Customer Service Specialist – Philippines
Client assistance Subject matter expert
LHH Enlistment Arrangements is looking for a Client support Expert for our family-claimed fabricating client in Thornton, CO. The Client support Expert will be essential for a little group devoted to helping clients with requesting items and giving specialized data and settling issues. The ideal competitor will be in fact slanted, inquisitive, and focused on learning the organization’s items and supporting its clients with a serious level of consideration and impressive skill. The competitor will likewise line up with our client’s basic beliefs and culture of truth, trust, care, regard, and absolution. Assuming you are keen on bringing your resilient individuals and authoritative abilities to this job, apply today!
Work Type
This is an immediate recruit position with our client. It is a full time, 40-hour week job.
Remuneration and Advantages
The hourly rate for this position is $22-$26/hr, contingent upon capabilities and experience. You can likewise expect an exhaustive advantages bundle, including:
Wellbeing, dental, and vision protection
LTD/sexually transmitted disease
401k with coordinating
HSA/HRA
Life AD&D
Supplemental Protection
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Proficient Improvement Projects
Taken care of time beginning at 120 hours (accumulated), and 9 paid occasions
Hours and Area
You will be working Monday to Friday, by and large 7:30am-4:30pm, with an adaptable timetable for kid get/drop off if necessary. The workplace is situated in Thornton, CO. You will be expected to work nearby 4 days per week with 1 day telecommute.
Obligations
· Responding to specialized inquiries in an expert, exact, and opportune way
· Taking requests by telephone, fax, on the web, face to face, or different means depending on the situation
· Entering orders, Salesforce information passage and twofold checking for exactness
· Effectively tuning in and answering properly to client protests and claims
· Answering client email requests per group rules as well as taking care of any everyday correspondence and routine telephone requests
· Handling return approvals (RMAs) to accommodate request passage or delivery mistakes
· Settling on outbound decisions to acquire client data and help clients with item use information, keep data in organization frameworks as coordinated
· Actually communicating with different groups for clients
· Reporting issues with normal undertakings on visual administration board
· Partaking in cross-practical groups and councils inside the association
· Going to stand up gatherings for different groups/inward clients on a case by case basis (deals, creation, delivering, and so on.)
· Performing different obligations as relegated.
Capabilities
· 2+ long stretches of related work insight
· Capability in Microsoft Office Suite (Word, Succeed, OneNote, Viewpoint) as well as Salesforce, Adobe Trapeze artist, and information the executives devices
· Solid scrupulousness and hierarchical abilities
· Solid tuning in, decisive reasoning, direction and critical thinking abilities
· Solid, proactive subsequent abilities to guarantee all components are set up to fulfill time constraints and keep up with quality norm
· Capacity to discuss really with all degrees of faculty, local area individuals, and company initiative with thoughtfulness, thought and regard.
· Capacity to convey deferentially, articulately, and sympathetically with clients in composed and verbal mediums
· Capacity to make a trip up to three occasions every year
Pay Subtleties: $22.00 to $26.00 each hour
Search oversaw by:
Katherine Priests
Equivalent Open door Manager/Veterans/Impaired
To peruse our Up-and-comer Security Data Proclamation, which makes sense of how we will utilize your data, if it’s not too much trouble, explore to https://www.lhh.com/us/en/competitor protection
The Organization will consider qualified candidates with capture and conviction records subject to government project worker prerequisites or potentially trusted status necessities.
