Home Depot Chat Support Jobs In India @ Sarkarivaccancy
Hiring Organization:- Home Depot
Post Name:- PRODUCT SUPPORT TECHNICIAN
Qualifications:- Graduate
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- ₹20,000 – ₹30,000
Locations:- Uttara Kannada, India
Home Depot Chat Support Jobs In India @ Sarkarivaccancy
Full Job Description:-
The Item Backing Professional II is answerable for dealing with Level 1 and Level 2 help demands, directing guests through issue goal, overseeing open tickets, as well as accelerations and blackouts, and preparing and creating other colleagues. As an Item Backing Specialist II, you will effectively pay attention to and empower end clients with answers for complex issues. Furthermore, you will be answerable for call documentation and acceleration as the need might arise.
Key Liabilities:
- 30% – Organization and Tasks – Archives generally appropriate end client distinguishing proof data including nature of issue. Records, tracks, and archives the critical thinking process for each ticket
30% – Conveyance and Execution – Performs programming establishments for clients. Archives, surveys and guarantees that all quality and change control norms are met. Applies symptomatic utilities to support investigating. Gets to programming updates, drivers, and information base to support issue goal. Tests fixes before shutting passes to guarantee issues have been satisfactorily settled. Associates and assembles associations with site authority where pertinent. Cooperation with Level 3/Dev groups to further develop items, talk about patterns, further develop our investigating limit, and information move.
- 10% – Learning – Partakes in formal and casual instructional courses to acquire new abilities and information. Audits standard relevant item update data to keep information current.
- Adds to and refreshes information data set and group preparing documentation. Works together with other colleagues to share and trade data.
- 30% – Backing and Enablement – Fields, addresses, and focuses on approaching assistance demands through telephone, talk, webforms, tickets and remote help (work area side on a case by case basis) in a gracious way; raises as needs be.
- Screens framework updates to stay mindful of normal issues clients are encountering. Effectively pays attention to and fabricates compatibility with end clients to evoke issue subtleties. Fills in as Level 1 heightening way and handles need accelerations that come to them. Participates in Occurrence ready cycle and Smack call commitment.
Direct Chief/Direct Reports:
- This position reports to the Item Backing Boss
- This position has 0 direct reports
Travel Prerequisites:
- Ordinarily requires for the time being travel under 10% of the time.
Actual Prerequisites:
More often than not is spent sitting in an agreeable position and there is successive chance to move about. Every so often, there might be a need to move or lift light articles.
Working Circumstances:
- Situated in an agreeable indoor region. Any disagreeable circumstances would be inconsistent and not shocking.
- The Item Backing Expert II is answerable for taking care of Level 1 and Level 2 help demands, directing guests through issue goal, overseeing open tickets, as well as accelerations and blackouts, and preparing and creating other colleagues.
- As an Item Backing Expert II, you will effectively pay attention to and empower end clients with answers for complex issues. Moreover, you will be liable for call documentation and heightening as the need should arise.
Key Liabilities:
- 30% – Organization and Tasks – Archives generally relevant end client distinguishing proof data including nature of issue.
- Records, tracks, and reports the critical thinking process for each ticket
30% – Conveyance and Execution – Performs programming establishments for clients. Records, audits and guarantees that all quality and change control principles are met. Applies demonstrative utilities to support investigating. Gets to programming updates, drivers, and information base to help with issue goal. Tests fixes before shutting passes to guarantee issues have been enough settled. Collaborates and fabricates associations with site initiative where appropriate. Coordinated effort with Level 3/Dev groups to further develop items, examine patterns, further develop our investigating limit, and information move.
- 10% – Learning – Takes part in formal and casual instructional meetings to acquire new abilities and information. Surveys normal relevant item update data to keep information current. Adds to and refreshes information data set and group preparing documentation. Teams up with other colleagues to share and trade data.
- 30% – Backing and Enablement – Fields, addresses, and focuses on approaching assistance demands through telephone, visit, webforms, tickets and remote help (work area side depending on the situation) in an obliging way; heightens likewise.
- Screens framework updates to stay mindful of normal issues clients are encountering. Effectively pays attention to and assembles compatibility with end clients to evoke issue subtleties. Fills in as Level 1 acceleration way and handles need accelerations that come to them. Participates in Occurrence ready cycle and Smack call commitment.
Direct Supervisor/Direct Reports:
- This position reports to the Item Backing Manager
- This position has 0 direct reports
Travel Prerequisites:
- Regularly requires for the time being travel under 10% of the time.
Actual Necessities:
- More often than not is spent sitting in an agreeable position and there is regular chance to move about. Every once in a while, there might be a need to move or lift light articles.
Working Circumstances:
- Situated in an agreeable indoor region. Any undesirable circumstances would be rare and not shocking.
Home Depot Chat Support Jobs In India @ Sarkarivaccancy
Top 10 Interview Tips For Getting a Job:
Absolutely! Here are my top 10 interview tips for getting a job:
- Research the company: Before the interview, research the company and the position you’re applying for. Look up the company’s mission statement, values, and recent news to get a better understanding of their culture and goals.
- Practice common interview questions: Practice answering common interview questions and think of examples from your past experiences that showcase your skills and qualifications.
- Dress appropriately: Dress professionally and appropriately for the job interview. Even if the company has a more casual dress code, it’s better to be overdressed than underdressed.
- Arrive on time: Being punctual is important, so make sure to arrive on time or even a few minutes early to the interview. This shows that you’re reliable and respectful of the interviewer’s time.
- Bring copies of your resume: Bring extra copies of your resume to the interview, in case the interviewer doesn’t have one or needs to reference it.
- Show enthusiasm: Let the interviewer know that you’re excited about the opportunity to work for their company. Express your interest in the position and what you can bring to the table.
- Be confident: Show confidence in yourself and your abilities during the interview. Make eye contact, speak clearly, and don’t be afraid to ask questions or clarify anything you don’t understand.
- Be prepared to answer behavioral questions: Many companies use behavioral interview questions, which ask about specific situations from your past experiences. Prepare to answer these questions with specific examples that showcase your skills and abilities.
- Follow up: After the interview, send a thank-you email or note to the interviewer. This shows that you appreciate their time and are still interested in the position.
- Be yourself: Finally, remember to be yourself during the interview. The interviewer is trying to get a sense of who you are as a person and how you would fit into their company culture. Don’t try to be someone you’re not, as this can come across as inauthentic.
Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.
- Company always wants you to be on time and you should be.
- Take less leave from the office.
- Focus on your work and try to learn more.
- Speak from your work not for your mouth.
- Keep on trying to get new things from your seniors, regarding your profile.
- Raise your point but only then when you are 100% sure about your point.
- Never hurry because haste makes waste.
- For earning some extra points than others. Just play out of your comfort zone.
- Always respect your seniors.
- Learn from mistakes made by you and others and do not try to repeat them.
Educational Qualification:
- Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.
- Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.
Document Required:
Required Documents for This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.
- Document – Qualifications certificate with mark sheets.
- Passport size Photographs
- Signature
How to apply:
- All the eligible candidates can apply for This Job as mentioned below
- Read official notification carefully From the Official Website.
- Read Notification Carefully Before Apply.
- Fill The Application Form (Link Is Given Below)
- Attach Required Document and Passport Size Photo with Signature.
- Then Submit. Don
Home Depot Chat Support Jobs In India @ Sarkarivaccancy
