American Express Remote Customer Service Jobs ₹20k-₹30k
Hiring Organization:- American Express
Post Name:- Customer Care Professional
Qualifications:- Bachelor Degree
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- ₹20k-₹30k
Locations:- Gurugram, India
About the company: American Express Company is an American multinational financial services corporation that specializes in payment cards. American Express Data Entry Jobs (Remote).
Full Job Description:-
American Express rehashed the worldwide help insight by embracing an overhauling reasoning which develops associations with clients. Our extraordinary adjusting reasoning, Relationship Care® puts enthusiasm to serve – and individual character – at the focal point of each and every client collaboration, setting out a freedom to convey worth to our clients while extending associations with our organization.
Our novel overhauling reasoning, Relationship Care® puts your enthusiasm to serve – and your character – at the focal point of each and every client association, setting out a freedom to convey worth to our clients while developing associations with our organization. American Express Client Care Experts convey remarkable consideration by quickly and precisely answering client requests. Client Care Experts endeavor to make it simple to work with us, tackling client issues, while commending their worth to us. As a Client Care Proficient, you will be liable for assessing and dissecting account data and prescribing fitted answers for our clients, supporting the advantages of enrollment by giving significant offers that extend client commitment with our items and administrations.
What might you do consistently as a Client Mind Proficient?
- Convey unprecedented client care by answering inquiries concerning client accounts in a speedy, organized client care climate
- Assess and investigate account data and prescribing fitted answers for our clients, building up the advantages of participation by giving pertinent offers that extend client commitment with our items and administrations.
- Resolve item or administration requests by posing examining inquiries, deciding the reason for the issue; choosing and articulating the best answer for drive brand promotion
- Adherence to quality and consistence rules
- Record important record data and proposition custom arrangements that benefit the client
- Develop and support client connections on each communication that outcomes in quantifiable Client esteem
- Convey exceptional outcomes estimated by consumer loyalty, adequacy, effectiveness and quality
Capabilities:
- Ought to have a base 2 years of BPO work insight.
- Ought to have essentially an extended period of voice account insight from the latest organization joined
- Fruitful in past work (superior worker)
- Four year certification, partner degree, school students might apply
Favored Insight
- Have been estimated on Client VOC (Voice of Client) or NPS (Net Advertiser Score), as well as AHT (Normal Dealing with Time) from the latest organization joined
- Applicants with related knowledge in B2B and B2C adjusting would be liked
- Premium client care insight or potentially deals insight, intensely for building client steadfastness through uncommon tuning in and relationship building
- Deals insight (Worth age/consultative selling) is an or more
Extra Subtleties:
- Area: BGC Corporate Center 2, fifth Road corner 30th Road, Bonifacio Worldwide City, Taguig
- Work environment Adaptability: All day. Should be managable to follow a cross breed work game plan (nearby and telecommute)
- Telecommute Prerequisites:
- Should have somewhere around 25 mbps web association plan/speed
- Should have a private and calm region to work at home
- American Express offers a phenomenal and different work space. Elite execution is compensated with target driven impetuses
American Express Remote Customer Service Jobs ₹20k-₹30k
Top 10 Interview Tips For Getting a Job:
Absolutely! Here are my top 10 interview tips for getting a job:
- Research the company: Before the interview, research the company and the position you’re applying for. Look up the company’s mission statement, values, and recent news to get a better understanding of its culture and goals.
- Practice common interview questions: Practice answering common interview questions and think of examples from your past experiences that showcase your skills and qualifications.
- Dress appropriately: Dress professionally and appropriately for the job interview. Even if the company has a more casual dress code, it’s better to be overdressed than underdressed.
- Arrive on time: Being punctual is important, so make sure to arrive on time or even a few minutes early for the interview. This shows that you’re reliable and respectful of the interviewer’s time.
- Bring copies of your resume: Bring extra copies to the interview, in case the interviewer doesn’t have one or needs to reference it.
- Show enthusiasm: Let the interviewer know that you’re excited about the opportunity to work for their company. Express your interest in the position and what you can bring to the table.
- Be confident: Show confidence in yourself and your abilities during the interview. Make eye contact, speak clearly, and don’t be afraid to ask questions or clarify anything you don’t understand.
- Be prepared to answer behavioral questions: Many companies use behavioral interview questions, which ask about specific situations from your past experiences. Prepare to answer these questions with specific examples that showcase your skills and abilities.
- Follow up: After the interview, send a thank-you email or note to the interviewer. This shows that you appreciate their time and are still interested in the position.
- Be yourself: Finally, remember to be yourself during the interview. The interviewer is trying to get a sense of who you are as a person and how you would fit into their company culture. Don’t try to be someone you’re not, as this can come across as inauthentic.
Some rules are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.
- The company always wants you to be on time and you should be.
- Take less leave from the office.
- Focus on your work and try to learn more.
- Speak from your work, not from your mouth.
- Keep on trying to get new things from your seniors, regarding your profile.
- Raise your point but only then when you are 100% sure about your point.
- Never hurry because haste makes waste.
- For earning some extra points than others. Just play out of your comfort zone.
- Always respect your seniors.
- Learn from mistakes made by you and others and do not try to repeat them.
Educational Qualification:
- Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.
- Kindly check the Official Notification for more qualification details. The notification Link Is Given Below.
Document Required:
Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.
- Document – Qualifications certificate with mark sheets.
- Passport size Photographs
- Signature
How to apply:
- All the eligible candidates can apply for This Job as mentioned below
- Read the official notification carefully From the Official Website.
- Read the Notification Carefully Before Applying.
- Fill out The Application Form (The link Is Given Below)
- Attach the Required Document and Passport Size Photo with your Signature.
- Then Submit. Don
American Express Remote Customer Service Jobs ₹20k-₹30k
