Fully Remote Jobs, Walgreens Application @ sarkarivaccancy ( Remote Call Center Specialist )
Hiring Organization:- Walgreens
Post Name:- Remote Call Center Specialist
Qualifications:- Bachelor Degree
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- $20-$30/hour
Locations:- Colorado, USA
Fully Remote Jobs, Walgreens Application
Full Job Description:
Resolves ordinary, general questions and troubles submitted using customers, medical doctor offices, sufferers, and 0.33 birthday party carriers thru special resources with constrained variety following mounted pointers and trendy SOPs and processes. Utilizes all-to-be-had information to pick the best answer and clear up consumer concerns. Directs complex questions and issues to an extra senior team of workers degree.
- Makes use of a laptop application to log and music inquiries, in addition to, checking the status of gadgets that require compliance with-up or involvement of different events. Documents contact interactions, information details, complaints, remarks, and actions taken.
- Coordinating with other practice areas is important. Refers to unresolved escalated troubles as specific by the departments for further research.
- Contacts clients, doctor’s office, patient, or 1/3 birthday celebration seller to respond to inquiries or to inform them of research results and deliberate adjustments.
- Handles inquiries for one or greater strains of commercial enterprise.
An employee in this position can expect an hourly rate of $15.00 plus a bonus under the phrases of any bonus plan, if applicable, which will rely upon revel in, seniority, geographic locations, and other factors authorized using the law. To review advantages, please click on here jobs.Walgreens.Com/benefits.
Basic Qualifications:
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- High college degree or GED.
- Intermediate level keyboarding capabilities (as a minimum 25 WPM, touch typing, formatting files).
- Primary level pc talents (as an example: begin up and shut down the laptop, use the mouse to factor and click on, start and close programs, transfer between packages, store documents, print files, and/or get information entry online).
- Fundamental engines like Google’s abilities consist of commencing a browser, typing in URLs in the best vicinity, using a search engine, bookmarking a domain, navigating the usage of lower back/forward/prevent buttons, and filling out paperwork online.
- Communicate effectively in writing and verbally.
- The following places aren’t eligible for this possibility: Alabama, Washington, California, Oregon Massachusetts, DC, Alaska, Oregon, Hawaii, NY, Puerto Rico, and Chicago, IL.
That is a work-from-home position. To be eligible for this position you will be required to have a lively home cellphone line (cell and VOIP no longer supported) and high-velocity net connection (DSL and satellite not supported) at the time of your utility. Those utilities will not be reimbursed by way of Walgreens
Desired qualifications:
- At least 1 yr of customer support experience in centralized offerings or call center environment.
- Enjoy in Retail or healthcare.
- Experience presenting customer service to internal and outside customers, including meeting first-class requirements for services, and evaluation of patron pleasure.
- Intermediate stage keyboarding talents (at least 35 WPM, touch typing, formatting documents).
- Fluency in Spanish and English.
The following statistics are relevant to Colorado’s most effective, according to the Colorado Pay Equity Act. In Colorado, an employee on this function can assume a profits/hourly charge between $13.00 and $17.00 plus a bonus under the phrases of any bonus plan, if relevant will depend upon revel in, seniority, geographic locations, and different elements authorized with the aid of the law. To review benefits, please click here jobs.Walgreens.Com/benefits. Walgreens will provide applicants in different states with facts associated with the positions, to the volume required by state or local law, by using calling 1-866-967-5492.
Fitness and coverage insurance:
- FSA & HSA
- Telehealth
- Dental coverage
- Imaginative and prescient coverage
- Life and a private twist of fate coverage
- Incapacity insurance
Assisting your well-being:
- Nicely-being assets
- Free Prescription financial savings club
- Weight management discounts
- Unfastened flu pictures
- Paid time off benefits (PTO)
- Paid Parental leave (PPL) software
Economic properly-being:
- Walgreens Retirement financial savings Plan
- Worker inventory purchase Plan
- Packages that can prevent cash:
- Childcare discounts
- Employee cut price application
- PerkSpot: bargain buy software gives financial savings on items and services from hundreds of national and local stores and carrier providers.
Fully Remote Jobs, Walgreens Application
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