Telus Work From Home Job Advertisement

Industry: Private

Employment Type: Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: Hawaii, USA

Full Job Description

About Telus

Telus is a leading telecommunications company in Canada, providing a wide range of products and services to millions of customers. Our commitment to innovation and customer satisfaction has made us one of the most trusted brands in the industry. We are currently expanding our team and looking for talented individuals to join us in our work from home positions.

We are seeking enthusiastic, customer-focused individuals to join our Telus Work From Home team. As a Work From Home Representative, you will have the opportunity to connect with customers, solve problems, and provide exceptional service from the comfort of your own home. This position offers flexibility, growth opportunities, and the chance to be part of a dynamic and supportive team.

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Responsibilities:

Handle customer inquiries and provide accurate information about Telus products and services
Ensure customer issues are resolved in a timely and satisfactory manner
Effectively communicate with customers via phone, email, and chat
Listen to customers’ concerns and escalate as necessary
Maintain detailed customer records and update information in the system
Collaborate with team members and other departments to resolve complex customer issues
Stay up-to-date on Telus products, services, and promotions
Adhere to company policies and procedures

Requirements:

High school diploma or equivalent
Excellent verbal and written communication skills in English
Strong problem-solving and decision-making abilities
Ability to work effectively in a remote environment
Customer service experience is an asset
Basic computer skills and familiarity with Microsoft Office
Ability to multitask and prioritize work effectively
Positive attitude and resilience in handling customer complaints
Willingness to learn and adapt to new technologies and processes

Benefits:

Competitive salary and performance-based incentives
Comprehensive training and ongoing support
Opportunities for career growth within Telus
Flexible work schedule
Work from the comfort of your own home
Employee discounts on Telus products and services
Positive and inclusive work environment

How to Apply:

If you are passionate about customer service and thrive in a remote work environment, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience to be considered for the Telus Work From Home Representative position.

Note: Only those selected for an interview will be contacted. Thank you for considering Telus as an employer of choice.