Night Jobs 11pm-7am Work From Home ₹25k/Month

Night Jobs 11pm-7am Work From Home ₹25k/Month

Hiring Organization:- UKG

Post Name:- Technical Support (Voice & Chat Support)

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- ₹25k/Month

Locations:- Noida, India

Full Job Description:-

UKG assist table services eliminates the load of specialised software help allowing companies to pay attention on what topics most.

With this role, you will have the opportunity to go into a career in which you:

• Beautify your customer support and account management competencies
• Guide a Cloud-primarily based agency application
• Emerge as an authority at fixing US payroll, benefits and HR-related problems
• Work with a fantastically engaged and collaborative group

Remedy user issues and questions with UKG personnel primary and UKG Dimensions software, and hardware, in addition to troubleshooting remote access and community connectivity related to the products by acting the following:

Duties and responsibilities

• Offer fine-in-elegance customer support capabilities with a proactive technique to create extraordinary patron satisfaction
• Solution, evaluate, and prioritize carrier requests received through phone, voicemail, and email and make certain timely decision/referral of user problems by way of documenting the effect to the person and assigning the right priority and resolution purpose
• Provide front line technical help for the UKG suite of packages by using performing diagnostics and accumulating records from end users
• Isolate performance problems to determine the purpose of hardware malfunctions
• Clear up remote get right of entry to, printing, and community connectivity troubles to the UKG software
• Log and tune calls the use of hassle control database, and preserve history records and associated problem resolution in information control database for future reference
• Keep accuracy of the assist table SharePoint repository
• Answer patron questions on the use of UKG applications where applicable to their business issues and goals using documented tactics, available equipment, and private information and competencies
• Correctly negotiate product troubles between patron, help, and engineering
• Collaborate with crew participants to clear up extra complicated problems and strengthen lengthy jogging calls to control in a timely fashion to hold SLA compliance
• Analyze and examine incident reviews for developments and make recommendations to reduce help table incident rate through consumer education, Night Jobs Work From Home

Qualifications

Required qualifications

• This function requires to work within the night time shift
• 5+ years voice primarily based customer service experience
• Robust verbal and written communique talents with verified capability to talk effectively
• Capability to set and manipulate consumer expectancies
• Powerful collaboration and time management talents when provided with multiple tasks
• Enjoy in coping with hard or touchy conditions in a expert, well timed, and thorough way
• Incredibly influenced and group orientated
• Own excessive diploma of technical talents that can be applied to perform responsibilities successfully
• Element oriented, exhibiting strong organizational, problem-solving, and analytical skills
• Is familiar with priorities and what’s most crucial to both inner and outside customers
• Should be coachable and willing to examine
• Advanced interpersonal skills with the ability to work with numerous types of clients
• Hassle solver enjoys helping others
• Wonderful listener even as showing attentiveness, flexibility, staying power, and empathy
• Flexible to work in a 24 X 7 high energy work surroundings

Night Jobs Work From Home

Preferred qualifications include…

• Experience with large company payroll processing or benefits administration
• Understanding of multi-state payroll tax laws
• Fluent in Spanish and/or French Canadian
• Revel in, training, Certification, License and education:
• BCom/BSc/BA diploma
• Certification in advantages management industry a plus
• FPC/CPP Certification preferred

Enterprise overview

Here at UKG, our cause is human beings™. Our HR, payroll, and body of workers management solutions assist corporations unlock happier results for all. And our U Krewers, who construct those answers and aid our business, are proficient, collaborative, and modern problem-solvers. We try to create a culture of belonging and an employee experience that empowers our people – both at paintings and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to lessons compensation and health applications. Our employee resource groups provide a welcoming vicinity to land, analyze, and hook up with people who share your passions and hobbies.

Top 10 Interview Tips For Getting Job:

Absolutely! Here are my top 10 interview tips for getting a job:

1. Research the company: Before the interview, research the company and the position you’re applying for. Look up the company’s mission statement, values, and recent news to get a better understanding of their culture and goals.
2. Practice common interview questions: Practice answering common interview questions and think of examples from your past experiences that showcase your skills and qualifications.
3. Dress appropriately: Dress professionally and appropriately for the job interview. Even if the company has a more casual dress code, it’s better to be overdressed than underdressed.
4. Arrive on time: Being punctual is important, so make sure to arrive on time or even a few minutes early to the interview. This shows that you’re reliable and respectful of the interviewer’s time.
5. Bring copies of your resume: Bring extra copies of your resume to the interview, in case the interviewer doesn’t have one or needs to reference it.
6. Show enthusiasm: Let the interviewer know that you’re excited about the opportunity to work for their company. Express your interest in the position and what you can bring to the table.
7. Be confident: Show confidence in yourself and your abilities during the interview. Make eye contact, speak clearly, and don’t be afraid to ask questions or clarify anything you don’t understand.
8. Be prepared to answer behavioral questions: Many companies use behavioral interview questions, which ask about specific situations from your past experiences. Prepare to answer these questions with specific examples that showcase your skills and abilities.
9. Follow up: After the interview, send a thank-you email or note to the interviewer. This shows that you appreciate their time and are still interested in the position.
10. Be yourself: Finally, remember to be yourself during the interview. The interviewer is trying to get a sense of who you are as a person and how you would fit into their company culture. Don’t try to be someone you’re not, as this can come across as inauthentic.

Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.

1. Company always wants you to be on time and you should be.
2. Take less leave from the office.
3. Focus on your work and try to learn more.
4. Speak from your work not for your mouth.
5. Keep on trying to get new things from your seniors, regarding your profile.
6. Raise your point but only then when you are 100% sure about your point.
7. Never hurry because haste makes waste.
8. For earning some extra points than others. Just play out of your comfort zone.
9. Always respect your seniors.
10. Learn from mistakes made by you and others and do not try to repeat them.

Educational Qualification:

• Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.
• Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required:

Required Documents for This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.

• Document – Qualifications certificate with mark sheets.
• Passport size Photographs
• Signature

How to apply:

1. All the eligible candidates can apply for This Job as mentioned below
2. Read official notification carefully From the Official Website.
3. Read Notification Carefully Before Apply.
4. Fill The Application Form (Link Is Given Below)
5. Attach Required Document and Passport Size Photo with Signature.
6. Then Submit. Don
7. Here you will get all latest information about private and government jobs in India

Night Jobs 11pm-7am Work From Home ₹25k/Month