fast-indexing-api domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home2/rivatejo/public_html/sarkarivaccancy/blog/wp-includes/functions.php on line 6131Marriott Remote Jobs Customer Support Jobs<\/p>\n
Industry: Private
\nEmployment Type: Full Time
\nWork Hours:\u00a08
\nSalary: \u00a335 – \u00a345Hour
\nLocation: United Kingdom
\nCompany:\u00a0Marriott International<\/p>\n
Description:<\/p>\n
Marriott Remote Jobs Customer Support Jobs<\/p>\n
Manages and\/or provides dedicated account management support to a targeted portfolio of national accounts. Builds and maintains business relationships with key buyers by applying the principles of strategic account management to achieve account market share goals across all Marriott lodging brands in the market. Develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving national account sales for all properties. Leverages Marriott’s products and services as a team member within their assigned account portfolio. Responsible for increasing Marriott’s preference, loyalty and profitable share within assigned national accounts and contribute to overall National Sales Team success through the direct sales efforts of revenue generation and value creation. Executes the overall account strategy for assigned national accounts to generate and maximize business.<\/p>\n
CANDIDATE PROFILE\u00a0<\/p>\n
Education and Experience\u00a0<\/p>\n
\u2022 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 3 years experience in the sales and marketing or related professional area;.<\/p>\n
OR<\/p>\n
\u2022 4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major and 2 years experience in the sales and marketing or related professional area.<\/p>\n
Preferred:<\/p>\n
\u2022 Total Account Management experience.<\/p>\n
\u2022 Hospitality sales experience.<\/p>\n
\u2022 English language, written and spoken.<\/p>\n
\u2022 Local language, written and spoken.<\/p>\n
Marriott Remote Jobs Customer Support Jobs<\/p>\n
CORE WORK ACTIVITIES\u00a0<\/p>\n
The role of the National Account Sales Director is to support the National Sales Team vision and mission by by executing transactional sales excellence:<\/p>\n
Sales and Account Management\u00a0<\/p>\n
\u2022 Develops and implements the overall account strategy for assigned accounts. Execute sales strategy to achieve account goals.<\/p>\n
\u2022 Retains, expands and grows account revenue of assigned accounts through total account penetration, margin management, and implementation of sales and marketing initiatives<\/p>\n
\u2022 Penetrates assigned accounts for group and transient, as well as exploring opportunities for extended stay and catering sales business.<\/p>\n
\u2022 current business accounts for new business within accounts.<\/p>\n
\u2022 Identifies and aggressively solicits new accounts in coordination with any relevant Sales and Marketing.<\/p>\n
\u2022 Accurately qualifies potential accounts; re-qualify existing accounts.<\/p>\n
\u2022 Articulates the financial benefits of a proposal as it pertains to the customer’s business objectives.<\/p>\n
\u2022 Collects & analyzes key information about the customer’s business and\/or operation.<\/p>\n
\u2022 Counsels internal stakeholders on optimal negotiating stance.<\/p>\n
\u2022 Demonstrates benefits of total account management and team-based sales.<\/p>\n
\u2022 Demonstrates working knowledge of legal issues within industry.<\/p>\n
\u2022 Develops opportunity sales plan with actionable steps to attain revenue goals.<\/p>\n
\u2022 Identifies key purchase points and decision-makers that influence the “buy” decision.<\/p>\n
\u2022 Maintains account information in Opera Sales and Catering to ensure accurate and up-to-date account reporting.<\/p>\n
\u2022 Qualifies each business opportunity and recommend company products that match both the customer needs as well as the hotel’s business needs.<\/p>\n
\u2022 Suggests positive alternatives whenever necessary.<\/p>\n
\u2022 Leverages appropriate sales and property Leadership to ensure account saturation pull-through of account strategies and selling solutions at the local property level.<\/p>\n
\u2022 Establishes and maintains accurate and up-to-date customer, account and opportunity data each account in Opera Sales and Catering to ensure accurate reporting.<\/p>\n
\u2022 Represents all brands of Marriott Lodging.<\/p>\n
\u2022 Manages proactive account, segment or regional sales.<\/p>\n
\u2022 Supports ‘in-market’ needs of properties in a given regional area.<\/p>\n
\u2022 Supports data gathering, reporting & tracking functions.<\/p>\n
\u2022 Understands traditional industry processes (pricing, RFPs, proposals, etc)<\/p>\n
Marriott Remote Jobs Customer Support Jobs<\/p>\n
Executes and support Marriott’s Customer Service Standards and hotel’s Brand Standards.<\/p>\n
\u2022 Participates in and practices daily service basics of the brand<\/p>\n
\u2022 MHR Genuine Care Basics<\/p>\n
\u2022 Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program\/event.<\/p>\n
\u2022 Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building an Account and loyalty to the company.<\/p>\n
Marriott Remote Jobs Customer Support Jobs<\/p>\n
Revenue Generation<\/p>\n
\u2022 Identifies key purchase points and decision-makers that influence the “buy” decision.<\/p>\n
\u2022 Relates customer needs to product capabilities.<\/p>\n
\u2022 Routinely quantifies the business impact to both the customer and Marriott.<\/p>\n
\u2022 Works with Revenue Management to support account strategy in-market.<\/p>\n
\u2022 Builds and strengthens accounts with existing and new customers, industry organizations and brand network to enable future bookings. Activities include sales calls, entertainment, familiarization (“fam”) trips, trade shows, etc.<\/p>\n
\u2022 Pursues initiatives to capitalize on strengths and market opportunities, and to counter competitive threats.<\/p>\n
Marriott Remote Jobs Customer Support Jobs<\/p>\n
Value Creation<\/p>\n
\u2022 Anticipates and quickly seizes opportunities not obvious to others to build customer satisfaction.<\/p>\n
\u2022 Delivers on commitments to customers.<\/p>\n
\u2022 Delivers value-added products and services to create long term customer loyalty.<\/p>\n
\u2022 Focuses on two-way communication to ensure win-win relationship is maintained.<\/p>\n
\u2022 Serves as the account’s “local service guarantee” by promoting outstanding service delivery at every customer touch point, issues are resolved timely and to the customers’ 100% satisfaction.<\/p>\n
\u2022 Understands the overall market dynamics – competitors’ strengths and weaknesses, economic trends, supply and demand etc. and how to sell to assigned accounts.<\/p>\n
\u2022 Acts as the customer’s advocate through understanding account needs and opportunities. Identify emerging business opportunities and risks within assigned accounts and provide feedback to key stakeholders (i.e. property Leadership).<\/p>\n
\u2022 Effectively resolves guest issues that arise in the sales process. Bring issues to the attention of property leadership, as appropriate.<\/p>\n
\u2022 Positions self as “Subject Matter Expert” in terms of customer or account activity, business segment activity or market\/region activity.<\/p>\n
\u2022 Uses knowledge of Marriott’s operations, its markets and competitors to promote dialogue and enrich customer interactions.<\/p>\n
Marriott Remote Jobs Customer Support Jobs<\/p>\n
Market Integration & Team Participation<\/p>\n
\u2022 Monitors that account sales strategies are communicated, implemented and updated as market conditions fluctuate.<\/p>\n
\u2022 Facilitates educational opportunities that enhance credibility and integration between the National Sales Team and internal stakeholders.<\/p>\n
\u2022 Identifies and cultivate relationships with key colleagues and stakeholders in other parts of the organization.<\/p>\n
\u2022 Participates with account team in market pull-through activity.<\/p>\n
\u2022 Supports ‘in-market’ needs of properties in a given regional area.<\/p>\n
Other<\/p>\n
\u2022 Performs other duties as assigned to meet business needs.<\/p>\n
Marriott Remote Jobs Customer Support Jobs<\/p>\n
About the Marriott International Company :<\/p>\n
Marriott International, a globally recognized hospitality company, extends its presence into the United Kingdom with its signature blend of luxury, comfort, and exceptional service. With over 30 brands under its umbrella, Marriott caters to a diverse range of travelers, from business executives to leisure seekers, ensuring a memorable stay for every guest.<\/p>\n
In the United Kingdom, Marriott’s footprint spans across major cities like London, Manchester, Birmingham, and Edinburgh, offering an array of accommodations tailored to various preferences and budgets. Whether it’s the sophistication of JW Marriott, the contemporary style of Marriott Hotels, or the boutique charm of Autograph Collection, there’s something to suit every traveler’s taste.<\/p>\n
Marriott’s commitment to excellence is reflected in its attention to detail, from plush bedding and modern amenities to delectable dining options curated by renowned chefs. Additionally, Marriott prioritizes sustainability and community engagement, implementing initiatives to reduce its environmental footprint and support local causes.<\/p>\n
The company’s presence in the United Kingdom not only enriches the hospitality landscape but also contributes to the economy by generating employment opportunities and driving tourism. Marriott’s hotels serve as hubs for business meetings, social gatherings, and cultural events, fostering connections and enriching experiences for guests and locals alike.<\/p>\n
Moreover, Marriott International embraces innovation, leveraging technology to enhance guest experiences and streamline operations. From seamless mobile check-in to personalized concierge services, Marriott ensures convenience at every touchpoint of the guest journey.<\/p>\n
In summary, Marriott International’s presence in the United Kingdom epitomizes its global reputation for excellence in hospitality. With a diverse portfolio of brands, unwavering commitment to service, and dedication to sustainability, Marriott continues to elevate the standards of accommodation and redefine the guest experience in the United Kingdom and beyond.<\/p>\n
Marriott Remote Jobs Customer Support Jobs<\/p>\n
Marriott Remote Jobs Customer Support Jobs – SarkariVaccancy<\/p>\n
Marriott Remote Jobs Customer Support Jobs Industry: Private Employment Type: Full Time Work Hours:\u00a08 Salary: \u00a335 – \u00a345Hour Location: United Kingdom Company:\u00a0Marriott International Description: Marriott Remote Jobs Customer Support Jobs Manages and\/or provides dedicated account management support to a targeted portfolio of national accounts. Builds and maintains business relationships with key buyers by applying the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-30708","post","type-post","status-publish","format-standard","hentry","category-latest-jobs"],"_links":{"self":[{"href":"https:\/\/sarkarivaccancy.com\/blog\/wp-json\/wp\/v2\/posts\/30708","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sarkarivaccancy.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sarkarivaccancy.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sarkarivaccancy.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sarkarivaccancy.com\/blog\/wp-json\/wp\/v2\/comments?post=30708"}],"version-history":[{"count":1,"href":"https:\/\/sarkarivaccancy.com\/blog\/wp-json\/wp\/v2\/posts\/30708\/revisions"}],"predecessor-version":[{"id":33927,"href":"https:\/\/sarkarivaccancy.com\/blog\/wp-json\/wp\/v2\/posts\/30708\/revisions\/33927"}],"wp:attachment":[{"href":"https:\/\/sarkarivaccancy.com\/blog\/wp-json\/wp\/v2\/media?parent=30708"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sarkarivaccancy.com\/blog\/wp-json\/wp\/v2\/categories?post=30708"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sarkarivaccancy.com\/blog\/wp-json\/wp\/v2\/tags?post=30708"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}