Office Depot Remote Jobs Customer Support Jobs
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Office Depot
Description:
Office Depot Remote Jobs Customer Support Jobs
The Retail Assistant Store Manager at Office Depot, Inc. plays a pivotal role in driving total sales and service growth within our stores. Additionally, your enthusiasm and expertise will help us create and nurture a vibrant sales culture, enhancing our store’s visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Assistant Manager will help lead a customer-centric environment, engage with the local community, all while fostering a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. The Retail Assistant Store Manager will be a “Key Carrier” and considered a leader on duty. All Retail Assistant Store Manager’s must be able to work a flexible schedule that aligns with business needs, inclusive of the ability to work evenings, weekends, and occasional holidays. In addition, Full-Time Assistant Manager positions must be able to perform External Key Carrier responsibilities which include but are not limited to opening and closing responsibilities.
We believe that the Assistant Store Manager role is essential in driving our store’s success through inspiring sales brilliance and exceptional service. The ideal Assistant Manager should be passionate about sales, delivering exceptional service, driving operational excellence, and developing a high-performing team.
The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Office Depot Remote Jobs Customer Support Jobs
Primary Responsibilities:
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Sales and Service Excellence:
Partner with the management team to drive memorable customer experiences and client satisfaction.
Ensure the execution of Office Depot, Inc. selling techniques and sales training across the store.
Foster a sales-focused environment through assisting with the training and development of associates.
Act as a role model for delivering exceptional customer service and product expertise.
Operational Efficiency:
Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
Identify areas for process improvement and implement plans to reduce waste and inefficiencies.
Assist the General Manager in providing guidance and effective coaching to associates for improved performance.
Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.
Leadership and Team Development:
Provide guidance, direction, and ongoing training to store associates, including Print Services associates.
Facilitate training sessions on the business model and the holistic service offering for clients/customers.
Observe, coach, and provide feedback to enhance associate proficiency and build a culture of trust and brand loyalty.
Regularly exercises independent judgment when providing input to the General Manager on assessing store associates’ performance, certification(s), and competencies.
Other responsibilities as deemed necessary
External Key Carrier Responsibilities:
Maintain the safety and security of the building and associates during the absence of other managers.
Perform opening and closing responsibilities, including activation and deactivation of the store’s alarm system, cash handling, and daily store balancing.
As a leader in the store, ensure regular loss prevention compliance.
Fulfill responsibilities associated with External Key Carrier designation
Office Depot Remote Jobs Customer Support Jobs
Education and Experience:
High School diploma or equivalent, Bachelors preferred
Business, Marketing, Retail , or related fields
Minimum 1-3 years of experience in related field
Retail, sales, customer facing, and/or supervisory experience preferred
Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job.
Experience with Logistics and Freight
Advanced selling skills
Must be able to effectively lead and coach others in a professional environment
Coaches / Motivates, Conflict Management, Problem Solving,
Drives for Results, Directing Others, Decision Quality, Business Acumen, Collaboration / Team Spirit, Accountability, Time Management
Possess excellent verbal and written communication skills
Must be able to plan, prioritize and execute detailed instructions in a timely and efficient manner
Demonstrated leadership capabilities, with the ability to work independently, as well as with others
Must be adaptable to a changing environment and focused on driving results
Client focused, positive and engaging, action oriented, demonstrates a passion for the brand, products, services, and solutions.
Office Depot Remote Jobs Customer Support Jobs
About the Office Depot Company :
Office Depot is a well-known office supply retailer that operates globally, including in the United Kingdom. Originally founded in the United States in 1986, the company expanded internationally, bringing its comprehensive range of office products and services to various markets, including the UK.
In the United Kingdom, Office Depot serves businesses of all sizes, providing a one-stop shop for office essentials. Their product lineup includes office supplies, furniture, technology, cleaning and breakroom supplies, and print and document services. Office Depot UK aims to meet the needs of modern workplaces by offering both physical products and digital solutions.
Office Depot UK operates with a strong emphasis on customer service, offering tailored solutions to meet specific business needs. This includes next-day delivery services, a user-friendly online ordering system, and personalized account management. The company also focuses on sustainability, providing eco-friendly products and services to help businesses reduce their environmental footprint.
In addition to its retail operations, Office Depot UK engages in various community and environmental initiatives. They support local communities through charitable contributions and volunteer programs. The company is also committed to sustainable business practices, such as reducing waste and promoting recycling.
Office Depot UK has faced competition from other office supply retailers and online marketplaces, which has led to strategic adjustments and innovations to maintain its market position. Despite the challenges, Office Depot continues to be a significant player in the UK office supply sector, known for its comprehensive product range, customer-centric services, and commitment to sustainability.
Office Depot Remote Jobs Customer Support Jobs
Office Depot Remote Jobs Customer Support Jobs – SarkariVaccancy
