Home Depot Chat Jobs In India @ Sarkarivaccancy
Hiring Organization:- Home Depot
Post Name:- PRODUCT SUPPORT TECHNICIAN
Qualifications:- Graduate
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- ₹20,000 – ₹30,000
Locations:- Akhaipur, India
Home Depot Chat Jobs In India @ Sarkarivaccancy
Full Job Description:-
The Item Backing Professional II is liable for dealing with Level 1 and Level 2 help demands, directing guests through issue goal, overseeing open tickets, as well as accelerations and blackouts, and preparing and creating other colleagues. As an Item Backing Professional II, you will effectively pay attention to and empower end clients with answers for complex issues. What’s more, you will be answerable for call documentation and acceleration as the need might arise.
Key Liabilities:
- 30% – Organization and Activities – Records generally relevant end client distinguishing proof data including nature of issue. Records, tracks, and archives the critical thinking process for each ticket
- 30% – Conveyance and Execution – Performs programming establishments for clients. Reports, surveys and guarantees that all quality and change control norms are met. Applies analytic utilities to support investigating. Gets to programming updates, drivers, and information base to support issue goal. Tests fixes before shutting passes to guarantee issues have been satisfactorily settled. Interfaces and assembles associations with site authority where appropriate. Joint effort with Level 3/Dev groups to further develop items, examine patterns, further develop our investigating limit, and information move.
- 10% – Learning – Takes part in formal and casual instructional meetings to acquire new abilities and information. Surveys normal appropriate item update data to keep information current. Adds to and refreshes information data set and group preparing documentation. Teams up with other colleagues to share and trade data.
- 30% – Backing and Enablement – Fields, addresses, and focuses on approaching assistance demands by means of telephone, visit, webforms, tickets and remote help (work area side on a case by case basis) in an obliging way; heightens likewise. Screens framework updates to stay mindful of normal issues clients are encountering. Effectively pays attention to and constructs compatibility with end clients to inspire issue subtleties. Fills in as Level 1 acceleration way and handles need accelerations that come to them. Participates in Occurrence ready cycle and Smack call commitment.
Direct Chief/Direct Reports:
- This position reports to the Item Backing Boss
- This position has 0 direct reports
Least Capabilities:
- Should be 18 years old or more established.
- Should be lawfully allowed to work in the US.
Favored Capabilities:
- Experience with CRM or standard tagging frameworks and remote observing and the executives programming
- Experience with Microsoft Office standard applications
- Experience with investigating and diagnosing essential level systems administration issues and issues with current working frameworks
- Experience with virtualized and cloud-based conditions
- Experience with regulating antivirus programming
- Experience with regulating cell phones and cell phone the executives frameworks
- Comprehension of Information the board (reinforcement) programming and Windows Server
- Comprehension of DNS, DHCP, Web framework, and IP educational devices
- Comprehension of how to set record consents, email conventions (SMTP, POP), Dynamic Catalog, and Citrix Servers
Least Schooling:
- The information, abilities and capacities commonly obtained through the consummation of a secondary school recognition as well as GED.
- Favored Training:
- The information, abilities and capacities commonly obtained through the consummation of a secondary school recognition as well as GED.
Capabilities:
- Being Versatile: Bouncing back from mishaps and misfortune while confronting tough spots
- Teams up: Building associations and working cooperatively with others to meet shared goals
- Imparts Really: Creating and conveying multi-mode correspondences that convey an unmistakable comprehension of the extraordinary requirements of various crowds
- Client Concentration: Building solid client connections and conveying client driven arrangements
- Choice Quality: Pursuing great and convenient choices that keep the association pushing ahead
- Relational Wise: Relating straightforwardly and easily with different gatherings
- Oversees Struggle: Taking care of contention circumstances successfully, with at least commotion
- Agile Learning: Effectively learning through trial and error while handling new issues, involving the two triumphs and disappointments as learning grub
- Creativity: Getting and conveying assets actually and effectively
- Situational Flexibility: Adjusting approach and attitude progressively to match the moving requests of various circumstances
Home Depot Chat Jobs In India @ Sarkarivaccancy
Top 10 Interview Tips For Getting a Job:
Absolutely! Here are my top 10 interview tips for getting a job:
- Research the company: Before the interview, research the company and the position you’re applying for. Look up the company’s mission statement, values, and recent news to get a better understanding of their culture and goals.
- Practice common interview questions: Practice answering common interview questions and think of examples from your past experiences that showcase your skills and qualifications.
- Dress appropriately: Dress professionally and appropriately for the job interview. Even if the company has a more casual dress code, it’s better to be overdressed than underdressed.
- Arrive on time: Being punctual is important, so make sure to arrive on time or even a few minutes early to the interview. This shows that you’re reliable and respectful of the interviewer’s time.
- Bring copies of your resume: Bring extra copies of your resume to the interview, in case the interviewer doesn’t have one or needs to reference it.
- Show enthusiasm: Let the interviewer know that you’re excited about the opportunity to work for their company. Express your interest in the position and what you can bring to the table.
- Be confident: Show confidence in yourself and your abilities during the interview. Make eye contact, speak clearly, and don’t be afraid to ask questions or clarify anything you don’t understand.
- Be prepared to answer behavioral questions: Many companies use behavioral interview questions, which ask about specific situations from your past experiences. Prepare to answer these questions with specific examples that showcase your skills and abilities.
- Follow up: After the interview, send a thank-you email or note to the interviewer. This shows that you appreciate their time and are still interested in the position.
- Be yourself: Finally, remember to be yourself during the interview. The interviewer is trying to get a sense of who you are as a person and how you would fit into their company culture. Don’t try to be someone you’re not, as this can come across as inauthentic.
Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.
- Company always wants you to be on time and you should be.
- Take less leave from the office.
- Focus on your work and try to learn more.
- Speak from your work not for your mouth.
- Keep on trying to get new things from your seniors, regarding your profile.
- Raise your point but only then when you are 100% sure about your point.
- Never hurry because haste makes waste.
- For earning some extra points than others. Just play out of your comfort zone.
- Always respect your seniors.
- Learn from mistakes made by you and others and do not try to repeat them.
Educational Qualification:
- Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.
- Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.
Document Required:
Required Documents for This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.
- Document – Qualifications certificate with mark sheets.
- Passport size Photographs
- Signature
How to apply:
- All the eligible candidates can apply for This Job as mentioned below
- Read official notification carefully From the Official Website.
- Read Notification Carefully Before Apply.
- Fill The Application Form (Link Is Given Below)
- Attach Required Document and Passport Size Photo with Signature.
- Then Submit. Don
Home Depot Chat Jobs In India @ Sarkarivaccancy