Work from Home Customer Service Representative – TTEC Job Advertisement

Industry: Private

Employment Type: Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: Wisconsin, USA

Full Job Description

About TTEC

TTEC is a leading global customer experience technology and services company. We specialize in providing exceptional customer service, technical support, and sales solutions to some of the world’s most recognized brands. Our team of talented professionals spans across 80 countries and we pride ourselves on creating exceptional experiences for both our clients and our employees.

Job Summary

TTEC is currently hiring work-from-home customer service representatives to join our dynamic team. As a customer service representative, you will be responsible for providing world-class support to our clients’ customers, ensuring their satisfaction and building strong relationships.

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Responsibilities

Respond to incoming customer inquiries via phone, email, or chat in a professional and courteous manner
Assist customers with product inquiries, order status updates, and general support
Listen actively to customer concerns and resolve issues in a timely manner
Provide accurate information and promote products and services
Maintain a high level of customer satisfaction through exceptional service

Requirements

High school diploma or equivalent
Excellent communication skills, both written and verbal
Ability to multitask and navigate through various computer systems
Strong problem-solving abilities
Ability to work independently and in a team environment
Previous customer service experience is preferred
Availability to work shifts within our 24/7 operation, including weekends and holidays

Benefits

Competitive salary
Comprehensive health and wellness benefits package
Paid training and career advancement opportunities
Employee discounts on various products and services
Flexible work-from-home schedule

How to Apply

If you are looking for a rewarding work-from-home opportunity with a global leader in customer experience, TTEC is the perfect fit for you. To apply for this position, please visit our website and complete the online application form.

TTEC is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.