Xbox Remote Customer Representative Jobs
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Xbox
Description:
Xbox Remote Customer Representative Jobs
Overview
AMC (account.microsoft.com) is the 6th largest visited MSFT site and this is an opportunity in the AMC team that manages end to end consumer experiences for the devices, Xbox subscription, payments and billing verticals. Team has full ownership of these verticals with product being fully driven from India/Hyderabad IDC.
This team also owns the verticals from UX to backend MVS (Member View Services) layer which are large scale APIs that federate Microsoft account data from various MSFT services. MVS serves AMC, along with other public and private clients like Copilot and Microsoft Support etc.
Along with product development, we are a first-class experimentation team with proven results in retaining thousands of Xbox subscribers by personalizing games using AI and saving millions for Microsoft.
Xbox Remote Customer Representative Jobs
Required Qualifications
Minimum of 5 years of professional experience in software development.
Excellent communication skills and a team player
Proven track record of leading complex projects and delivering successful solutions at scale for Web applications and cloud services.
Experience building products across the full stack using distributed services AND modern front-end frameworks like React is a must.
Deep technical expertise in EITHER backend or Web frontend is a must
Basics of ML concepts/algorithms and LLMs is a must.
Xbox Remote Customer Representative Jobs
Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Xbox Remote Customer Representative Jobs
Responsibilities
As a Senior Software Engineer on AMC/MVS team, you will play a major role in leading, designing and implementing features across the full stack using React, .Net, Azure, Kubernetes and AI. You will also be sharing responsibilities with your team members in providing live support and maintenance for our cloud deployments to meet or exceed our SLAs.
If you are excited with building consumer facing experiences, distributed services and running large scale consumer experiments with tremendous potential of generating revenue for Microsoft, we want to hear from you.
Xbox Remote Customer Representative Jobs
About the Xbox Company :
Xbox is a renowned gaming brand created and owned by Microsoft, a tech giant headquartered in the United States. However, its operations and presence in the United Kingdom hold significant importance. This overview covers the history, influence, and market presence of Xbox in the UK.
History and Launch in the UK
The original Xbox console was launched in the UK on March 14, 2002, following its North American debut in November 2001. Despite being Microsoft’s first foray into the gaming console market, it quickly gained traction, establishing a foothold in a market previously dominated by Sony and Nintendo.
Market Presence and Sales
The UK has always been one of the primary markets for Xbox. British gamers have embraced various Xbox consoles, from the original Xbox to the Xbox 360, Xbox One, and the latest Xbox Series X and Series S. The Xbox 360, in particular, saw significant success, partly due to its extensive game library and robust online gaming service, Xbox Live.
Xbox Live and Online Gaming
Xbox Live has been a game-changer in the UK gaming scene. It offered a seamless online gaming experience, which became a benchmark for other platforms. The service allowed players to connect, compete, and collaborate across the globe, making it a cornerstone of Xbox’s appeal in the UK. The introduction of Xbox Game Pass further solidified its position by offering a subscription-based model that provides access to a vast library of games, including new releases.
Partnerships and Collaborations
Microsoft has strategically partnered with several UK-based game developers and studios. Notable collaborations include working with Rare, a legendary game development studio based in Twycross, England. Rare has produced several acclaimed titles for Xbox, such as “Sea of Thieves,” which has a substantial player base in the UK.
E-Sports and Community Engagement
The UK is a vibrant hub for e-sports, and Xbox has played a crucial role in this ecosystem. Microsoft’s support for competitive gaming through tournaments, events, and sponsorships has helped cultivate a strong e-sports community. Events like the annual EGX (Eurogamer Expo) often feature prominent Xbox titles and have become essential gatherings for gamers in the UK
Xbox Remote Customer Representative Jobs
Xbox Remote Customer Representative Jobs – SarkariVaccancy
