try to be someone you’re not, as this can come across as inauthentic.

Some rules are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.

1. The company always wants you to be on time and you should be.
2. Take less leave from the office.
3. Focus on your work and try to learn more.
4. Speak from your work, not from your mouth.
5. Keep on trying to get new things from your seniors, regarding your profile.
6. Raise your point but only then when you are 100% sure about your point.
7. Never hurry because haste makes waste.
8. For earning some extra points than others. Just play out of your comfort zone.
9. Always respect your seniors.
10. Learn from mistakes made by you and others and do not try to repeat them.

Educational Qualification:

• Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.
• Kindly check the Official Notification for more qualification details. The notification Link Is Given Below.

Document Required:

Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.

• Document – Qualifications certificate with mark sheets.
• Passport size Photographs
• Signature

How to apply:

1. All the eligible candidates can apply for This Job as mentioned below
2. Read the official notification carefully From the Official Website.
3. Read the Notification Carefully Before Applying.
4. Fill out The Application Form (The link Is Given Below)
5. Attach the Required Document and Passport Size Photo with your Signature.
6. Then Submit. Don
7. Here you will get all latest information about private and government jobs in India

American Express Virtual Assistant Remote Jobs