American Express Customer Service Jobs In ( India )
Hiring Organization:- American Express
Post Name:- Customer Care Professional
Qualifications:- Graduate
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- ₹20,000 – ₹30,000
Locations:- Auraiya, India
American Express Customer Service Jobs In ( India )
Full Job Description:-
At American Express, we know that with the right support, individuals and organizations have the ability to advance in extraordinary ways. Whether we’re supporting our clients’ monetary certainty to push forward, taking trade higher than ever, or empowering individuals to investigate the world, our associates are continually reclassifying what’s conceivable — and we’re glad to back one another constantly. At the point when you join #TeamAmex, you become piece of a different local area of north of 60,000 partners, all with a shared objective to convey a remarkable client experience consistently. We back our associates with the help they need to flourish, expertly and by and by. That is the reason we have Amex Flex, our venture working model that gives more prominent adaptability to associates while guaranteeing we protect the significant parts of our one of a kind in-person culture. Contingent upon job and business needs, partners will either work nearby, in a crossover model (mix of in-office and virtual days) or completely essentially.
As another colleague, will work from the workplace for a couple of months until specific execution norms are met. During this time, your learning will be advanced by meeting different associates and pioneers, and having the chance to sit one next to the other and gain from your companions. There may likewise be events during this time where you have the chance to work a few days from home.
Vous montrez la voie. Nous vous soutenons:
Chez American Express, nous savons qu’avec le support adapté, les individus et les entreprises ont le pouvoir de progresser de manière exceptionnelle. Que nous soutenions les décisions financières de nos clients pour qu’ils aillent de l’avant, aidions les commerces à atteindre de nouveaux objectifs, ou que nous encouragions les gens à adventurer le monde, nos collègues redéfinissent constamment le conceivable – et nous sommes fiers de nous soutenir les uns les autres à chaque étape. Lorsque vous rejoignez #TeamAmex, vous faites partie d’une communauté diversifiée de in addition to de 60 000 collègues, ayant tous l’objectif commun d’offrir chaque jour une expérience client exceptionnelle.
En tant que marque allant au-delà des attentes pour offrir la meilleure expérience client, il est early stage que nos collègues soient exceptionnels. En tant que look de l’entreprise, vous pouvez chaque jour créer des associations up-sides avec nos clients – de l’organisation d’un journey ou d’un style de strive special, à les aider à résoudre leurs besoins quotidiens. De additionally, vous pouvez développer vos compétences grâce à une arrangement de pointe et un training continu, promote en apprenant ce qu’établir constamment la norme pour un administration de classe mondiale de administration client signifie.Rôle et responsabilités:
Un struggle significatif et gratifiant, effectué avec intégrité.
Voici quelques exemples de ce que vous serez amené à faire dans ce rôle :
- Offrir un administration client de classe mondiale, promote en répondant aux demandes et préoccupations des clients by means of plusieurs canaux (appels, visit, messagerie versatile)
- Créer des relations significatives avec nos clients grâce à une approche consultative, comprendre leurs besoins actuels et futurs, fournir une résolution de chief contact et négocier un résultat positif pour le client et pour American Express.
- Améliorer l’expérience de nos clients en identifiant les possibilités pour proposer des produits en fonction des besoins de nos Clients.
- Atteindre et dépasser les objectifs, les réglementations de conformité et les objectifs de productivité.
- Utiliser des systèmes informatiques et des applications pour servir nos clients et leur permettre de tirer le meilleur parti de nos plates-formes en ligne et mobiles.
- Documenter les informations nécessaires, telles que les détails de paiement, les changements de coordonnées des clients, les changements d’adresse et les warnings de journey.
- Redéfinir les priorités, et s’adapter à un environnement en constante évolution.
Compétences requises :
- Un parcours professionnel remarkable façonné standard votre ability et votre curiosité
- Très compètent en français avec de solides compétences verbales et écrites, en particulier dans le contexte business.
- Démontrer child greatness personnelle en restant positif dans les circumstances difficiles
- Démontrer une enthusiasm d’aider, en offrant un administration exceptionnel sur chaque cooperation avec nos clients.
- La capacité et la résilience à travailler dans un environnement dynamique et rapide, et à être multitâche en utilisant plusieurs systèmes et outils numériques pour servir nos clients.
- Compétences interpersonnelles solides, en correspondence verbale et écrite.
- Assertivité pour gérer les discussions conflictuelles.
- Excellentes capacités de négociation, d’influence et d’ingéniosité.
- Une disposition strength pour le struggle d’équipe et la coordinated effort avec les collègues de l’entreprise.
- Esprit investigate, analytique et avant-gardiste, skilled de résoudre les problèmes rapidement, portant une grande consideration aux détails et au regard des politiques procédurales de l’entreprise.
- Être à l’aise pour travailler dans un environnement virtuel.
Why American Express?:
- There’s a contrast between having some work and having an effect. Why American Express?
- Amex have been having an effect in individuals’ lives for more than 160 years, moving them in minutes of all shapes and sizes, conceding access, devices, and assets to take on their greatest difficulties and receive the best benefits.
We’ve likewise had an effect in the existences of our kin, giving a culture of learning and joint effort, and assisting them with what they need to succeed and flourish. We have them covered as they develop their abilities, overcome new difficulties, or even find opportunity to enjoy with their family or local area. What’s more, when they’re prepared to take on another profession way, we’re in that general area with them, giving them the direction and energy into the best future they imagine.
- Since we accept that the most effective way to back our clients is to back our kin.
- The strong support of American Express.
- Try not to have an effect without it.
- Try not to carry on with existence without it.
Converse with our kin and you’ll figure out what we’re actually about. Open, inventive, risk-taking, cooperative and creative are only a portion of the articulations you’ll hear. Our way of life makes American Express an exceptional work environment, and a major piece of why we consistently win best working environment grants from one side of the planet to the other. In the event that you’re prepared to take on a test and have an effect, you deserve to send off or develop your vocation here.
American Express Customer Service Jobs In ( India )
Top 10 Interview Tips For Getting Job:
Absolutely! Here are my top 10 interview tips for getting a job:
- Research the company: Before the interview, research the company and the position you’re applying for. Look up the company’s mission statement, values, and recent news to get a better understanding of their culture and goals.
- Practice common interview questions: Practice answering common interview questions and think of examples from your past experiences that showcase your skills and qualifications.
- Dress appropriately: Dress professionally and appropriately for the job interview. Even if the company has a more casual dress code, it’s better to be overdressed than underdressed.
- Arrive on time: Being punctual is important, so make sure to arrive on time or even a few minutes early to the interview. This shows that you’re reliable and respectful of the interviewer’s time.
- Bring copies of your resume: Bring extra copies of your resume to the interview, in case the interviewer doesn’t have one or needs to reference it.
- Show enthusiasm: Let the interviewer know that you’re excited about the opportunity to work for their company. Express your interest in the position and what you can bring to the table.
- Be confident: Show confidence in yourself and your abilities during the interview. Make eye contact, speak clearly, and don’t be afraid to ask questions or clarify anything you don’t understand.
- Be prepared to answer behavioral questions: Many companies use behavioral interview questions, which ask about specific situations from your past experiences. Prepare to answer these questions with specific examples that showcase your skills and abilities.
- Follow up: After the interview, send a thank-you email or note to the interviewer. This shows that you appreciate their time and are still interested in the position.
- Be yourself: Finally, remember to be yourself during the interview. The interviewer is trying to get a sense of who you are as a person and how you would fit into their company culture. Don’t try to be someone you’re not, as this can come across as inauthentic.
Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.
- Company always wants you to be on time and you should be.
- Take less leave from the office.
- Focus on your work and try to learn more.
- Speak from your work not for your mouth.
- Keep on trying to get new things from your seniors, regarding your profile.
- Raise your point but only then when you are 100% sure about your point.
- Never hurry because haste makes waste.
- For earning some extra points than others. Just play out of your comfort zone.
- Always respect your seniors.
- Learn from mistakes made by you and others and do not try to repeat them.
Educational Qualification:
- Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.
- Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.
Document Required:
Required Documents for This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.
- Document – Qualifications certificate with mark sheets.
- Passport size Photographs
- Signature
How to apply:
- All the eligible candidates can apply for This Job as mentioned below
- Read official notification carefully From the Official Website.
- Read Notification Carefully Before Apply.
- Fill The Application Form (Link Is Given Below)
- Attach Required Document and Passport Size Photo with Signature.
- Then Submit. Don
American Express Customer Service Jobs In ( India )
