Synchrony Remote Jobs Customer Support Jobs
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Synchrony Financial
Description:
Synchrony Remote Jobs Customer Support Jobs
Responsibilities:
Answer inbound calls from stores and customers regarding all facets of Client Credit Card(s);
Resolve credit inquiries on new accounts;
Make use of problem solving/decision making skills to achieve the highest level of customer satisfaction;
Utilize professional techniques to generate additional revenue via retail, credit, and/or product marketing;
Comply with over-all call quality standards;
Adhere to Schedule and Time on System, follow Company Rules and Policies, especially on Time and Attendance.
Synchrony Remote Jobs Customer Support Jobs
Qualifications:
Completed at least 2nd year in College or 2-year Associate course
Must have at least 30 mbps wired internet connection
Excellent English Verbal and written Communication Skills
Ability and willingness to recognize, deliver on card service sales opportunities
Should be Customer Service Centric and with effective Relationship Building skills, demonstrates affinity for building and maintaining rapport with client and customers
Ability to perform in a fast-paced environment and adaptable to change. Flexibility and adaptability to meet business needs.
Must have knowledge on basic Computers skills.
Professional Phone etiquettes and ability to work with a Team
Amenable to work in a hybrid training arrangement, and pre-dominant work-from-home set-up after completion of bridge period.
Synchrony Remote Jobs Customer Support Jobs
About the Synchrony Financial Company :
Synchrony Financial, headquartered in Stamford, Connecticut, USA, is a premier consumer financial services company. Although primarily based in the United States, Synchrony operates on a global scale, including a significant presence in the United Kingdom. The company offers a wide array of financial products and services, including private label credit cards, Dual Card™ credit cards, and promotional financing and installment lending, through its various partners across retail, health, auto, travel, and home segments.
In the UK, Synchrony Financial serves its clientele through strategic partnerships with major retailers and healthcare providers, delivering tailored financial solutions that help businesses drive sales and foster customer loyalty. These services are designed to enhance the shopping experience by providing flexible financing options that meet the diverse needs of consumers.
A key aspect of Synchrony’s operations in the UK is its focus on innovation and digital transformation. The company leverages advanced analytics and artificial intelligence to provide seamless and secure financial services, ensuring a superior customer experience. This commitment to technology is evident in their development of mobile apps and online platforms that offer convenient account management and financing options.
Synchrony Financial is also dedicated to corporate social responsibility in the UK. The company engages in various community initiatives and partnerships that promote financial literacy and inclusion, reflecting its commitment to positively impacting society.
Overall, Synchrony Financial’s UK operations are characterized by their robust product offerings, strategic partnerships, and a strong emphasis on innovation and customer service, positioning the company as a key player in the consumer financial services sector within the region.
Synchrony Remote Jobs Customer Support Jobs
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