Delta Airlines Customer Service Agent Work From Home

 

Company:  Delta Airlines

Industry: Private

Employment Type:- Full Time

Work Hours:-  8 Hours

Locations:- USA

Full Job Description:-

Job Description

Delta Airlines is seeking highly motivated and customer-focused individuals to join our team as Customer Service Agents. This is a remote position, allowing you to work from the comfort of your own home while providing exceptional service to our valued customers. If you have a passion for helping others and enjoy problem-solving, we would love to hear from you!

Requirements

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving abilities
  • Stable internet connection and a quiet workspace
  • Flexibility to work various shifts, including weekends and holidays

Responsibilities

  • Assist customers with booking, changing, and canceling flights
  • Provide information about flight schedules, fares, and policies
  • Handle customer inquiries and resolve issues promptly and effectively
  • Process refunds and exchanges
  • Communicate with other departments to resolve customer issues
  • Maintain accurate records of customer interactions
  • Stay updated on company policies and procedures

Benefits

  • Competitive pay
  • Health Insurance
  • Flight benefits
  • Retirement savings plan
  • Paid time off
  • Professional development opportunities

Educational Qualifications

  • High school diploma or equivalent required
  • Additional certifications or coursework in customer service is a plus

Company Overview

Delta Airlines, one of the world’s largest global airlines, is committed to providing exceptional customer service and fostering a culture of excellence. With a rich history and a dedication to innovation, Delta continues to set the standard for air travel. Our team of professionals is driven by a shared passion for aviation and a commitment to making every customer’s journey a memorable one. Join Delta Airlines and be part of a team that values integrity, respect, and diversity.

Apply today and embark on a rewarding career with Delta Airlines!

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