Wipro Remote Careers From Home For Freshers
Hiring Organization:- Wipro
Post Name:- Customer Service
Qualifications:- Bachelor Degree
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Locations:- Tamil Nadu, India
Full Job Description:
Job Description
- Wipro HR Services India Pvt Ltd. is looking for a Customer Service Representative for a fixed term ( 6-8 Months ). Wipro Remote Careers From Home For Freshers,
- We are looking for smart professionals with a great attitude to make every single client interaction delightful.
- Your Impact as a Customer Service Representative, Wipro Remote Careers From Home For Freshers,
- Customer Service through calls, Chats & email
- Ensure timely and accurate service delivery at defined productivity levels
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time and customer Effort, Wipro Remote Careers From Home For Freshers,
- Maintain Internal and client-level delivery quality on calls, chats & email conversations
- Adhere to Customer Service Attendance and accountability policies
- Execute issue /query resolution and ensure proper documentation & follow-upIdentify, share, and support operational improvement, Wipro Remote Careers From Home For Freshers,
Roles & Responsibilities:
- Customer Service through calls, Chats & emails
- Ensure timely and accurate service delivery at defined productivity levels
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, handling time & Customer effort, Wipro Remote Careers From Home For Freshers,
- Maintain Internal and client-level delivery quality on calls, chats & email conversations
- Adhere to Customer Service Attendance and accountability policies
- Execute issue /query resolution and ensure proper documentation & follow-upIdentify, share, and support operational improvement., Wipro Remote Careers From Home For Freshers,
Qualifications:
- Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
- MCA and B.Tech freshers are also eligible. Wipro Remote Careers From Home For Freshers,
- MBA requires at least 6 months of full-time experience.
- Undergraduates pursuing their graduation via distance learning mode are eligible to apply.
- Candidates who have taken their final semester exams and are waiting for their final results are also eligible to apply. Wipro Remote Careers From Home For Freshers,
- Excellent communication skills
- Should be flexible to work in rotational shifts
- Proficient in computer usage and Basic knowledge of MS Office
- Defined a career roadmap that offers growth opportunities
- Performance-based incentive program, Wipro Remote Careers From Home For Freshers,
- Investment in talent development and skills enhancement
- Work-life balance with 5 day work week
- Collaborative environment with best-in-class professionals
- Focus on colleague engagement
Wipro Remote Careers From Home For Freshers
Top 10 Interview Tips For Getting a Job:
Absolutely! Here are my top 10 interview tips for getting a job:
- Research the company: Before the interview, research the company and the position you’re applying for. Look up the company’s mission statement, values, and recent news to get a better understanding of its culture and goals.
- Practice common interview questions: Practice answering common interview questions and think of examples from your past experiences that showcase your skills and qualifications.
- Dress appropriately: Dress professionally and appropriately for the job interview. Even if the company has a more casual dress code, it’s better to be overdressed than underdressed.
- Arrive on time: Being punctual is important, so make sure to arrive on time or even a few minutes early for the interview. This shows that you’re reliable and respectful of the interviewer’s time.
- Bring copies of your resume: Bring extra copies of your resume to the interview, in case the interviewer doesn’t have one or needs to reference it.
- Show enthusiasm: Let the interviewer know that you’re excited about the opportunity to work for their company. Express your interest in the position and what you can bring to the table.
- Be confident: Show confidence in yourself and your abilities during the interview. Make eye contact, speak clearly, and don’t be afraid to ask questions or clarify anything you don’t understand.
- Be prepared to answer behavioral questions: Many companies use behavioral interview questions, which ask about specific situations from your past experiences. Prepare to answer these questions with specific examples that showcase your skills and abilities.
- Follow up: After the interview, send a thank-you email or note to the interviewer. This shows that you appreciate their time and are still interested in the position.
- Be yourself: Finally, remember to be yourself during the interview. The interviewer is trying to get a sense of who you are as a person and how you would fit into their company culture. Don’t try to be someone you’re not, as this can come across as inauthentic.
Some rules are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.
- The company always wants you to be on time and you should be.
- Take less leave from the office.
- Focus on your work and try to learn more.
- Speak from your work not from your mouth.
- Keep on trying to get new things from your seniors, regarding your profile.
- Raise your point but only then when you are 100% sure about your point.
- Never hurry because haste makes waste.
- For earning some extra points than others. Just play out of your comfort zone.
- Always respect your seniors.
- Learn from mistakes made by you and others and do not try to repeat them.
Educational Qualification:
- Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.
- Kindly check the Official Notification for more qualification details. The notification Link Is Given Below.
Document Required:
Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.
- Document – Qualifications certificate with mark sheets.
- Passport size Photographs
- Signature
How to apply:
- All the eligible candidates can apply for This Job as mentioned below
- Read the official notification carefully From the Official Website.
- Read the Notification Carefully Before Applying.
- Fill out The Application Form (The link Is Given Below)
- Attach the Required Document and passport-size photo with your Signature.
- Then Submit. Don