Netflix Tagging Jobs In Mexico

Hiring Organization:- Netflix

Post Name:- N-Tech Support Specialist

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- Mex$80 – Mex$100/Month

Locations:- Mexico City, Mexico

Full Job Description:

Netflix is the sector’s fundamental streaming enjoyment issuer with 222 million paid memberships in over a hundred 90 international locations taking part in tv series, documentaries, function films and cellular video games across a huge style of genres and languages. Participants can watch as heaps as they need, every time, everywhere, on any internet-associated display screen. Individuals can play, pause and resume looking, all without advertisements or commitments. As Netflix continues to increase precise actual content material material and assemble the sector’s most technology-pushed studio, our Netflix technology services crew has the venture of optimizing the productiveness of Netflix personnel the usage of technology. Our purpose is to provide great era manual to our diverse and globally allotted employees. To accomplish our goal, we’re seeking out flexible and skilled era professionals to join our worldwide help organization in Mexico metropolis.

As a part of a international aid group, you’ll provide person facing IT guide to our inner Netflix employees and outside partners. The crew guarantees an awesome revel in for our customers by way of presenting a long way off manual to important generation. This includes a variety of hardware and software application aid. Your top priorities will be dealing with and resolving technical troubles, studying and documenting the ones troubles, and analyzing developments and the impact of those issues with the ultimate goal of driving improvements to Netflix technology and normal person enjoy.

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This team can be working on-website online to aid a globally dispersed employee base in a remote functionality.

What you may be doing:

You will be part of the global Netflix help group that gives user-facing far flung technical troubleshooting for each Netflix internal construct and outdoor technology. This consists of every hardware and software.
You will contribute to our common operating surroundings and way of life, in which expressing your mind and sharing your remarks is part of your every day.
You will make a contribution to a developing, diverse and inclusive way of life via encouraging an open-minded and supportive surroundings.
You can obtain incoming assist request emails/tickets, chats, and speak to contacts from our worldwide Netflix staff and outside partners.
You will be targeted on making sure a excessive level of guide is maintained for our customers and continuously search for enhancements to the man or woman enjoy.
You could take part in and very very own each day help paintings and responsibilities, inclusive of facts base content material updates, trojan horse triage and prioritization, man or woman-going thru outage manage, and escalation of problems to our companion groups.
You may collaborate together with your colleagues in a international putting across multiple time zones, partnering with others to share mind and feedback to make certain our operational alignment, assist, documentation, and research is of the best caliber.
You may artwork with key stakeholders from numerous departments keeping alignment and correctly partnering inside the direction of not unusual desires and duties.
You will compose documentation on function requests, technical problems, and assist center articles for our customers and areas we supported.
You may are looking for to expose person friction and reliability concerns inside the products and methods that still power ache for our users and product organizations.
You’ll be helping the employee base the use of every English and Spanish languages, in verbal and written communication.

Desired capabilities

IT computer aid/machine administration with a focal point on the purchaser-going through revel in
Experience supporting Cloud and SaaS programs and SSO, which incorporates Google Workspace (Gmail, Calendaring, strain, sites, and agencies)
In-intensity understanding of and the capability to perform advanced troubleshooting on Mac OS, Chrome OS, windows 7, 8, 10 & 11, Linux, and numerous programs along with office and Adobe suites
Robust written and verbal communication
Revel in helping mobile devices which includes Android and iOS gadgets
Enjoy troubleshooting conference room era along with Google Chat, Google Meet, Chromebox for meetings, and Crestron gadgets
Experience with helping human beings remotely thru a ways flung computer answers (LogMeIn Rescue, Teamviewer)
Information of extraordinary practices spherical facts safety
Revel in turning in company and one-on-one education
Revel in running with software program aid tools consisting of Zendesk, JIRA, and Confluence or similar products
Ability to analyze and report tendencies in our assist and information to assess the priority and impact of troubles
Usually in search of possibilities to improve our operations, purchaser research, and deliver cohesive ideas round revolutionary support techniques and alertness layout issues
Audio/Video technology useful resource revel in for convention rooms

Netflix Tagging Jobs In Mexico

Why Mexico For Job?

There are several reasons why the Mexico can be a great destination for job seekers:

Strong economy: The Mexico has a strong and diverse economy, with many sectors offering job opportunities. It has a stable and well-regulated financial sector, a thriving technology industry, and a growing service sector.
Cultural diversity: The Mexico is a multicultural country, with people from all over the world living and working there. This creates a diverse and inclusive workplace environment, with opportunities to learn about different cultures and ways of working.
English language: English is the language of business and international communication, and the Mexico is an English-speaking country. This makes it easier for non-native English speakers to communicate and work effectively in a professional environment.
Access to talent: Many companies in the Mexico are actively looking to recruit talented individuals from around the world. This means there are many job opportunities available for skilled workers in a variety of industries.
Quality of life: The Mexico has a high standard of living, with excellent healthcare, education, and transport systems. It also offers a rich cultural experience, with many museums, galleries, and historic sites to explore.

Overall, the Mexico can be a great place to work for those seeking a challenging and rewarding career in a vibrant and diverse environment.