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Why Compucom?<\/strong><\/p>\n

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(Overview)CompuCom empowers our clients to zero in on what makes the biggest difference \u2013 their clients and their organizations. To do as such, we utilize a client driven, focused, and gifted gathering.<\/p>\n
The IT Help Work area offers initial level specialized help through phone and email. You will be the primary resource for the end clients for all equipment and programming related issues of both exclusive and standard applications like Microsoft Office, VPN, Citrix, and MDM (cell phone the board). Perform account the board and support for different applications and frameworks (e.g., make or change client records and consents, and perform secret word resets).<\/p>\n
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This position is telecommute\/remote\/work from home making it open to applications from all areas including: Alberta, English Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Northwest Domains, Nova Scotia, Nunavut, Ontario, Sovereign Edward Island, Quebec, Saskatchewan and Yukon.<\/p>\n
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What We Really want and What You\u2019ll Do (Obligations)<\/strong><\/p>\n
Teach end-clients on exceptionally specialized content paying little mind to even out of involvement.<\/p>\n
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Capacity to perform multiple tasks and remain composed under tension, managing progressing issues and cutoff times<\/p>\n
Keeps up with, examines, investigates, and fixes PC frameworks, equipment and PC peripherals<\/p>\n
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Archives, keeps up with, redesigns or replaces equipment and programming frameworks.<\/p>\n
Trains representatives, recognizes, dissects, and fixes item disappointments, arranges and replaces parts on a case by case basis<\/p>\n
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Decides and suggests which items or administrations best fit the clients\u2019 necessities<\/p>\n
Expects no less than 1 year of involvement with the field or in a connected region<\/p>\n
Master with various the field\u2019s ideas, practices, and systems<\/p>\n
Plays out various convoluted assignments<\/p>\n
Have the option to do hands and eyes on Framework and servers depending on the situation.<\/p>\n
What Your identity is (Capabilities)<\/strong><\/p>\n
Partner\u2019s certification liked or its same<\/p>\n
Windows operating system information (Windows 7, Windows 8.x and Windows 10)<\/p>\n
Microsoft Office 2007 to 2016 and Office 365<\/p>\n
Macintosh experience \u2013 Imaging, Promotion, operating system X, iPhones, Macintosh Aces, PCs and Work areas<\/p>\n
Ready to help Standpoint client<\/p>\n
Ready to investigate VPNs<\/p>\n
Support portable clients for network access, email support, and investigating<\/p>\n
Ready to utilize SCCM to convey pictures to clients\u2019 work areas and PCs<\/p>\n
Dynamic Catalog information \u2013 Make client records, Gatherings and oversee GPOs<\/p>\n
Work area and PC equipment information<\/p>\n
Printer equipment information<\/p>\n
Stock and Resource The board<\/p>\n
Ready to utilize remote devices, for example, RDP, Group Watcher, Windows Help, LogMeIn Salvage<\/p>\n
Experience as an Assistance Work area\/Assist Work area, IT With supporting, Backing Investigator, Administration Work area, or comparable Client care Specialist jobs is an or more.<\/p>\n
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