Social Engagement Specialist

Company: Progressive

Industry: Private

Employment Type:- Full Time

Work Hours:-  8 Hours

Locations:- USA

Full Job Description:-

As a social engagement specialist, you’ll be responsible for social media community engagement including the day-to-day interactions and publishing of approved content to Progressive’s social media platforms. In this position, you’ll work to protect our brand reputation and partner with Customer Relationship Management (CRM), Claims, and other internal partners in prioritizing customer and consumer inquiries, comments, and complaints through social media channels.

This is a remote position.

Must-have qualifications

  • High School diploma/GED equivalent or higher and a minimum of four years’ work experience with digital marketing and/or customer service within the social or online space
  • {OR} Bachelor’s degree or higher and a minimum of one year experience with digital marketing and/or customer service within the social or online space

Preferred skills

  • Extensive experience running social media for a leading, widely recognized brand with significant market influence, including a consistent track record of creating and implementing sophisticated strategies for a large, diverse audience
  • Proven experience posting content on social media for large, complex brands
  • Demonstrated knowledge of social media including channel functionality, limitations, digital and social media tools, and social media management platforms (i.e., Sprinklr, Sprout, Emplifi)
  • Proven experience building and maintaining large brand’s online community by fostering meaningful interactions and relationships with their audiences
  • Strong proficiency in copywriting

Compensation

  • $46,400 – $58,000/year
  • Gainshare bonus up to 16% of your eligible earnings based on company performance

Benefits

  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance
  • Onsite gym & healthcare at large locations

Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Top 10 Interview Questions

  • Can you tell us about yourself?
  • What interests you about this position?
  • What are your strengths?
  • What are your weaknesses?
  • Can you give an example of a time when you solved a problem creatively?
  • How do you handle stress and pressure?
  • How would you describe your work style?
  • Can you tell us about a time when you had to work with a difficult colleague or supervisor?
  • How do you stay organized and prioritize tasks?
  • What are your long-term career goals?

Document Required:

Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.

  • Document – Qualifications certificate with mark sheets.
  • Passport size Photographs
  • Signature

How to apply:

Other Jobs You May Be Interested In

  • All the eligible candidates can apply for This Job as mentioned below
  • Read the official notification carefully From the Official Website.
  • Read the Notification Carefully Before Applying.
  • Fill out The Application Form (The link Is Given Below)
  • Attach the Required Document and Passport Size Photo with Signature.
  • Then Submit. Done.

Social Engagement Specialist

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