Sales force Remote Jobs Customer Support Jobs
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Salesforce
Description:
Sales force Remote Jobs Customer Support Jobs
Some of the things you’ll be doing include …
Achieving Targets: You’ll be responsible for achieving financial and strategic targets for the Tableau business. This includes minimising attrition, maintaining high renewal rates, positioning multi-year renewals and upselling and cross-selling in collaboration with Account Executives.
Strategic Sales: This role involves some of our largest customers and complex deals. You must develop and complete renewal strategies to lead your book of business effectively in advance and reach mutually beneficial outcomes with customers. To do this you need to understand how Tableau fits into our customers’ overall data strategy.
Pipeline management: Tightly handle the renewal cycle as part of the 360 customer lifecycle, including selling against cancellations, assisting customers through the renewal cycle, and updating the CRM system according to documented processes.
Product Knowledge: You are expected to be knowledgeable about Tableau’s suite of products and pitch the value of these to customers. You must be able to position products according to use-case and speak to the value Tableau will bring to organisations.
Forecasting: Maintain an accurate rolling 90-day forecast of your territory and explain fluctuations in the pipeline.
Quoting and Pricing: You will have good business sense to negotiate and structure deals to simplify customer contracts. To that end, you will create, adjust and finalise quotes to ensure pricing, products and customer details are correct and in line with approved business policies and processes.
License Management: You will be an authority in our licensing models and explain these to customers. You will answer customer queries about license provisioning, troubleshooting and enablement.
Order Management: Ensure inbound customer purchase documents are correct and can be processed by the team.
Sales force Remote Jobs Customer Support Jobs
Who you are…
Demonstrated experience in renewals, account management, sales and/or customer success is required. Previous software and/or technology experience is preferred.
Commercially Aware. Impeccable eye for business and a strong analytical attitude.
Excellent Communicator. Strong communication skills, with a customer service approach and an ability to effectively communicate Tableau’s value.
A True Standout Colleague. You will need to work cross-departmentally and be the voice of the customer. It is crucial to lead others towards a common goal, strategize with account managers, and build strong relationships with customer champions to ensure the adoption and success of Tableau within the organisation.
Problem Solver. You can anticipate and identify blockers, propose solutions and resolve customer issues.
Resolved. Willing to focus and commit with a strong work ethic; self-motivation and resourcefulness.
People Person. You have strong interpersonal skills and can build strong customer and colleague relationships.
Languages. This is an English-speaking role for the UKI region however additional languages are a plus.
Sales force Remote Jobs Customer Support Jobs
About the Salesforce Company :
Salesforce is a global leader in customer relationship management (CRM) solutions, headquartered in San Francisco, California. The company has a significant presence in the United Kingdom, operating from its UK headquarters in London. Established in 1999 by Marc Benioff and Parker Harris, Salesforce has grown to become one of the most influential technology companies in the world.
In the UK, Salesforce supports a wide range of businesses, from small startups to large enterprises, across various industries including finance, healthcare, retail, and government. The company’s flagship product, Salesforce Customer 360, offers a comprehensive suite of cloud-based applications for sales, service, marketing, and analytics, enabling businesses to enhance their customer engagement and drive growth.
Salesforce UK is committed to fostering innovation and digital transformation. It offers extensive resources for businesses to leverage its platform, including training programs, certifications, and a vibrant community of developers and partners. The company also actively invests in local talent and promotes diversity and inclusion within its workforce.
One of the key initiatives by Salesforce in the UK is its focus on sustainability and social responsibility. The company has pledged to achieve net-zero greenhouse gas emissions and to use 100% renewable energy for its global operations. Furthermore, Salesforce is dedicated to giving back to the community through its 1-1-1 model, which dedicates 1% of its equity, product, and employee time to charitable causes.
Salesforce UK’s impact is evident through its numerous success stories, where businesses have transformed their operations and achieved remarkable results using Salesforce solutions. The company’s innovative approach and commitment to customer success continue to drive its growth and reputation as a trusted partner in the UK market.
Sales force Remote Jobs Customer Support Jobs
Sales force Remote Jobs Customer Support Jobs – SarkariVaccancy
