TTEC Data Entry Jobs WFH
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: TTEC Holdings
Description:
TTEC Data Entry Jobs WFH
Our business is making customers happy! We’re bringing humanity to business. We’re the people and advanced technology behind many of the world’s most iconic brands.
Ready to brighten people’s days? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
You’re instrumental in impacting the client, customer, and employee experience. And our customer experience team is a big reason we’re an award-winning culture and company!
TTEC Data Entry Jobs WFH
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Relations Case Specialist working hybrid in Leeds, UK, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United Kingdom says it all!
What You’ll Do
Do you have a passion for helping others and giving them peace of mind? The Customer Relations Case Specialist role is responsible for all aspects of the customer’s issue, where you’re interacting directly with customers/retailers of the Volkswagen Group brand to proactively investigate and resolve all cases in a timely manner. You’ll be the difference between their customer experience being just average or an exceptional one.
TTEC Data Entry Jobs WFH
During a Typical Day, You’ll
Deliver an outstanding experience to dissatisfied customers by demonstrating empathy, understanding and decisions in a comprehensive, concise, and complete manner.
Assume ownership of their case and ensure all communication is handled promptly and with a high level of professionalism.
Communicate with all case stakeholders, to ensure a satisfactory outcome to the case.
Ensure a proactive approach is taken with respect to maintain the Customers’ knowledge of their respective brand products and provide coaching.
Participate at aged case reviews to ensure the timely resolution and necessary escalation of cases where appropriate.
What You Bring to the Role
1+ year of customer service experience.
Proven track record of turning cases of dissatisfied customers into a positive experience.
Excellent time, workload management skills, and the ability to organise and prioritise.
Diploma in Mathematics and English language or equivalent, paired with sufficient PC knowledge and applications.
Strong interest or working knowledge of cars/commercial vehicles.
TTEC Data Entry Jobs WFH
What You Can Expect
Supportive of your career and professional development.
An inclusive culture and community minded organization where giving back is encouraged.
A global team of curious lifelong learners guided by our company values.
And yes…all the competitive compensation, performance bonus opportunities and benefits you’d expect and maybe a few that would pleasantly surprise you like private medical from day one, holiday entitlement and be clear on statutory holidays as well, paid sick entitlement.
Base wage starting 12.50 GBP per hour.
Ask us about our paid time off (PTO) and wellness and healthcare benefits including private medical from day one and sick entitlement.
Holiday entitlement.
TTEC Data Entry Jobs WFH
About the TTEC Holdings Company :
TTEC United Kingdom: An Overview
Introduction
TTEC Holdings, Inc., formerly known as TeleTech Holdings, is a global customer experience technology and services company. The company has a strong presence in the United Kingdom, where it delivers a range of customer engagement solutions and business process outsourcing (BPO) services. TTEC’s operations in the UK reflect its global mission to help companies design, implement, and manage seamless customer experiences.
Company Profile
TTEC was founded in 1982 and is headquartered in Englewood, Colorado, USA. It operates in several countries around the world, including the United Kingdom. The company’s UK operations are integral to its European and global strategies, leveraging advanced technology and human expertise to improve customer experiences.
Services Offered
TTEC UK offers a comprehensive suite of services designed to enhance customer experience and operational efficiency. These services include:
Customer Care Outsourcing: TTEC provides outsourced customer support services, handling inquiries, complaints, and technical support through multiple channels such as phone, email, chat, and social media.
Sales and Retention Services: The company offers sales and retention services aimed at acquiring new customers and retaining existing ones. This includes telesales, up-selling, cross-selling, and loyalty programs.
Digital Solutions: TTEC leverages advanced technologies like artificial intelligence (AI), machine learning, and analytics to provide digital transformation solutions. This includes automated customer service, chatbots, and data-driven insights to optimize customer interactions.
Consulting Services: TTEC provides consulting services to help businesses design and implement effective customer engagement strategies. This involves customer journey mapping, experience design, and process optimization.
Training and Development: The company offers training programs to enhance the skills of customer service representatives, ensuring high-quality customer interactions.
TTEC Data Entry Jobs WFH
TTEC Data Entry Jobs WFH – SarkariVaccancy
