Entergy Remote Jobs Customer Support Jobs

Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Entergy

Description:

Entergy Remote Jobs Customer Support Jobs

This position is liable for supporting the everyday activities to address any client account upkeep as well as worries. People might be expected to cooperate with different cross-utilitarian gatherings to address client related issues that influences client charging, charging conveyance, installment handling and credit and assortment capabilities, as well as takes part in process improvement drives.

Entergy Remote Jobs Customer Support Jobs

Work Obligations/Obligations

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Ready to freely direct exploration on alloted task (client accounts, meter information), archive sources and works with important outside/interior partners and clients to guarantee errands are finished precise and convenient.
Keep up with processes and performs quality control investigation to determine concerns and guarantee consistency, report issues to fitting gatherings when there is information irregularities and inconsistencies.
Track, measure and report out on day to day activities and controls for standard announcing purposes.
Partake in exceptional ventures as characterized by the board to help business processes.
Reports processes utilizing a predictable philosophy all through the association.
Update and amend preparing modules as required, works with preparing for recently added team members, and partake in cross-utilitarian preparation when cycle issues are distinguished.
Give everyday direction, account examination and help on settling specialized or troublesome issues.
Perform quarterly SOX testing in light of characterized conventions and supervise departmental records maintenance for information quality affirmation and controls/compliancy.
Partake in characterizing necessities and testing usefulness for new robotizations and projects and make suggestions on methodology and blueprints connected with the office’s presentation and tasks for proficiency.
Give specialized and process preparing, circulate, and screen responsibility of administrative staff everyday to guarantee finishing of work

Entergy Remote Jobs Customer Support Jobs

Least Prerequisites

Least schooling and experience expected of the position

Partner Examiner I : Partner’s Certificate in a specialized or business-related field and 0-2 years of work insight, (for example, client administrations, information section, account mangement, and so on); OR in lieu of degree, least 2+ long stretches of working experience
Partner Expert II: Partner’s Certification in a specialized or business related field required and 2-4 years of work insight, (for example, client administrations, information passage, account the board, and so on) with a degree; OR in lieu of degree, 4-6 years of working experience.

Entergy Remote Jobs Customer Support Jobs

Least information, abilities and capacities expected of the position

Capability of Microsoft Office: Word, Succeed, and PowerPoint
High level logical abilities and experience chipping away at various tasks
Grasps key business drivers; utilizes this comprehension to achieve own work
No administrative obligations except for has the ability to give casual direction to new colleagues and make sense of perplexing data for others in a straight forward circumstances.
Solid verbal and composed relational abilities (ready to obviously speak with boss/supervisor and others inside the association).
Takes care of issues in direct circumstances; dissects potential arrangements utilizing specialized insight and judgment and points of reference.
Influences nature of own work and crafted by others in the group; works inside rules and strategies.

Entergy Remote Jobs Customer Support Jobs

About the Entergy Company :

Entergy Corporation is an integrated energy company headquartered in New Orleans, Louisiana, United States, but operates in the United Kingdom through its subsidiary, Entergy UK. Entergy is primarily engaged in electric power production and retail distribution operations. The company is one of the largest nuclear generators in the United States and also manages a diversified portfolio of natural gas, coal, oil, and hydroelectric plants.

Entergy UK Operations: Entergy UK focuses on providing energy solutions and services that leverage its expertise in nuclear power generation. The subsidiary offers consultancy and management services for nuclear facilities, including safety assessments, regulatory compliance, and operational efficiency improvements. This aligns with Entergy’s global strategy of promoting sustainable and reliable energy solutions.

Sustainability and Innovation: Entergy is committed to sustainability and has set ambitious goals to reduce its carbon footprint. The company aims to achieve net-zero carbon emissions by 2050, with significant investments in renewable energy sources and technology innovations. This commitment extends to its UK operations, where Entergy UK collaborates with local partners to support the transition to a low-carbon economy.

Community Engagement: Entergy places a strong emphasis on corporate social responsibility. The company supports numerous community initiatives focused on education, environmental stewardship, and economic development. In the UK, Entergy UK actively engages with local communities to promote educational programs in science, technology, engineering, and mathematics (STEM) and to support initiatives that foster environmental sustainability.

Financial Performance: Entergy’s financial strategy is centered on maintaining a balanced and diversified energy portfolio while ensuring financial stability and growth. The company consistently invests in infrastructure upgrades and new technologies to enhance efficiency and reliability.

Conclusion: Through Entergy UK, Entergy Corporation extends its commitment to delivering safe, reliable, and sustainable energy solutions in the United Kingdom. The subsidiary leverages Entergy’s global expertise to support the UK’s energy needs and contribute to a greener future

Entergy Remote Jobs Customer Support Jobs

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