Netflix Work From Home Customer Service, Netflix Tagger Application Usa #Get-Job-Now ( Product Manager, Customer Service )
Hiring Organization:- Netflix
Post Name:- Product Manager, Customer Service
Qualifications:- Graduate
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- $20-$30/hour
Locations:-Michigan, USA
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To know the complete process, How to get the job at Netflix In USA. Please go through the video showing below.
Full Job Description:
Over two hundred million participants global love Netflix. When they sit down to look at or play, we want to make sure that nothing gets among them and their preferred suggests, films, and games. And Netflix customer service (CS) is right here to assist customers when they are in want of help.
The CS era team sits under the CS employer and is responsible for making sure the right CS gear and technologies are in region and well-functioning to assist the operation, boom, and scalability of the customer service commercial enterprise now and inside the destiny. We are seeking out an experienced Product manager to guide and control innovation in enhancing the clients, the aid agents, and the CS content material approach crew’s revel in with information control & content control systems, as well as different CS gear and technology that help our CS commercial enterprise.
On this function, you may need to have the passion and potential to wear multiple hats, partnering with design, engineering, operations, and analytics groups throughout the Product and customer support agency in addition to our companions to supply the great in class platform experience.
Netflix Work From Home Customer Service, Netflix Tagger Application Usa #Get-Job-Now ( Product Manager, Customer Service )
Responsibilities:
- Provide product management leadership for our knowledge management & content material control systems which includes features/abilities, statistics pipelines, APIs, and integrations.
- Help outline strategy, capture requirements, clarify prioritization, become aware of dependencies, mitigate risks and impediments, communicate, and create a roadmap.
- Associate with each CS functional crew to better understand their vision and challenges and supply the best feasible solutions together.
- Manipulate the improvement and transport of product capabilities through close collaboration with our engineering and records scientist teams.
- Apprehend any variations in support expectations in different regions around the arena, and tailor experience thus.
- Expand product management obligation to other tools as commercial enterprise wishes gift.
- Embody the precise Netflix culture
What We’re looking for:
- 5+ years of revel in in product management for purchaser or internal-dealing with merchandise.
- Ability to make tough selections knowledgeable by each facts and judgment.
- Deep cognizance on handing over a terrific client and agent enjoy.
- Confirmed file of executing tasks that measurably progressed customer and agent studies.
- Organizational leadership and influence with out authority
- Superb written and verbal verbal exchange abilties: amazing memos and presentations, an capability to build consider and create collaborative partnerships cross-functionally are extraordinarily vital
- Ability to inspire, encourage and lead designers and engineers
- Prior enjoy running with KMS/CMS products whether third birthday party or in-residence construct
- Prior experience that specialize in customer service
- Previous experience working on first-rate management systems is a plus
- Experience working on international products is also beneficial
Netflix Work From Home Customer Service, Netflix Tagger Application Usa #Get-Job-Now ( Product Manager, Customer Service )
Why United states Best for Job Seekers?
USA is considered a great place for job seekers:
- Diverse Job Opportunities: The United States is a large and diverse country with a thriving economy. As a result, there are plenty of job opportunities across various industries and sectors, making it an attractive destination for job seekers.
- High Wages: The US has one of the highest minimum wages in the world, which means that even entry-level jobs can provide a decent income. Additionally, many jobs offer competitive salaries and benefits packages.
- Business-Friendly Environment: The US has a business-friendly environment, with policies that encourage entrepreneurship and innovation. This has led to the creation of many successful startups and small businesses, which in turn has created job opportunities.
- Educational Opportunities: The US is home to many prestigious universities and colleges that offer world-class education and training programs. This has led to a highly skilled and educated workforce that is attractive to many employers.
- Strong Economy: The US has one of the largest and most stable economies in the world. Despite occasional downturns, it generally offers a stable job market, with low unemployment rates.
However, it’s worth noting that the job market can vary depending on the region, industry, and individual circumstances. While the US may be a great place for job seekers in general, it may not be the best fit for everyone.
Netflix Work From Home Customer Service, Netflix Tagger Application Usa #Get-Job-Now ( Product Manager, Customer Service )
