Data Entry Remote Jobs, Remote American Express Jobs Apply 4 It In @Philippines
Hiring Organization:- Amex
Post Name:- Account Protection Specialist
Qualifications:- Graduate
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- ₱1122 – ₱1684
Locations:- Brooke’s Point ( Asia )
Data Entry Remote Jobs, Remote American Express Jobs
Full Job Description:
At American Express, we know that with the right sponsorship, individuals and organizations have the ability to advance in unimaginable ways. Whether we’re supporting our clients’ monetary certainty to push forward, taking trade higher than ever, or empowering individuals to investigate the world, our associates are continually rethinking what’s conceivable — and we’re glad to back one another constantly.
We back our associates with the help they need to flourish, expertly and by and by. That is the reason we have Amex Flex, our venture working model that gives more prominent adaptability to associates while guaranteeing we save the significant parts of our novel in-person culture. Contingent upon job and business needs, partners will either work nearby, in a half and half model (mix of in-office and virtual days) or completely practically.
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As a brand based on exceeding everyone’s expectations to give the best client experience, it is fundamental to have the most outstanding partners. As the substance of the organization, you can make positive communications with our clients consistently – from organizing an interesting travel or way of life experience to assisting them with their regular requirements. Furthermore, you can develop your abilities through industry-driving preparation and progressing training, all while realizing how it affects constantly set the norm for a-list, client first help. Track down your put in help on #TeamAmex.
- This position is answerable for offering amazing support to our esteemed U.S. card individuals whose records have potential extortion action.
- As a Record Security Expert you will be liable for building associations with our clients. This job will include settling on outbound or inbound decisions, to distinguish fake charges.
- The job additionally includes surveying extortion claims from Card individuals, and overhauling exchange level credit and misrepresentation related inbound calls from traders
- Making a favorable to dynamic endeavor to distinguish fake charges by means of inbound and outbound calls.
- Answer inbound calls from Card individuals and set up/activity misrepresentation cases on calls
Survey misrepresentation claims from Card individuals. Upon survey, a choice should be made to either acknowledge the case from the Card part or reject it for installment of the equilibrium owed and in the end connecting with the shipper through correspondence. Thusly, vital upkeep to the record is expected, to send proper correspondence and make monetary changes in accordance with either parties and document the record.
- Administration exchange level credit and misrepresentation related inbound calls from shippers and card individuals
- Identify and limit credit and misrepresentation risk while empowering beneficial invest at a similar energy
- Ongoing, exchange level credit and extortion risk appraisals
- Retail location (POS) endorsement
- Charge inversions
- Resolve cases inside the doled out strengthening limit
A fruitful Record Security Expert is one who:
Has a demonstrated capacity to give excellent client support to our card individuals/traders, by exhibiting compassion, building compatibility, undivided attention and showing understanding
- Use their insight into items and administration to give positive arrangements
- Astounding scientific abilities and capacity to settle on precise choices
- Imparts in an expert way, driving the discussions with the card individuals/traders towards a commonly gainful result
- Drives results, gains individual fulfillment from accomplishing quality results for the association
- Can offer quality support inside determined division targets
- Magnificent correspondence and client assistance abilities
- Great using time productively and focusing on of undertakings
- Capacity to work inside an occupied and requesting group climate
- Capabilities
Least work insight of 2 years of client care insight in a be in a connected industry, via telephone, enthusiastically for building client dedication through excellent tuning in, relationship building and verbal correspondence
- Ought to have past Extortion experience
- Capacity to work in a speedy measurement driven climate with capable performing various tasks and route
- Shown consultative experience, capacity to impact, ingenious
- Imaginative critical thinking, anxious to track down altered arrangements
- Four year certification, partner degree, school students might apply
Extra Subtleties:
- Area: BGC Corporate Center 2, fifth Road corner 30th Road, Bonifacio Worldwide City, Taguig
- Working environment Adaptability: All day. Should be managable to follow a mixture work game plan (nearby and telecommute)
Telecommute Necessities:
- Should have no less than 25 mbps web association plan/speed
- Should have a private and calm region to work at home
- American Express offers a fabulous and different workplace. Superior execution is compensated with target driven motivating forces.
Data Entry Remote Jobs, Remote American Express Jobs
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