Legit Work From Home Remote Jobs

Hiring Organization: Legit

Post Name: Customer Success Specialist

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- ₱41000/Year

Locations:- Philippines

Company Overview:

Who We’re Searching For:

We are hoping to add a dedicated CSS with a reliably uplifting perspective to our help group, who can be depended upon to deal with Level 1 client care for our clients. Our help group principally lives out of Radio and Zendesk, where we tackle Level 1 visits and tickets and expeditiously raise more perplexing requests to our Level 2 Specialized Help group. Legit Work From Home Remote Jobs

What is Kixie?

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Kixie is an endeavor upheld start in St Nick Monica supported by a top LA Funding Firm (Mucker Capital). Kixie is a cloud-based telephone and messaging arrangement that helps outreach groups interface with their leads – and support groups keep steady over their clients. We incorporate lavishly and effectively with any CRM, and influence key snapshots of the client excursion to provoke agents to make a move immediately – and brilliantly. We gloat the best group of client achievement reps in the SaaS business, and make our home in radiant St Nick Monica close to the ocean side. Legit Work From Home Remote Jobs

The Essentials:

This position is in-office, not remote. We’re searching for focused nearby up-and-comers who can make the drive to St Nick Monica, and need to be working at a humming, exuberant office consistently.
The Client care Expert job is an extraordinary chance to acquire insight and develop expertly at a solid, energetic tech startup and level up important CS abilities that will work well for you in your future. Something like 1 year of previous involvement with a client-confronting job is liked, yet at the same excessive. Legit Work From Home Remote Jobs

Obligations:

Convey, help and issue tackle with a wide assortment of clients through telephone, Zoom, tickets, and talks
Work with the fitting interior groups (for example designing, item the executives, client achievement), to take care of issues and oversee them through to goal
Work cross practically inside the organization to speak with all partners in clients’ prosperity Legit Work From Home Remote Jobs
Help curate our help community and talk rationale
Make and keep up with associations with clients to more readily comprehend and accomplish their requirements
Help Client Achievement Directors in accomplishing their objectives of limiting beat and expanding extension

Necessities

You are ludicrously persistent
You are perfect at managing individuals and are agreeable through telephone, Zoom, tickets, and talks
You love taking care of new issues Legit Work From Home Remote Jobs
You knew about CRM instruments like Pipedrive, Salesforce and Hubspot, or you’re a speedy report who is anxious to foster familiarity with devices like these
You love learning new things and disdain being worn working out
You’re information driven
You work with clients and make wonderful connections at all phases of the client life-cycle
Programming and innovation fall into place for you, and you’re perfect at exploring and tackling issues you haven’t gone over previously
In a perfect world yet not really – you are an alum of a long term college