Xbox Data Entry Jobs WFH
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Xbox
Description:
Xbox Data Entry Jobs WFH
With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.
Xbox Data Entry Jobs WFH
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.
Xbox Data Entry Jobs WFH
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Xbox Data Entry Jobs WFH
Qualifications
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Required
Extensive technical support, technical consulting experience, or information technology experience OR Bachelor’s Degree in Computer Science, Information Technology (IT), or related field AND technical support, technical consulting experience, or information technology experience
• Strong network and, or VoIP experience with underlying technologies such as:
o Routing and Switching Protocols,
o TCP, , DNS, QoS, SIP
o VLANs, and WAN protocols and technologies
• Experience working with Windows Server, Active Directory
• Knowledge of Office 365 technologies – particularly, Skype for Business and Microsoft Teams
Xbox Data Entry Jobs WFH
Experience in one or more of these areas desirable:
• Experience in Office 365 Authentication and voice offerings
• Expert knowledge of voice protocols such as SIP, as well as Azure AD Connect
• Previous experience deploying, administering and, or supporting Enterprise Unified Communications solutions
• Ability to analyse and interpret data captures and trace logs to resolve customer issues in production environments specific to authentication, network connectivity, messaging, SIP or VoIP, Unified Communications
• Experience troubleshooting and resolving problems on Skype for Business Online, Microsoft Teams, Hybrid environments set up with Lync Server 2013, Skype for Business Server 2015-2019.
• Experience working with network capture, analysis tools: Netmon, WireShark, HTTPs decryption tools
Language Qualification:
English Language: confident in reading, writing and speaking.
Fluecy in German/French/Italian would be an advantage.
Xbox Data Entry Jobs WFH
Responsibilities
Response and Resolution
• You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices
Readiness
• You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
• You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
Product/Process Improvement
• You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements
Xbox Data Entry Jobs WFH
About the Xbox Company :
Xbox is a renowned gaming brand created and owned by Microsoft, a tech giant headquartered in the United States. However, its operations and presence in the United Kingdom hold significant importance. This overview covers the history, influence, and market presence of Xbox in the UK.
History and Launch in the UK
The original Xbox console was launched in the UK on March 14, 2002, following its North American debut in November 2001. Despite being Microsoft’s first foray into the gaming console market, it quickly gained traction, establishing a foothold in a market previously dominated by Sony and Nintendo.
Market Presence and Sales
The UK has always been one of the primary markets for Xbox. British gamers have embraced various Xbox consoles, from the original Xbox to the Xbox 360, Xbox One, and the latest Xbox Series X and Series S. The Xbox 360, in particular, saw significant success, partly due to its extensive game library and robust online gaming service, Xbox Live.
Xbox Live and Online Gaming
Xbox Live has been a game-changer in the UK gaming scene. It offered a seamless online gaming experience, which became a benchmark for other platforms. The service allowed players to connect, compete, and collaborate across the globe, making it a cornerstone of Xbox’s appeal in the UK. The introduction of Xbox Game Pass further solidified its position by offering a subscription-based model that provides access to a vast library of games, including new releases.
Partnerships and Collaborations
Microsoft has strategically partnered with several UK-based game developers and studios. Notable collaborations include working with Rare, a legendary game development studio based in Twycross, England. Rare has produced several acclaimed titles for Xbox, such as “Sea of Thieves,” which has a substantial player base in the UK.
E-Sports and Community Engagement
The UK is a vibrant hub for e-sports, and Xbox has played a crucial role in this ecosystem. Microsoft’s support for competitive gaming through tournaments, events, and sponsorships has helped cultivate a strong e-sports community. Events like the annual EGX (Eurogamer Expo) often feature prominent Xbox titles and have become essential gatherings for gamers in the UK
Xbox Data Entry Jobs WFH
Xbox Data Entry Jobs WFH – SarkariVaccancy
