Walgreens Entry Level Jobs – Work From Home @ sarkarivaccancy ( Remote Call Center Specialist )
Hiring Organization:- Walgreens
Post Name:- Remote Call Center Specialist
Qualifications:- Bachelor Degree
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- $20-$30/hour
Locations:- Georgia, USA
Walgreens Entry Level Jobs – Work From Home
Full Job Description:
Resolves routine, preferred questions and issues submitted by using clients, physician places of work, patients, and third-celebration providers thru kind assets with a restrained range following set-up tips and preferred SOPs and methods. Makes use of all available statistics to pick out the quality solution and clear up client concerns. Directs complicated questions and troubles to extra senior staff level.
- Uses a laptop application to log and music inquiries, in addition to, testing the reputation of items that require follow-up or involvement of different events. Documents touch interactions, data details, complaints, comments, and moves taken.
- Coordinates with other practice areas as essential. Refers to unresolved escalated problems as specified through the departments for additional investigation.
- Contacts clients, physician’s office, patient, or third-celebration vendor to respond to inquiries or to inform them of investigation outcomes and deliberate adjustments.
Handles inquiries for one or more traces of commercial enterprise
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An employee in this role can assume an hourly fee of $15.00 plus a bonus under the terms of any bonus plan, if relevant, will rely on experience, seniority, geographic places, and other factors accepted via law. To review benefits, please click right here at jobs.Walgreens.Com/benefits.
Basic Qualifications:
- Excessive college degree or GED.
- Intermediate stage keyboarding abilities (at least 25 WPM, touch typing, formatting documents).
- Simple stage pc abilities (as an instance: start up and shut down the computer, use the mouse to factor and click, begin and close applications, transfer between applications, shop files, print documents, and/or get admission to facts online).
- Basic search engines like Google skills include starting a browser, typing in URLs in the appropriate vicinity, using a search engine, bookmarking a site, navigating the usage of returned/ahead/prevent buttons, and filling out paperwork online.
- Communicate effectively in writing and verbally.
- The following places are not eligible for this possibility: Alabama, Washington, California, Oregon Massachusetts, DC, Alaska, Oregon, Hawaii, big apple, Puerto Rico, and Chicago, IL.
That is a do business-from-home function. To be eligible for this role you will be required to have a lively domestic phone line (mobile and VOIP not supported) and high-velocity net connection (DSL and satellite tv for pc now not supported) at the time of your software. Those utilities will not be reimbursed with the aid of Walgreens
Favored qualifications:
- As a minimum of 1 yr of customer service enjoy centralized offerings or a call center environment.
- Enjoy in Retail or healthcare.
- Experience supplying customer service to inner and external clients, which includes assembly of fine standards for services, and evaluation of purchaser satisfaction.
- Intermediate level keyboarding competencies (at least 35 WPM, contact typing, formatting files).
- Fluency in Spanish and English.
Walgreens Entry Level Jobs – Work From Home
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