Resideo Remote Jobs Customer Support Jobs

Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Resideo Technologies

Description:

Resideo Remote Jobs Customer Support Jobs

JOB DUTIES:

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Deliver an excellent customer experience, maintaining strong effective relationships with customer base & supply partners.
Working effectively with key strategic vendors and customers to promote the growth and development of strong key partnerships.
Support achieving & delivery of Branch KPIs to identify new ways to innovate and drive growth.
Receipt of weekly stock delivery to support putting goods away in the correct warehouse location.
Receipt of customer returns and following our returns procedure to achieve customer credits and the necessary administration work
Respond to inbound calls and look for opportunities to increase the customer’s request order/quotation by utilising the sales tools within our business.
Make outbound calls to proactively seek new opportunities from outbound calls, offer alternatives and utilise our promotions to proactively seek a higher return from the customer’s original request.
Serving on the Trade Counter – to support serving customers on the trade counter, pick pack, and serve the customers in line with company processes.
Managing and responding to customer queries on tenders/quotations and technical queries, passing on to the relevant department where necessary.
Managing Outbound deliveries – pick pack process and creating relevant courier paperwork.

YOU MUST HAVE:

High School/College Diploma.
Prior sales/customer service experience – preferably in a trades or wholesale environment but equally retail will be considered favourably
Ability to multi-task
Excellent communication skills
Ability to work in a fast-paced, demanding environment
Ability to work effectively in a team
positive attitude

WE VALUE:

Previous industry experience in a wholesale distributor or working on a trade counter would be an advantage
Happy being on the phone with customers, providing advice, and looking for sales or upselling opportunities
Strong interpersonal skills
Ability to work autonomously and collaboratively as part of a team
Strong desire to learn

Resideo Remote Jobs Customer Support Jobs

About the Resideo Company:

Resideo Technologies is a prominent United Kingdom-based company specializing in innovative solutions for comfort, security, and energy efficiency in homes and buildings. Established as a spin-off from Honeywell in 2018, Resideo has quickly established itself as a leader in smart home technology and solutions.

The company focuses on developing and providing a wide range of products and services designed to make homes safer, more comfortable, and more energy-efficient. These include smart thermostats, security systems, air quality monitors, water leak detectors, and more. Resideo’s offerings are designed to integrate seamlessly with modern digital lifestyles, allowing users to remotely monitor and control their home environments through mobile apps and connected devices.

In addition to consumer-focused products, Resideo also serves professional installers and contractors with solutions that enhance their ability to deliver high-quality services to residential and commercial clients alike. This includes providing tools and technologies that simplify installation, maintenance, and troubleshooting processes.

Resideo Technologies is committed to innovation and sustainability, continuously developing new technologies and improving existing products to meet the evolving needs of its customers. The company also emphasizes the importance of energy efficiency and environmental responsibility in its product design and manufacturing processes.

Overall, Resideo Technologies plays a crucial role in shaping the future of smart homes and buildings in the United Kingdom and beyond, leveraging its expertise and technological advancements to create safer, more efficient, and more comfortable living and working environments for its customers.

Resideo Remote Jobs Customer Support Jobs

Resideo Remote Jobs Customer Support Jobs – SarkariVaccancy

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