TTEC Data Entry Jobs WFH<\/p>\n

Industry: Private
\nEmployment Type: Full Time
\nWork Hours:\u00a08
\nSalary: \u00a335 – \u00a345Hour
\nLocation: United Kingdom
\nCompany:\u00a0TTEC Holdings<\/p>\n

Description:<\/p>\n

TTEC Data Entry Jobs WFH<\/p>\n

Our business is making customers happy! We\u2019re bringing humanity to business. We’re the people and advanced technology behind many of the world’s most iconic brands.<\/p>\n

Ready to brighten people\u2019s days? Whether it\u2019s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you\u2019ll be the difference between their customer experience being just average or an exceptional one.<\/p>\n

You\u2019re instrumental in impacting the client, customer, and employee experience. And our customer experience team is a big reason we\u2019re an award-winning culture and company!<\/p>\n

TTEC Data Entry Jobs WFH<\/p>\n

Be the spark that brightens days and ignite your career with TTEC\u2019s award-winning employment experience. As a\u00a0Customer Relations Case Specialist working hybrid in Leeds, UK,\u00a0you\u2019ll be a part of bringing humanity to business. #experienceTTEC<\/p>\n

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work\u00ae certification in the United Kingdom says it all!<\/p>\n

What You\u2019ll Do<\/p>\n

Do you have a passion for helping others and giving them peace of mind? The Customer Relations Case Specialist role is responsible for all aspects of the customer\u2019s issue, where you\u2019re interacting directly with customers\/retailers of the Volkswagen Group brand to proactively investigate and resolve all cases in a timely manner. You\u2019ll be the difference between their customer experience being just average or an exceptional one.<\/p>\n

TTEC Data Entry Jobs WFH<\/p>\n

During a Typical Day, You\u2019ll<\/p>\n

Deliver an outstanding experience to dissatisfied customers by demonstrating empathy, understanding and decisions in a comprehensive, concise, and complete manner.
\nAssume ownership of their case and ensure all communication is handled promptly and with a high level of professionalism.
\nCommunicate with all case stakeholders, to ensure a satisfactory outcome to the case.
\nEnsure a proactive approach is taken with respect to maintain the Customers\u2019 knowledge of their respective brand products and provide coaching.
\nParticipate at aged case reviews to ensure the timely resolution and necessary escalation of cases where appropriate.\u00a0<\/p>\n

What You Bring to the Role<\/p>\n

1+ year of customer service experience.
\nProven track record of turning cases of dissatisfied customers into a positive experience.
\nExcellent time, workload management skills, and the ability to organise and prioritise.
\nDiploma in Mathematics and English language or equivalent, paired with sufficient PC knowledge and applications.
\nStrong interest or working knowledge of cars\/commercial vehicles.<\/p>\n

TTEC Data Entry Jobs WFH<\/p>\n

What You Can Expect<\/p>\n

Supportive of your career and professional development.
\nAn inclusive culture and community minded organization where giving back is encouraged.
\nA global team of curious lifelong learners guided by our company values.
\nAnd yes…all the competitive compensation, performance bonus opportunities and benefits you’d expect and maybe a few that would pleasantly surprise you like private medical from day one, holiday entitlement and be clear on statutory holidays as well, paid sick entitlement.
\nBase wage starting 12.50 GBP per hour.
\nAsk us about our paid time off (PTO) and wellness and healthcare benefits including private medical from day one and sick entitlement.
\nHoliday entitlement.\u00a0<\/p>\n

TTEC Data Entry Jobs WFH<\/p>\n

About the TTEC Holdings Company :<\/p>\n

TTEC United Kingdom: An Overview<\/p>\n

Introduction<\/p>\n

TTEC Holdings, Inc., formerly known as TeleTech Holdings, is a global customer experience technology and services company. The company has a strong presence in the United Kingdom, where it delivers a range of customer engagement solutions and business process outsourcing (BPO) services. TTEC’s operations in the UK reflect its global mission to help companies design, implement, and manage seamless customer experiences.<\/p>\n

Company Profile<\/p>\n

TTEC was founded in 1982 and is headquartered in Englewood, Colorado, USA. It operates in several countries around the world, including the United Kingdom. The company\u2019s UK operations are integral to its European and global strategies, leveraging advanced technology and human expertise to improve customer experiences.<\/p>\n

Services Offered<\/p>\n

TTEC UK offers a comprehensive suite of services designed to enhance customer experience and operational efficiency. These services include:<\/p>\n

Customer Care Outsourcing: TTEC provides outsourced customer support services, handling inquiries, complaints, and technical support through multiple channels such as phone, email, chat, and social media.
\nSales and Retention Services: The company offers sales and retention services aimed at acquiring new customers and retaining existing ones. This includes telesales, up-selling, cross-selling, and loyalty programs.
\nDigital Solutions: TTEC leverages advanced technologies like artificial intelligence (AI), machine learning, and analytics to provide digital transformation solutions. This includes automated customer service, chatbots, and data-driven insights to optimize customer interactions.
\nConsulting Services: TTEC provides consulting services to help businesses design and implement effective customer engagement strategies. This involves customer journey mapping, experience design, and process optimization.
\nTraining and Development: The company offers training programs to enhance the skills of customer service representatives, ensuring high-quality customer interactions.
\nTTEC Data Entry Jobs WFH<\/p>\n

TTEC Data Entry Jobs WFH – SarkariVaccancy<\/p>\n

Apply Now For This Job<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"

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