Door dash virtual Customer Support Remote Jobs (Multiple Location)
Door Dash is a technology company that connects people with the best in their cities through door-to-door delivery. We empower local businesses and local drivers (called Dashers) with opportunities to earn, work, and live. As a market leader in food delivery, we aim to expand our services and continue innovating to provide the best customer experience.
Job Title: Virtual Customer Support Representative (Remote, Multiple Locations)
Job Summary:
We are seeking dedicated and motivated Virtual Customer Support Representatives to join our remote team. As a customer support representative, you will be the first point of contact for our customers, helping to resolve issues, provide information, and ensure a seamless Door Dash experience.
Key Responsibilities:
- Respond promptly to customer inquiries via phone, email, and chat
- Provide accurate, valid, and complete information by using the right methods and tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Go the extra mile to engage customers and ensure their satisfaction
- Collaborate with other team members to ensure a consistent and high-quality customer experience
Required Skills and Qualifications:
- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multitask, prioritize, and manage time effectively
- High school diploma or equivalent; college degree preferred
Experience:
- Minimum 1-2 years of experience in a customer support role
- Experience in a remote working environment is a plus
Working Hours:
- Full-time positions with flexible working hours
- Availability to work in different shifts, including weekends and holidays, as needed
Knowledge, Skills, and Abilities:
- Strong problem-solving skills and the ability to think analytically
- Ability to work independently and as part of a team
- Proficiency in using computers and software applications
- A positive attitude and a passion for providing excellent customer service
Benefits:
Other Jobs You May Be Interested In
- Online Remote Customer Service Rep at Southwest Airlines Jobs- Philippines
- (Southwest Airlines Data Entry job at home) Virtual Assistant Jobs – No Experience – Philippines
- Customer service agent – Philippines
- Southwest Airlines Entry Level Remote Customer Service Jobs – Philippines
- (Work At Home, Entry Level) Southwest Airlines Remote Data Entry Careers – Apply Now – Philippines
- Southwest Airlines Remote From Home No Experience $30/Hour – Work From Home Jobs – Philippines
- United Airlines Work From Home Jobs(Data, Remote, Entry Level) – Philippines
- Remote Virtual Assistant Jobs For Teens Entry Level – Philippines
- Senior Analyst – Data Protection & Privacy – Philippines
- Customer Service Representative – Part Time – Philippines
- Data Entry Specialist (Remote) at United Airlines – Philippines
- United Airlines Work From Home Jobs(Data, Remote, Entry Level) – Philippines
- Tesla Data Entry Remote Jobs (At Home) $25 – Part-Time – Philippines
- Tesla remote jobs – Virtual Assistant Jobs No Experience (Urgent Hiring) – Philippines
- Tesla Careers Remote Data Entry – Work From Home Jobs – Philippines
- Tesla Remote (Work From Home) Customer Service Jobs – Part Time – Philippines
- Tesla Flexible Part-Time Remote – Work From Home: Apply Now – Philippines
- Tesla Social Media Customer Support Job – Philippines
- Fresher Home Based Data Entry Jobs For College Students – Remote Jobs – Philippines
- CVS Health Customer Support Representative (Remote) – Apply Now – Philippines
- Senior Data Analyst Remote – Philippines
- Customer Service Representative Entry Level (Remote) – Philippines
- Remote-IT Help Desk/Service Desk Tech I – Philippines
- Remote, 3rd shift, 11pm-7am- Customer Service Representative – Philippines
- Part Time Remote Walmart Data Entry Job – Work From Home Job – Philippines
- Walmart virtual assistant Part Time Jobs From Home – Philippines
- (Entry Level/No Experience Required) Walmart Data Entry Work From Home Jobs – Philippines
- Walmart Data Entry Jobs (Work At Home $30/H) – Hiring Now – Philippines
- Data Entry Job (Walmart Part Time) – Work From Home Jobs – Philippines
- Walmart Remote jobs – Entry Level – Philippines
- Visa Sponsorship Caregiver Jobs In USA For Foreigners
- CVS Health Customer Support Representative (Remote)
- Remote CVS Virtual Assistant Jobs – Work From Home Jobs (Apply Now)
- Part Time CVS Remote Careers (Remote Data Entry Jobs)
- Pharmacy Technician Call Center – Remote Job
- Vacancy For Data Entry Job | Daily Payment | For College Students
- Part-Time Evening Remote Data Entry Specialist
- Remote Senior Data Analyst Jobs | Work From Home Jobs
- Urgent Opening for Virtual Assistant – (Non IT Jobs)
- Door dash Remote Jobs customer support Associate
- Door dash Remote Jobs customer support Associate (Entry Level)
- Door dash Customer Support – Freshers Jobs
- Doordash Virtual Assistant Jobs (Part/Full Time)
- Remote Customer Service Representative (Entry Level)
- Remote Help Desk Operator
- Daily Payout Part-Time Gigs: Ideal Jobs for Students
- Apple home advisor jobs remote
- Remote Night Shift Customer Service Representative
- Competitive salary and performance-based incentives
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for career growth and development
- Work-from-home flexibility
- Employee discounts on Door Dash services
Why Join Door Dash:
- Be part of a dynamic and inclusive company that values innovation and creativity
- Work in a supportive and collaborative environment
- Contribute to a fast-growing company that is making a significant impact in the food delivery industry
- Enjoy the flexibility and convenience of remote work
How to Apply: Interested candidates are encouraged to apply by visiting our careers page at Door Dash Careers and submitting an online application. Please include your resume and a cover letter detailing your relevant experience and why you are a good fit for this role.
Join Door Dash and help us deliver excellence every day!