Nrg Energy Support Member Jobs

Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: NRG Energy

Description:

This position is part of NRG’s Retail Services Group and oversees an operational team responsible for management of receivables. The Supervisor will be responsible for recognizing and recommending improvements to the collections process for future AR management enhancements. Staffs, directs, coaches, counsels, and manages team of collections professionals

Essential Duties/Responsibilities:

Other Jobs You May Be Interested In

Implement and manage collections policies and procedures for residential and commercial accounts.
Serve as a coach and business partner while performing personnel activities (mediation, performance appraisals, merit decisions, job descriptions, discipline, employee development, hiring)
Monitor aged receivables and direct efforts of staff to ensure timely collection of outstanding balances.
Negotiate for payment of outstanding accounts receivable.
Handle special projects assigned by manager.
Support the collection process as assigned for all NRG brands (Reliant, Green Mountain, US Retailers, Solar, etc.) business objectives.
Supervise operational organization of commercial collectors with some guidance from team manager.
Utilize judgment to interpret data and suggest opportunities to improve business processes, company revenue, and customer service.
Supervise (hires, directs, coaches, counsels and manages performance of) a team of collections professionals.
Establish and maintain positive business relationships with internal customers and key stakeholders in the collections process.
Monitor and manage team productivity to maximize team efficiency and identify possible improvement opportunities using tools such as the collection system (WSCO), AVAYA phone system, SAP, and voice recording.
Analyze system processes and team process to assure best industry practices are utilized to minimize cost and bad debt.
Perform other duties as assigned.

Nrg Energy Support Member Jobs

Working Conditions:

Remote fast paced office environment with high volume workload.
Some overtime required as special projects arise.
Travel (minimal).

Minimum Requirements:

Bachelor’s degree in business or related area from accredited four-year university OR minimum two years previous supervisor experience can substitute for a degree.
Minimum of 5 years operations experience in back office operations (i.e., customer setup, billing, contract management, customer relations, or collections).
Proficient in MS Office applications, especially Word and Excel.

Preferred Qualifications:

Demonstrated problem solving ability.
Knowledge of the utility industry.
Knowledge of the deregulated energy market
Working knowledge of SAP CCS system.

Additional Knowledge, Skills & Abilities:

Knowledge or aptitude to understand CCS billing, accounts receivable system, and co-dependent processes/functions across Customer Operations.
Understanding of performance measurement concepts including basic analytic skills.

Nrg Energy Support Member Jobs

Physical Requirements:

Demand: lifting as appropriate to perform duties and responsibilities

Why NRG is a great place to work:

Great company culture!! Voted as a BEST employer by Forbes
A competitive total compensation package, including annual incentive and/or commission
Stock Purchase Plan
Benefits on the first day of employment – Medical, Dental, Vision, Life Insurance, and Short Term Disability, Wellness program, etc.
Company-paid life insurance and disability insurance
401 (k) plan to help save for retirement
Generous Flexible FTO plan, where you take the time you need; also includes 11 company holidays, and 1 floating holiday
Numerous discounts, including electricity discounts on NRG brands

Nrg Energy Support Member Jobs

About the NRG Energy Company :

NRG Energy is a prominent energy company operating in the United Kingdom, recognized for its innovative approach to providing sustainable and efficient energy solutions. With a strong commitment to environmental stewardship, NRG Energy focuses on generating electricity through diverse sources including renewable energy such as wind, solar, and hydroelectric power.

The company leverages advanced technologies and strategic investments to develop and operate power generation facilities that prioritize sustainability and minimize environmental impact. NRG Energy is dedicated to meeting the UK’s energy needs while contributing to global efforts towards reducing carbon emissions and promoting clean energy initiatives.

NRG Energy also offers a range of energy services and solutions tailored to meet the specific requirements of its diverse customer base. Whether supplying electricity to residential consumers, commercial enterprises, or industrial facilities, the company emphasizes reliability, affordability, and environmental responsibility in its service delivery.

Through its comprehensive energy management services, NRG Energy helps customers optimize energy usage, reduce costs, and enhance operational efficiency. The company’s customer-centric approach ensures that clients receive personalized support and guidance in navigating the complexities of energy procurement and management.

In conclusion, NRG Energy is recognized in the United Kingdom for its commitment to sustainable energy solutions, technological innovation, and customer-focused service delivery. By promoting renewable energy sources and offering tailored energy services, NRG Energy continues to play a significant role in shaping the future of energy in the UK and beyond.

Nrg Energy Support Member Jobs

Nrg Energy Support Member Jobs – SarkariVaccancy