McDonald’s Remote Jobs Customer Support Jobs
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: McDonald’s
Description:
McDonald’s Remote Jobs Customer Support Jobs
Field Operations Consultant role conducts objective restaurant standards evaluations such as Operations Excellence Assessments, Food Safety visits and National Restaurant Building and Equipment Standards assessments. You will analyze restaurant performance across customer experience and operations brand standards. This position also develops a holistic restaurant operations skill set across all restaurant operations systems through ongoing assessment, training, and development.
Conducts objective evaluations (i.e., Running Great Restaurants Visits, Food Safety Visits, Operations Excellence Assessments, Health & Safety Visits, and National Restaurant Building and Equipment Standards) to analyze restaurant performance across customer experience and McDonald’s operations’ Brand Standards
Protects the McDonald’s brand by identifying issues that may pose risks to customer experience and brand perceptions
Supports operational excellence by identifying restaurants that do not meet McDonald’s QSC (Quality, Service and Cleanliness) / safety standards
Develops a holistic restaurant operations skill set across all Restaurant operations’ systems through ongoing training, learning, and certification in assigned area of expertise
Builds deep expertise in Restaurant Operations and provides expert coaching and root cause analysis to Franchisees
Serves as a Subject Matter Expert to provide support to restaurants as requested by Operators on specific operations initiatives (i.e.. Delivery, Drive-Thru, Digital, etc.)
Uses system and initiative Subject Matter Expertise to drive Guest Counts, Sales, and cashflow through support of operations, initiatives, and Owner/Operator priorities by conducting Performance Excellence Sessions
Collaborates with Franchise Business Partners to assist in developing a full restaurant consulting toolkit, monitor goals and key metrics, and drive business results.
McDonald’s Remote Jobs Customer Support Jobs
Qualifications:
Accurate, consistent evaluator that relies on measurable facts and observations
Strong attention to detail and ability to keep reports and evaluations organized.
Effective time management skills to keep up with a demanding evaluation and travel schedule.
Quick learner capable of developing both a broad understanding of all Restaurant systems and deep expertise in certain areas.
Strong interpersonal skills and ability to build amicable relationships with Franchisee’s and restaurant managers.
Energetic leader with excellent social, communication and presentation skills. Solid influencing and facilitation skills.
Coachable learner with the desire for continuous learning.
Ability to work in an ever-changing environment.
Recognizes patterns and develops intuition around common restaurant performance issues.
Restaurant experience preferred.
High school dimploma required.
McDonald’s Remote Jobs Customer Support Jobs
About the McDonald’s Company :
McDonald’s, the globally renowned fast-food chain, has established a significant presence in the United Kingdom, becoming one of the country’s most recognizable and beloved brands. Since its introduction to the UK market in 1974, McDonald’s has expanded its operations across the nation, serving millions of customers annually.
At the heart of McDonald’s success in the UK is its commitment to offering convenient, affordable, and consistent quality food. With over 1,300 restaurants spanning cities, towns, and even rural areas, McDonald’s has become a ubiquitous part of British culture, catering to diverse tastes and preferences.
In addition to its iconic menu items like the Big Mac, Chicken McNuggets, and fries, McDonald’s in the UK has adapted its offerings to reflect changing consumer demands. This includes introducing healthier options such as salads, wraps, and fruit bags, as well as accommodating various dietary requirements with vegetarian and vegan choices.
McDonald’s has also been proactive in addressing environmental concerns and sustainability issues. The company has implemented initiatives to reduce waste, increase recycling, and source ingredients responsibly. Furthermore, McDonald’s in the UK has committed to using only cage-free eggs and sustainably sourced fish in its products.
Beyond its role as a purveyor of fast food, McDonald’s has contributed to the UK economy by providing employment opportunities to thousands of people, from crew members to managers. The company also supports local communities through various initiatives, including charity partnerships, educational programs, and sponsorships.
Despite facing occasional controversies and challenges, McDonald’s remains a fixture in the UK’s dining landscape, cherished by millions for its convenience, affordability, and familiarity. With its ongoing commitment to innovation, sustainability, and customer satisfaction, McDonald’s is poised to continue its legacy as a leading fast-food chain in the United Kingdom for years to come.
McDonald’s Remote Jobs Customer Support Jobs
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