J.C. Penney Remote Jobs Customer Support Jobs
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: J.C. Penney
Description:
J.C. Penney Remote Jobs Customer Support Jobs
Primary Responsibilities:
Team Development
â Frequently conducts developmental conversations with direct reports and maintains notes / observations of strengths and opportunities
â Interviews, hires and trains Asset Protection talent for the store and ensures Asset Protection team is following Asset Protection Directives, policies and procedures
â Actively walks the floor and coaches in the moment to enhance each associate’s ability to develop and advises Store/District Leadership Teams when opportunities are noted.
J.C. Penney Remote Jobs Customer Support Jobs
Internal & External Investigations
â Proactively identifies potential acts of theft and fraud by observing associate and customer activity, reviewing exception reports and investigation referrals
â Interviews associates suspected of theft or fraud in accordance with company policies and properly documents all stages
â Reviews and ensures all Asset Protection documentation is complete, accurate and is maintained per Company policy and procedure
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â Communicates external theft trends to associates and will partner with other locations/retailers to identify Organized Retail Crime (ORC) groups and patterns. Takes direction from DAPM and or Field Investigations to gather evidence on ORC and external fraud
â Attends hearings as required and updates appropriate files with courtârelated outcomes
â Creates and maintains relationship with local law enforcement and mall security partners
â Reviews the reports of external apprehensions, internal investigations, incident reports, PCI, PII and Sales Audit documentation.
J.C. Penney Remote Jobs Customer Support Jobs
Shrink and Safety
â Tailors company Asset Protection direction to their particular stores and creates new ways to educate and motivate store teams to focus on shrinkage reduction and safety
â Coaches store associates on keeping work areas and sales floor free of hazards to protect customers and associates from accidents, along with maintaining inventory maintenance process.
â Periodically audits departments for merchandise protection standard adherence
â Identifies merchandise protection opportunities that deviate from company standards
Core Competencies:
Takes Accountability:
Holds team accountable for performance, celebrates wins and empowers individuals to take responsibility for their work and pride in their accomplishments.
Produces Results
Motivates and challenges associates to work hard, smart, and outside of traditional hierarchies to attain a shared purpose.
Works Collaboratively
Creates a culture of inclusion and collaboration, actively supporting teamwork and team spirit.
J.C. Penney Remote Jobs Customer Support Jobs
About the J.C. Penney Company :
J.C. Penney is an American retail icon rather than a United Kingdom-based company. It was founded by James Cash Penney in 1902 and became known for its department stores offering a wide range of apparel, home goods, and other merchandise.
Although J.C. Penney does not have a direct presence in the United Kingdom, its influence in retail has been significant globally. Historically, the company established itself as a cornerstone of American shopping culture, pioneering practices such as fixed pricing and developing strong private label brands.
In recent years, J.C. Penney has faced challenges, including bankruptcy proceedings and store closures, amid shifting consumer preferences and competitive pressures in the retail industry. These developments have reshaped its footprint and strategy, focusing more on digital commerce and optimizing its store portfolio.
Despite its challenges, J.C. Penney remains a recognizable brand in the retail sector, valued for its affordable fashion and household products. Its legacy in retail innovation continues to inspire other companies globally.
In summary, while J.C. Penney is not a United Kingdom-based company, its impact on retail practices and consumer culture extends beyond national borders, reflecting its enduring influence and adaptation in a dynamic industry landscape.
J.C. Penney Remote Jobs Customer Support Jobs
J.C. Penney Remote Jobs Customer Support Jobs – SarkariVaccancy