Verizon Customer Support Jobs Work From Home
Hiring Organization: Verizon
Post Name: Senior Consultant
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- ₱41000/Year
Locations:- Philippines
Company Overview:
Set of working responsibilities
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You will be liable for the framework organization, execution and backing of different learning projects and drives. You will work intimately with across all of Learning and Advancement and outer accomplices to guarantee the smooth activity of learning drives and projects. This job requires incredible authoritative abilities, scrupulousness and the capacity to all the while deal with various errands. Verizon Customer Support Jobs Work From Home
What you’ll do…
Regulatory Help
Deal with the sources of info and results of LMS or LXP to help creation and the board of learning. Support course code demands, task of required learning, course equivalency, adding teachers to courses, program, plan or pathway arrangement and upkeep. All should be finished with an extremely elevated degree of precision following endorsed business cycles and administration rules Verizon Customer Support Jobs Work From Home
- Counsel on the appropriate framework setup to accomplish wanted client experience
- Fittingly analyze and answer support tickets
- Handle nonconcurrent program-related correspondences and interchanges
- Direction and help with program the executives, meeting welcomes, and list fulfillment exercises Verizon Customer Support Jobs Work From Home
- Perform definite everyday, week by week, month to month, quarterly review guaranteeing practicality, exactness and security necessities are maintained
- Drive functional changes expected to smooth out help of learning frameworks
- Assess interaction and framework viability and ceaselessly working on our answers
- Influence existing dashboards and reports to help status others and to give understanding into pattern
- Makes specialized help and business process documentation/work helps for group capabilities Verizon Customer Support Jobs Work From Home
- Specialized Hel
- Support and effectively participate in UAT Testing
- Specialized investigating (frequently with GTS accomplices of comparative title/levels as well as seller innovation groups)
- Give progressed end client support around learning stages (Level 3 help)
- Specialized incorporations for seller provided items (i.e., Degreed, Working day, APIs)
- Oversee Organization Security for learning stages and clients