Western & Southern Remote Jobs Customer Support Jobs <\/p>\n

Industry: Private
\nEmployment Type: Full Time
\nWork Hours: 8
\nSalary: \u00a335 – \u00a345Hour
\nLocation: United Kingdom
\nCompany: Western & Southern Financial Group <\/p>\n

Description: <\/p>\n

Western & Southern Remote Jobs Customer Support Jobs <\/p>\n

The Customer Service Associate position is a part-time position that rotates job duties based on business needs that are largely driven by volume increases (seasonal and predicted) and demand. The individual in this position will key and process data in administrative systems and will conduct outbound telephone calls to insurance applicants to collect data requested by the underwriter. The individual may also take inbound calls or make outbound calls from\/to our customers. <\/p>\n

Western & Southern Remote Jobs Customer Support Jobs <\/p>\n

Responsibilities <\/p>\n

What you will do: <\/p>\n

Keying data into administrative systems and other peripheral systems, following prescribed steps with some degree of variation but typically accomplished by following written procedures.
\nProcessing new business applications.
\nResponsible for following business process rules and state specific rules that are documented.
\nIdentifies when application is not-in-good-order and takes appropriate steps to remediate.
\nAuthorizes issuance of in-good-order applications, including application of premium and determination of contract effective date.
\nPreparing illustrations associated with approved life insurance applications.
\nPreparing illustration using data entry points that match the approved application.
\nCompleting business processes to support licensing and appointment of producers including data entry, quality checks, training checks and license verification.
\nKeying service transactions into administrative systems or peripheral systems.
\nThis could include address changes, ownership changes, and disbursement requests as examples.
\nTransactions are keyed following documented procedures.
\nErrors or unexpected results must be identified and escalated to manager.
\nAnswering telephone calls from current customers and agents regarding policy status information and instructions to initiate a change or transaction.
\nThis includes caller verification following documented business process and providing information that is documented and does not require independent decision making.
\nMaking outbound calls to insurance applicants and following script to ask questions and record responses verbatim.
\nThis includes but is not limited to personal history interviews that are conducted as part of the life insurance underwriting process.
\nExpectation is to ask questions verbatim in a professional and concise manner and must record responses accurately and verbatim.
\nMaking outbound calls to existing customers for non-sales purposes.
\nThis could include verifying\/confirming information, obtaining instructions regarding an in house service request, and premium due reminders as examples.
\nIndexing documents in imaging workflow system to accurately identify the document type.
\nFollows procedural documents to enter data such as policy number, customer name, source of business, form type, and other key identifiers.
\nPerforms other duties as assigned
\nComplies with all policies and standards. <\/p>\n

Western & Southern Remote Jobs Customer Support Jobs <\/p>\n

Qualifications <\/p>\n

Demonstrated flexibility and ability to easily shift from one business function to another as required.
\nExcellent verbal communication skills.
\nKeyboarding skills with attention to detail and high accuracy.
\nAbility to follow documented procedures and execute transactions according to steps identified with low need for assistance.
\nAbility to identify when documented procedures fail or produce unexpected results and escalate to supervisor accordingly. <\/p>\n

Western & Southern Remote Jobs Customer Support Jobs <\/p>\n

About the Western & Southern Company : <\/p>\n

Western & Southern Financial Group (W&S) is a diversified family of financial services companies based in Cincinnati, Ohio, United States. The company has a long history dating back to its founding in 1888, and it has grown to become one of the strongest life insurance groups in the world. W&S provides a wide range of financial products and services, including life insurance, annuities, mutual funds, and investment management. <\/p>\n

W&S operates through various subsidiaries, which include Western & Southern Life, Gerber Life Insurance, Lafayette Life Insurance Company, and Touchstone Investments, among others. The company is known for its financial strength and stability, consistently receiving high ratings from major rating agencies such as A.M. Best, Standard & Poor\u2019s, and Moody\u2019s. <\/p>\n

While Western & Southern Financial Group has a significant presence in the United States, its reach extends internationally, including the United Kingdom. In the UK, W&S primarily operates through its subsidiary, W&S Financial Group Distributors, offering a range of investment products and services tailored to the needs of UK investors. <\/p>\n

W&S’s commitment to customer service, financial stability, and innovation has made it a trusted name in the financial services industry. The company focuses on helping individuals and businesses achieve their financial goals through a comprehensive suite of products and personalized financial planning services. <\/p>\n

In summary, Western & Southern Financial Group is a well-established and financially strong organization with a significant presence both in the United States and internationally, including the United Kingdom. Its diversified portfolio and commitment to excellence make it a key player in the global financial services industry. <\/p>\n

Western & Southern Remote Jobs Customer Support Jobs<\/p>\n

Western & Southern Remote Jobs Customer Support Jobs – SarkariVaccancy<\/p>\n

Apply Now For This Job<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"

Western & Southern Remote Jobs Customer Support Jobs Industry: Private Employment Type: Full Time Work Hours: 8 Salary: \u00a335 – \u00a345Hour Location: United Kingdom Company: Western & Southern Financial Group Description: Western & Southern Remote Jobs Customer Support Jobs The Customer Service Associate position is a part-time position that rotates job duties based on business […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-31944","post","type-post","status-publish","format-standard","hentry","category-latest-jobs"],"_links":{"self":[{"href":"https:\/\/sarkarivaccancy.com\/blog\/wp-json\/wp\/v2\/posts\/31944","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sarkarivaccancy.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sarkarivaccancy.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sarkarivaccancy.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sarkarivaccancy.com\/blog\/wp-json\/wp\/v2\/comments?post=31944"}],"version-history":[{"count":1,"href":"https:\/\/sarkarivaccancy.com\/blog\/wp-json\/wp\/v2\/posts\/31944\/revisions"}],"predecessor-version":[{"id":33937,"href":"https:\/\/sarkarivaccancy.com\/blog\/wp-json\/wp\/v2\/posts\/31944\/revisions\/33937"}],"wp:attachment":[{"href":"https:\/\/sarkarivaccancy.com\/blog\/wp-json\/wp\/v2\/media?parent=31944"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sarkarivaccancy.com\/blog\/wp-json\/wp\/v2\/categories?post=31944"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sarkarivaccancy.com\/blog\/wp-json\/wp\/v2\/tags?post=31944"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}