Walmart Remote Jobs Customer Support Jobs In UK – Work From Home

We are a company on a mission to breathe life back into the buyer’s journey and help people fall back in love with the brands that make them thrive.

Company culture:

At Walmart, we help brands from around the world make the shopping experience more human. And what is more human than shopping for our necessities and luxuries. The beauty of commerce is opening ourselves up to something new. Walmart Remote Jobs Customer Support Jobs In UK

 

At Walmart we’re always looking for the best talent, to serve the best brands on the planet, no matter where you hail from, what background you have, or how you identify, you have a home at Walmart. No extra legs needed…talent required.

 

When you choose to work at Walmart — just like the brands, retailers, and shoppers we serve — we all stand together as one. 350 employees working from four countries serving brands across the globe toward one inclusive goal.

 

Job description:

 

The Senior Customer Success Manager partners with our customers. Reporting to the Director of Customer Success, they will be the main day-to-day point of contact for their book of business. They own the client relationship and be charged with maintaining and growing revenue from customer set while delivering a high-level of customer satisfaction. This individual is an outstanding relationship-builder with a strong customer success mindset, a combination of technical and sales aptitude, collaborative by nature and comfortable being hands-on in the trenches.

 

What will you be doing:

 

Own a book of business where you are responsible for managing the full customer lifecycle including adoption, add-on selling, and renewals. Walmart Remote Jobs Customer Support Jobs In UK

Execute at a high level to achieve goals around retention, growth, and customer satisfaction.
Manage customer retention and retention initiatives.

Partner with the net new sales team and other internal teams to deploy new customers and become trusted advisors to existing customers.
Become a subject matter expert in e-Commerce and across our product suite.

Provide your customers with valuable insights to help them achieve their business objectives including pulling reports, analyzing data, and understanding what it means and why it matters to your customers. Walmart Remote Jobs Customer Support Jobs In UK
Develop success plans and drive quarterly business reviews at the executive level.

Develop cross-functional relationships at the user and executive level across multiple internal teams and brands.

Requirements:

 

Bachelor’s Degree or equivalent experience.
5+ years’ experience in high volume Account Management or Customer Success working in digital media, e-commerce, technology platforms and/or a SaaS company.
Demonstrated ability to manage and grow a large book of business and share best practices with team of account managers. Walmart Remote Jobs Customer Support Jobs In UK
Experience working with major retailers (Amazon, Best Buy, Home Depot, Kroger, Target, Walgreens, Walmart, etc.) is a plus.

Benefits:

Walmart encourages a healthy work-life balance and commitment to employee wellbeing. We are consistently evaluating areas to support and foster a community of engaged employees. Walmart is an international employer so some benefits offering will vary from country to country, however, below you can see employer sponsored contributions:

 

Flexible work-from-home arrangements
Technical stipend
Professional development programs
Wellness programs
Paid time off programs
Pension and PMI in varying locations

About Walmart

At Walmart, we assist with peopling set aside cash so they can live better. This mission fills in as the establishment for each choice we make, from capable obtaining to supportability — and in the middle between. As a Walmart partner, you will assume a vital part in molding the fate of retail, tech, promoting, money and many different businesses — all while influencing the existences of millions of clients everywhere. Here, your work has an effect consistently.

What are you hanging tight for?

Walmart, Inc. is an Equivalent Open door Business By Decision. We accept we are ideally suited to help our partners, clients, and the networks we serve live better when we truly know them. That implies getting it, regarding, and esteeming variety interesting styles, encounters, characters, capacities, thoughts and conclusions while being comprehensive, everything being equal.

Walmart is a multinational retail organisation with a sizeable presence in the uk (uk) through its subsidiary, Asda. Right here’s an overview of Walmart’s subsidiary within the united kingdom, Asda, and a number of the advantages it gives to its employees inside the UK:

About Asda (Walmart’s Subsidiary inside the united kingdom):

Possession: Asda is an entirely-owned subsidiary of Walmart, one of the international’s largest retail companies.
History: Asda was founded in 1949 and is founded in Leeds, England. It has grown to emerge as one of the uk’s leading supermarket chains.
Retail Operations: Asda operates a extensive community of supermarkets and superstores throughout the United Kingdom, presenting a selection of merchandise, together with groceries, apparel, electronics, and more.

Worker benefits at Asda (Walmart united kingdom):

Asda (Walmart united kingdom) provides various advantages to its personnel in the uk. Whilst specific benefits can also range primarily based on the function, area, and employment terms, right here are a few common blessings provided to Asda personnel in the united kingdom:

Aggressive repayment: Asda gives aggressive salaries and wages for its personnel, whether in retail, logistics, or company roles.

Health and wellbeing: Asda offers complete fitness and health benefits, together with clinical, dental, and imaginative and prescient coverage, as well as wellbeing programs.

Retirement Plans: personnel may additionally have access to retirement financial savings plans, consisting of pension schemes or 401(ok)-style plans, to save for his or her destiny.

Employee reductions: Asda personnel regularly get hold of reductions on merchandise offered in Asda stores, making it greater lower priced to buy groceries and other items.

Paid day without work: personnel receive paid break day for holidays, vacations, and personal time, that may range based on seniority and function.

Training and improvement: Asda invests in employee schooling and improvement, providing opportunities for career advancement and talent enhancement.

Bargain Card: Asda offers eligible employees with a reduction card that offers additional savings on in-keep purchases.
Career opportunities: Asda encourages internal profession improvement and might offer opportunities for development within the employer.

Bendy work arrangements: relying on the position, employees may additionally have get entry to to bendy scheduling options to help balance paintings and private existence.

Community Engagement: Asda supports community involvement and might provide possibilities for employees to participate in philanthropic activities and neighborhood initiatives.

Worker help applications: support programs can be to be had to help personnel with non-public and professional demanding situations, such as counseling and financial making plans offerings.

Range and Inclusion: Asda values diversity and inclusion and might have projects and worker aid companies targeted on selling a diverse and inclusive workplace.