KB Home Remote Jobs Customer Support Jobs
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: KB Home
Descriptions:
KB Home Remote Jobs Customer Support Jobs
JOB SUMMARY: The Superintendent/Construction Manager manages all functions of the construction job site as it relates to building quality residential homes. Supervise construction from dirt through closing while maximizing profits and maintaining excellence through the KBnxt business model. Ensures quality assurance and customer satisfaction are maintained throughout the construction process of the new homes.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
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Construction/Cycle Time/Home Readiness:
Plan and direct KB staff and trade partners in the construction and completion of quality residential homes with strong commitment to executing the KBnxt business model and 100% Complete/100% Satisfied program.
Responsible for milestone report (slab to frame, frame to mechanical, drywall to cabinet and cabinet to final).
Ensure consistent application of “Even Flow”, homes completed per schedule (daily starts, closings and monthly deliveries).
Schedule and monitor trade partners during the entire construction process from start to closing. Informs and trains trade partners regarding company policies and procedures, including safety and OSHA compliance.
Approve trade partner’s purchase orders and invoices for assigned homes, while ensuring completion of work in a quality and timely manner. Maintains trade partner scorecards on performance and submits to purchasing.
Monitor subdivision cleanliness and hold trade partners responsible for daily clean-up of homes and jobsite.
Interact with Architecture, Engineering, Studio, Purchasing and DUP and consider their input/deadlines during the process to ensure timely quality construction.
Customer Service:
Continually strive for superior JD Power/CSI ranking in specific market.
Responsible for executing all home deliveries 100% complete and signed off by COE by the homebuyer.
Monitor and resolve customer or construction concerns to facilitate smooth final closing process.
Deliver Pre-Construction and Pre-Drywall orientations with buyers to reinforce contact with buyer throughout the construction process.
Deliver a consistent and effective homeowner orientation to ensure the buyer experiences a positive transition to their new home.
Participate in Community Teams, and take ownership of construction matters/issues. Works directly with the salesforce with an emphasis in teamwork and customer satisfaction.
Safety & Quality Standards:
Maintain a safe work site by implementing good housekeeping regulations and safety requirements, enforcing safe work habits and observing OSHA and any state-level agencies’ regulations.
Facilitate weekly safety meetings with staff and trade partners
Ensure Quality Checkpoints are completed and provides daily status updates on the construction progress on each unit.
Manage the installation and maintenance of SWPPP for the construction site.
External Partnerships (trade partners, municipalities, building officials):
Ensures the community is working with NHQ certified trade partners
Drives the permit and inspection sign-off process on a timely basis
Responsible for inspection process in assigned homes and interacts with VA, FHA, City, County, State and Conventional inspectors involved in the homebuilding process
EDUCATION/EXPERIENCE/MINIMUM REQUIREMENTS:
Education/Certifications/Licenses
High school degree or equivalent required
Associates or Bachelors degree preferred
Construction Management vocational degree or certificate preferred
Experience
Minimum one (1) year as a Construction Manager or Superintendent for the homebuilding industry
2 – 5 years of construction experience with a production homebuilder preferred
Knowledge, Skills & Abilities
Strong experience in delivering high quality customer service programs. JD P experience a plus!
Demonstrated leadership capabilities including motivating teams, employee development, and being results oriented
Strong people skills, including the capability to handle various personalities and develop professional relationships
Action oriented, with the drive to push projects and tasks to successful closure
Proven ability of being customer centric by seeking solutions from the customer’s perspective
Strong verbal & written communication, with the ability to take complex concepts and communicate accurately and persuasively
Strong ability to work within a team-setting, inclusive of other’s ideas, and a willingness to cooperate
Makes quick and accurate decisions based heavily on facts, data and/or metrics
Proficient in Microsoft applications, including Word, Excel, Powerpoint and Outlook.
KB Home Remote Jobs Customer Support Jobs
About the KB Home Company:
KB Home is a prominent homebuilding company based in Los Angeles, California, with operations extending to various regions in the United States. Although it is not a United Kingdom-based company, its significant presence in the homebuilding industry merits discussion. Founded in 1957 as Kaufman & Broad, KB Home is publicly traded on the New York Stock Exchange under the ticker symbol “KBH.”
KB Home is renowned for its innovative approach to homebuilding, particularly its commitment to energy efficiency and sustainability. The company was one of the first in the industry to build homes that meet the stringent ENERGY STAR® guidelines, a testament to its dedication to reducing environmental impact and lowering utility costs for homeowners. This focus on sustainable building practices is a core aspect of KB Home’s business strategy.
The company offers a wide range of home designs and floor plans, catering to various customer needs, from first-time homebuyers to those seeking luxury residences. KB Home’s customer-centric approach allows buyers to personalize their homes with a variety of design options and features, ensuring each home is tailored to individual preferences.
Financially, KB Home has demonstrated robust performance, often reporting strong revenues and a solid market position. The company’s success is driven by its strategic land acquisitions, efficient construction practices, and keen understanding of market demands.
KB Home’s community involvement and philanthropic efforts further enhance its reputation. The company engages in various charitable activities, including partnerships with organizations like the Make-A-Wish Foundation and Habitat for Humanity, reflecting its commitment to giving back to the communities it serves.
In summary, KB Home stands out as a leader in the American homebuilding sector, noted for its sustainable practices, customer-focused home design, and community engagement.
KB Home Remote Jobs Customer Support Jobs
KB Home Remote Jobs Customer Support Jobs – SarkariVaccancy
