(Remote) – American Express Work From Home (₦1300/Hour)

Hiring Organization:- American Express

Post Name:- Customer Care

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full – Time

Work Hours:- 8 Hours

Salary:- ₦1300 – ₦2000/Hour

Locations:- Katsina State, Nigeria

Full Job Description:

With the right support, individuals and organizations can advance in staggering ways. At the point when you join Group Amex, you become a piece of a worldwide and different local area of partners with an immovable obligation to back our clients, networks, and one another. Here, you’ll learn and develop as we assist you with making a vocational venture that is exceptional and significant to you with advantages, projects, and adaptability that help you expertly. (Remote) – American Express Work From Home,

At American Express, you’ll be perceived for your commitments, authority, and effect — each associate has the amazing chance to partake in the organization’s prosperity. Together, we’ll win collectively, endeavoring to maintain our organization’s values and strong support vow to give the world’s best client experience consistently. What’s more, we’ll do it with the highest level of honesty, and in a climate where everybody is seen, heard, and feels like they have a place. (Remote) – American Express Work From Home,

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Join Group Amex and how about we lead the way together?

American Express rehashed the worldwide help insight by embracing an overhauling reasoning that extends associations with clients. Our exceptional adjusting reasoning, Relationship Care® puts energy to serve – and individual character – at the focal point of every client collaboration, setting out the freedom to convey worth to our clients while developing associations with our organization. (Remote) – American Express Work From Home,

Our novel adjusting reasoning, Relationship Care® puts your enthusiasm to serve – and your character – at the focal point of every client connection, setting out a freedom to convey worth to our clients while extending associations with our organization. American Express Client Care Experts convey unprecedented consideration by expeditiously and precisely answering client requests. Client Care Experts endeavor to make it simple to work with us, tackling client issues, while commending their worth to us. As a Client Care Proficient, you will be liable for assessing and dissecting account data and prescribing fitted answers for our clients, supporting the advantages of participation by giving pertinent offers that extend client commitment to our items and administrations. (Remote) – American Express Work From Home,

What might you do consistently as a Client Mind Proficient?

Convey remarkable client care by answering inquiries concerning client accounts in a high-speed, organized client care climate, (Remote) – American Express Work From Home,

Assess and investigate account data and prescribe fitted answers for our clients, building up the advantages of enrollment by giving significant offers that extend client commitment to our items and administrations.

Resolve item or administration requests by posing testing inquiries, deciding the reason for the issue; choosing and articulating the best answer to drive brand support, (Remote) – American Express Work From Home,

Adherence to quality and consistency rules

Report important record data and proposition custom arrangements that benefit the client

Develop and support client connections on each communication that outcomes in quantifiable Client esteem, (Remote) – American Express Work From Home,

Convey exceptional outcomes estimated by consumer loyalty, viability, proficiency, and quality

Capabilities:

Ought to have a base of 2 years of BPO work insight.
Ought to have a time of voice account insight from the latest organization joined
Effective in past work (superior worker), (Remote) – American Express Work From Home,
Four-year certification, partner degree, school students might apply

Favored Insight:

Have been estimated on Client VOC (Voice of Client) or NPS (Net Advertiser Score), as well as AHT (Normal Taking care of Time) from the latest organization joined
Competitors with related knowledge in B2B and B2C adjusting would be liked
Premium client care insight as well as deals insight, intensely for building client devotion through remarkable tuning in and relationship building
Deals insight (Worth age/consultative selling) is an or more

(Remote) – American Express Work From Home (₦1300/Hour)

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