American Express Jobs Customer Service

American Express Jobs Customer Service

Hiring Organization:- American Express

Post Name:- Customer Service Associate

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- ₹20,000k-30,000k/Month

Locations:- Gurgaon, India

Full Job Description:-

With the right support, individuals and organizations have the ability to advance in staggering ways. At the point when you join Group Amex, you become piece of a worldwide and different local area of partners with an unfaltering obligation to back our clients, networks and one another. Here, you’ll learn and develop as we assist you with making a vocation venture that is interesting and significant to you with advantages, projects, and adaptability that help you by and by and expertly.

At American Express, you’ll be perceived for your commitments, administration, and effect — each partner has the potential chance to partake in the organization’s prosperity. Together, we’ll win collectively, endeavoring to maintain our organization values and strong support vow to give the world’s best client experience consistently. What’s more, we’ll do it with the greatest possible level of respectability, and in a climate where everybody is seen, heard and feels like they have a place.

Join Group Amex and we should lead the way together.

Expected set of responsibilities:

• The position is liable for giving quality and convenient consummation of Vendor demands connected with Banking Updates/Support on existing trader accounts/New Record set-ups, installments examination and record compromise
• Requires the treatment of outbound and inbound calls to or potentially from Monetary Foundations, Dealers, and inner clients.
• Offer support and backing to Vendors, Processors, Front office and Visit groups, Agreement Survey, Entries, ESSU, CMS, Obtaining, Organization Improvement, Hazard The board, and Welcome Acknowledgment
• Audit, dissect, and process complex basic dealer questions with exactness to give Vendor fulfillment
• Comply with quality, consistence rules and SLAs
• Distinguish and contribute towards process improvement drives
• Solid scientific and coordinated effort abilities
• Magnificent composed and verbal relational abilities
• Exhibits capacity to be independent with phenomenal completion
• Client centered with an elevated degree of earnestness; good example for conveying Remarkable Client Care
• Rock the boat
• Ready to interface expertly with all degrees of clients
• Capacity to at the same time deal with various undertakings
• Working information on MS Office items, for example Succeed, Word, PowerPoint and so on.

Least Capabilities:- Outer

• Fantastic verbal and composed relational abilities
• Capacity to assess Vendor data
• High outcome direction
• Capacity to take autonomous choice and comply with severe time constraints
• Exhibited constancy

Top 10 Interview Tips For Getting a Job:

Absolutely! Here are my top 10 interview tips for getting a job:

1. Research the company: Before the interview, research the company and the position you’re applying for. Look up the company’s mission statement, values, and recent news to get a better understanding of its culture and goals.
2. Practice common interview questions: Practice answering common interview questions and think of examples from your past experiences that showcase your skills and qualifications.
3. Dress appropriately: Dress professionally and appropriately for the job interview. Even if the company has a more casual dress code, it’s better to be overdressed than underdressed.
4. Arrive on time: Being punctual is important, so make sure to arrive on time or even a few minutes early for the interview. This shows that you’re reliable and respectful of the interviewer’s time.
5. Bring copies of your resume: Bring extra copies to the interview, in case the interviewer doesn’t have one or needs to reference it.
6. Show enthusiasm: Let the interviewer know that you’re excited about the opportunity to work for their company. Express your interest in the position and what you can bring to the table.
7. Be confident: Show confidence in yourself and your abilities during the interview. Make eye contact, speak clearly, and don’t be afraid to ask questions or clarify anything you don’t understand.
8. Be prepared to answer behavioral questions: Many companies use behavioral interview questions, which ask about specific situations from your past experiences. Prepare to answer these questions with specific examples that showcase your skills and abilities.
9. Follow up: After the interview, send a thank-you email or note to the interviewer. This shows that you appreciate their time and are still interested in the position.
10. Be yourself: Finally, remember to be yourself during the interview. The interviewer is trying to get a sense of who you are as a person and how you would fit into their company culture. Don’t try to be someone you’re not, as this can come across as inauthentic.

Some rules are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.

1. The company always wants you to be on time and you should be.
2. Take less leave from the office.
3. Focus on your work and try to learn more.
4. Speak from your work, not from your mouth.
5. Keep on trying to get new things from your seniors, regarding your profile.
6. Raise your point but only then when you are 100% sure about your point.
7. Never hurry because haste makes waste.
8. For earning some extra points than others. Just play out of your comfort zone.
9. Always respect your seniors.
10. Learn from mistakes made by you and others and do not try to repeat them.

Educational Qualification:

• Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.
• Kindly check the Official Notification for more qualification details. The notification Link Is Given Below.

Document Required:

Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.

• Document – Qualifications certificate with mark sheets.
• Passport size Photographs
• Signature

How to apply:

1. All the eligible candidates can apply for This Job as mentioned below
2. Read the official notification carefully From the Official Website.
3. Read the Notification Carefully Before Applying.
4. Fill out The Application Form (The link Is Given Below)
5. Attach the Required Document and Passport Size Photo with your Signature.
6. Then Submit. Don

American Express Jobs Customer Service