Syneos Remote Jobs Customer Support Jobs
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Syneos Health
Description:
Syneos Remote Jobs Customer Support Jobs
Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.
Job Responsibilities
Establishes, maintain, and manages Company’s business relationships and alliances with third party vendors to support global clinical trials and facilities.
Works closely with the Procurement Manager to ensure alignment of priorities, goals, and related activities.
Performs analysis with reliable sources to assure adequate vendor financial stability.
Backfills, as required, the Purchase Order Analyst in support of the work order/purchase order process.
Identifies new vendors through common purchasing processes and interact with other departments, when appropriate, to assess vendor qualifications.
Drafts and negotiates contracts, including development of new contractual language.
Ensures vendor compliance with negotiated business terms.
Assists with Root Cause/Corrective Actions to short term and permanent solutions to vendor issues.
Develops and implements appropriate negotiation strategies to ensure best pricing is achieved.
Schedules, hosts, and attends vendor capability presentations to establish business relationships with Preferred Providers.
Promotes vendor management strategy by setting expectations and establishing performance criteria and measurements for third party vendor relationships.
Conducts sponsor and vendor customer satisfaction surveys, as well as formal periodic performance reviews with each preferred provider.
Maintains and develops databases, develops, and provides reports, investigate complaints, works to resolve non-conformities and errors, acts as a resource to project teams, tracks cost savings, and tracks project timelines for the Procurement function.
Deploys strategic Global Procurement tools and processes.
Performs other work-related duties as assigned.
Qualifications
What we’re looking for
BA/BS in Business Administration, Sciences, Public Administration, Public Health, or equivalent combination of education and experience.
Three (3) – five (5) years of moderate experience in procurement with direct responsibility for vendors used in a clinical research organization.
Procurement experience in support of clinical and non-clinical services including IT, facilities, central laboratories, drug depots, or associated pharmaceutical, bio-pharmaceutical supply chain organizations preferred.
Experience in drafting and negotiating contracts.
Experience in a contract research organization or pharmaceutical industry is preferred.
Experience in Project Management and Execution of Strategic Plans.
Strong computer knowledge in Microsoft Office Suite.
Well versed on ERP systems such as Oracle EBS, SAP PeopleSoft.
Knowledge and experience doing presentations to different audiences.
Direct vendor negotiation skills.
Strong team-orientation and interpersonal skills.
Excellent written/oral communication.
Customer-focused and able to manage challenging priorities and remain flexible and adaptable in stressful situations.
Minimal travel may be required (up to 25%).
Syneos Remote Jobs Customer Support Jobs
About the Syneos Health Company:-
Syneos Health United Kingdom
Syneos Health, a leading biopharmaceutical solutions organization, has a significant presence in the United Kingdom. The company operates at the intersection of clinical development and commercial outsourcing services, offering a comprehensive suite of services to support the biopharmaceutical industry’s complex needs.
Operations and Services
In the UK, Syneos Health leverages its global capabilities to deliver innovative solutions across the entire drug development lifecycle. The company provides clinical development services, including clinical trials management, data analytics, and regulatory affairs. On the commercial side, Syneos Health offers strategic consulting, medical affairs, and marketing solutions, helping clients to navigate the complexities of the healthcare landscape.
Collaboration and Innovation
Syneos Health’s UK operations are characterized by a strong emphasis on collaboration and innovation. The company works closely with pharmaceutical and biotech companies, healthcare providers, and regulatory bodies to accelerate the delivery of new therapies to market. By integrating clinical and commercial expertise, Syneos Health ensures that its clients can efficiently and effectively bring new treatments to patients.
Commitment to Quality
Quality is a cornerstone of Syneos Health’s approach in the UK. The company adheres to rigorous standards and best practices to ensure the highest levels of data integrity and regulatory compliance. This commitment to quality underpins Syneos Health’s reputation as a trusted partner in the biopharmaceutical industry.
Workforce and Culture
Syneos Health’s UK team comprises experienced professionals who are dedicated to advancing healthcare through innovative solutions. The company fosters a collaborative and dynamic work environment, encouraging continuous learning and professional development.
In summary, Syneos Health’s operations in the United Kingdom play a crucial role in supporting the global biopharmaceutical industry, combining clinical and commercial expertise to drive the development and delivery of new therapies.
Syneos Remote Jobs Customer Support Jobs
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