American Express Remote Jobs ( Lead Analyst ) In India @ Sarkarivaccancy
Hiring Organization:- American Express
Post Name:- Lead Analyst
Qualifications:- Bachelor Degree
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- ₹25000-₹50000
Locations:- Panchkula, India
About the company: American Express Company is an American multinational financial services corporation that specializes in payment cards. American Express Remote Jobs.
Full Job Description:-
With the right backing, people and corporations have the power to develop first-rate approaches. While you join group Amex, you emerge as part of a worldwide and various network of colleagues with an unwavering dedication to lowering back our clients, communities, and each different. Right here, you’ll examine and develop as we assist you create a professional journey that’s precise and meaningful to you with blessings, programs, and flexibility that support you in my view and professionally.
At American specific, you’ll be diagnosed in your contributions, leadership, and affect—every colleague has the opportunity to share in the agency’s achievement. Collectively, we’ll win as a crew, striving to uphold our company values and effective backing promise to provide the arena’s best consumer experience every day. And we’ll do it with the maximum integrity, and in an environment wherein all of us are seen, heard, and appears as we belong.
- Be a part of team Amex and allow’s lead the way together.
The worldwide services organization (GSG) is created from several interconnected commercial enterprise gadgets which collectively offer providers on a worldwide scale, gambling a primary function in assisting American eExpressgain its vision of being the world’s maximum respected provider logo.
As part of GSG, the worldwide Servicing Enablement (GSE) crew is liable for technique layout & engineering, capability control, governance, analytics, cost technology, and gaining knowledge across GSG. The crew is responsible for supplying unwavering assistance to all our client Care specialists and experts who serve our customers globally every day. GSE is likewise accountable for the organization grievance center of Excellence chartered with making sure American eExplicithas a robust lawsuits management program.
The placement is in worldwide contact and potential control (GCCM). GCCM is accountable for all call quantity forecasting, capability/workforce-making plans, operational cost control, configuration, and actual time overall performance management & monitoring for GSG across numerous markets globally. The institution executes plans constructed via the Forecasting & commercial enterprise planning groups and manages 24/7 real-time performance inside the voice and digital channels. The group guarantees that robust schedules are designed to fulfill the call for of day by day operations. The schedules are aligned to intraday/intraweek call extent distributions for all markets and lines of enterprise.
How will you make an impact in this position?
- Intra-day name kind/segment performance management
- Shrinkage / off the cellphone activities management, Intraday Schedules management, and recommend timetable changes basis commercial enterprise requirement
- Execution of provider Code Alert strategies
- Centralized contact for operations leaders for actual time enterprise overall performance control
- work with quick-term Forecasting crew in GCCM for Intra Day performance (IDP) & Staffing outlook
- communicate structures, voice response & telecommunication problems to the relevant groups
- Proactively become aware of process development possibilities
- maintain strong relationships with the operation’s leaders to enhance average know-how and cognizance of eeverydayweekly business influences
- Shift – Rotations: 24 *7
Minimal qualifications
Practical abilities:
- Bachelor’s diploma (Economics/arithmetic/records/ records Analytics); MBA or equal is a plus
- 2+ years of applicable experience in the body of workers’ actual time management/ Operations/MIS analytics would be preferred
- Proficiency in workforce control tools which includes Avaya, eWFM, Genesys/ConneX in addition to knowledge of name middle extent drivers and forecasting/staff making plans approaches would be an introduced benefit
- Robust written and verbal communique talents with tested achievement in creating and engaging in presentations to large/senior/hard audiences, a plus
- Sturdy organizational and assignment control talents
- Proven capacity to control more than one priority efficiently with a song file of driving effects effectively at the same time as meeting closing dates
- Sturdy relationship and collaboration competencies, such as the ability to work in a relatively matrixed environment
Behavioral competencies/abilities:
- Gives you high exceptional work with path and oversight
- Understands paintings goals and seeks to understand their importance to the commercial enterprise
- Feels comfy taking selections/ calculated dangers primarily based on records and intuition
- Bendy to quickly adjust around transferring priorities, a couple of demands, ambiguity, and speedy exchange
- Maintains a fantastic attitude while supplied with a barrier
- Validated capability to project the popularity quo & construct consensus
- powerful team participant with a high stage of integrity
Technical capabilities/ expertise of platforms:
- Skill ability with Microsoft wWorkplace specifically Excel, and PowerPoint
- Venture control abilities, knowledge, and experience of effectively main projects, a plus
- Ability to address big record sets & previous programming to enjoy in SAS, sq., Python, and/or HQL (Hive Query Language) to write down codes independently and effectively will be useful
- Information on gadget learning could be a delivered benefit
- Exposure to large statistics platforms such as Cornerstone & visualization tools such as Tableau, a pleasing to have
We lower back our colleagues and their cherished ones with blessings and applications that help their holistic nicely-being. Meaning we prioritize their physical, monetary, and mental fitness thru each level of lifestyle. Blessings include:
- Aggressive base salaries
- Bonus incentives
- Assist with monetary-nicely-being and retirement
- Complete medical, dental, imaginative and prescient, lifestyles coverage, and incapacity benefits (relying on location)
- Bendy paintings arrangements and schedules with hybrid and virtual options with Amex Flex
- Beneficiant paid parental depart guidelines (depending on your place)
- Free get admission to worldwide on-website online well-being facilities staffed with nurses and docs (relying on vicinity)
- Unfastened and private counseling assists thru our wholesome Minds program
- Career development and schooling opportunities
American Express Remote Jobs
Top 10 Interview Tips For Getting a Job:
Absolutely! Here are my top 10 interview tips for getting a job:
- Research the company: Before the interview, research the company and the position you’re applying for. Look up the company’s mission statement, values, and recent news to get a better understanding of its culture and goals.
- Practice common interview questions: Practice answering common interview questions and think of examples from your past experiences that showcase your skills and qualifications.
- Dress appropriately: Dress professionally and appropriately for the job interview. Even if the company has a more casual dress code, it’s better to be overdressed than underdressed.
- Arrive on time: Being punctual is important, so make sure to arrive on time or even a few minutes early for the interview. This shows that you’re reliable and respectful of the interviewer’s time.
- Bring copies of your resume: Bring extra copies to the interview, in case the interviewer doesn’t have one or needs to reference it.
- Show enthusiasm: Let the interviewer know that you’re excited about the opportunity to work for their company. Express your interest in the position and what you can bring to the table.
- Be confident: Show confidence in yourself and your abilities during the interview. Make eye contact, speak clearly, and don’t be afraid to ask questions or clarify anything you don’t understand.
- Be prepared to answer behavioral questions: Many companies use behavioral interview questions, which ask about specific situations from your past experiences. Prepare to answer these questions with specific examples that showcase your skills and abilities.
- Follow up: After the interview, send a thank-you email or note to the interviewer. This shows that you appreciate their time and are still interested in the position.
- Be yourself: Finally, remember to be yourself during the interview. The interviewer is trying to get a sense of who you are as a person and how you would fit into their company culture. Don’t try to be someone you’re not, as this can come across as inauthentic.
Some rules are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.
- The company always wants you to be on time and you should be.
- Take less leave from the office.
- Focus on your work and try to learn more.
- Speak from your work, not from your mouth.
- Keep on trying to get new things from your seniors, regarding your profile.
- Raise your point but only then when you are 100% sure about your point.
- Never hurry because haste makes waste.
- For earning some extra points than others. Just play out of your comfort zone.
- Always respect your seniors.
- Learn from mistakes made by you and others and do not try to repeat them.
Educational Qualification:
- Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.
- Kindly check the Official Notification for more qualification details. The notification Link Is Given Below.
Document Required:
Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.
- Document – Qualifications certificate with mark sheets.
- Passport size Photographs
- Signature
How to apply:
- All the eligible candidates can apply for This Job as mentioned below
- Read the official notification carefully From the Official Website.
- Read the Notification Carefully Before Applying.
- Fill out The Application Form (The link Is Given Below)
- Attach the Required Document and Passport Size Photo with your Signature.
- Then Submit. Don
American Express Remote Jobs ( Lead Analyst ) In India @ Sarkarivaccancy
