DuPont Remote Jobs Customer Support Jobs<\/p>\n

Industry: Private
\nEmployment Type: Full Time
\nWork Hours:\u00a08
\nSalary: \u00a335 – \u00a345Hour
\nLocation: United Kingdom
\nCompany:\u00a0Dupont<\/p>\n

Description:<\/p>\n

DuPont Remote Jobs Customer Support Jobs<\/p>\n

Description:\u00a0\u00a0<\/p>\n

Knowledgeable and experienced, locally imbedded resource, who provides the first line of local day to day transactional and operational support and localized expertise regarding the optimization and utilization of Customer Service systems, work processes and technology.\u00a0 A key partner of Team Leader and Enablement Team, actively working within the local team to attain the next level of empowerment or sustained performance through coaching, supporting broader Customer Service Initiatives, and identifying and escalating improvement opportunities and performance gaps<\/p>\n

Requires local language skills, strong interpersonal and mentoring skills, an ability to influence others and manage outcomes, and a desire to work within a team environment.<\/p>\n

As a stacked role the Team Coach will additionally perform Customer Service Representative tasks with direct accountability for several customers.<\/p>\n

DuPont Remote Jobs Customer Support Jobs<\/p>\n

Key Responsibilities:<\/p>\n

Provide immediate first line support for day-to-day transactional and operational questions and concerns, as well as customer problem resolution and corrective action\u00a0
\nIn collaboration with Team leader, informally coach and mentor team members regarding aspects of process and technology
\nProvide feedback regarding CSR & Team performance, and identify and escalate opportunities for improvement, continued concerns and\/or training requirements to respective Team Leader or Enablement Organization
\nIdentify task performance gaps relative to Work Process, Systems & Technology, and address via continuous coaching, and elevating ongoing concerns and\/or training requirements to Team Leaders.
\nParticipate in CS Continuous Improvement processes and other relevant projects.\u00a0 Assist in identification and support implementation of regional and\/or global improvement projects, design changes and solutions
\nWork with Enablement Team to identify, document and educate team on local work processes & best practices
\nAssist in maintaining, updating and facilitating training needed to support the team.\u00a0 This role may also conduct and\/or develop some training (with particular focus on local practices) in compliment to that offered by the Enablement and Continuous Improvement organizations
\nTrack progress against training plan, assess effectiveness of training that has occurred\u00a0
\nUnderstand and promote internal controls and work process adherence<\/p>\n

DuPont Remote Jobs Customer Support Jobs<\/p>\n

Qualifications \/ Skills:<\/p>\n

Bachelor Degree or 3-year Apprenticeship (\u201ckaufm\u00e4nnische Ausbildung\u201d)
\nFurther degree eg. \u201cFachwirt\u201d desirable
\nLanguages: business fluency in English & German
\nExperience in a Customer Service or related role
\nSix Sigma Green Belt or experience in management of smaller projects
\nGood interpersonal & communication skills
\nContinuous improvement orientation; good analytical & problem-solving skills
\nIn depth Sales to Cash process knowledge
\nVery good systems knowledge in SAP, Sales Force, Excel, Power Point.<\/p>\n

DuPont Remote Jobs Customer Support Jobs<\/p>\n

DuPont OFFERS:<\/p>\n

On-going learning opportunities in a rewarding work environment
\nCareer experiences that can span different businesses and functions with opportunities for personal and professional growth
\nA stimulating and international work environment in our office in Wiesbaden
\nEngaging contacts with our enthusiastic colleagues and customers from all over the world.<\/p>\n

DuPont Remote Jobs Customer Support Jobs<\/p>\n

About the Dupont Company :<\/p>\n

DuPont, a global innovation leader, has a significant presence in the United Kingdom through its subsidiary, DuPont UK Ltd. The company operates in various sectors, including electronics, transportation, construction, water, health, and industrial biosciences. DuPont’s UK operations leverage the company’s global expertise in materials science, chemistry, and biotechnology to deliver solutions that meet local needs.<\/p>\n

In the UK, DuPont focuses on sustainability, striving to create products and processes that reduce environmental impact. The company offers advanced materials for lightweight automotive parts, high-performance fibers for protective apparel, and innovative packaging solutions that extend the shelf life of food products, among other applications.<\/p>\n

DuPont UK Ltd. also collaborates with local universities and research institutions to drive innovation and support the development of new technologies. This collaboration ensures that DuPont remains at the forefront of scientific advancements and can address the evolving challenges of the UK market.<\/p>\n

The company’s commitment to safety, health, and environmental stewardship is evident in its UK operations. DuPont has implemented rigorous safety protocols and sustainability initiatives to protect its employees, customers, and the broader community.<\/p>\n

Overall, DuPont’s presence in the United Kingdom underscores its dedication to providing innovative solutions that enhance the quality of life and drive sustainable growth. Through its diverse portfolio and strong local partnerships, DuPont continues to play a crucial role in advancing science and technology in the UK.<\/p>\n

DuPont Remote Jobs Customer Support Jobs<\/p>\n

DuPont Remote Jobs Customer Support Jobs – SarkariVaccancy<\/p>\n

Apply Now For This Job<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"

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