Customer Service Specialist [Insurance] – US
Full set of working responsibilities
Position Title : Client support Expert [Auto OR P&C Insurance]
Ability : Client care – Protection
Area : Distant [Worcester, MA]
Expected set of responsibilities Rundown:
Accepting inbound brings in a remote call place helping specialists or potentially policyholders with protection related questions as well as undertakings inside set of working responsibilities.
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Set of working responsibilities:
As a piece of a call community group the part is supposed to answer inbound calls from protection specialists or potentially policyholders giving magnificent client support. The job of a client care delegate will go from 1-5 different ranges of abilities or potentially broadly educating in a few organizations as Xceedance uses shared assets as a technique for giving the best client support to all clients.
A client care delegate will help specialists in exploring organization locales, strolling them through transferring record processes, giving time spans and responding to charging questions. Helping policyholders with charging requests, installment inquiries and general inquiries.
Capability and Experience required (counting key abilities):
Capabilities:
Past foundation in Accident coverage or P&C protection [Property and Casualty]
Permit not needed.
Past foundation in an inbound call community client assistance job
PC abilities
Composing abilities
Center Abilities:
- Fantastic client assistance
- Sticks to an exclusive requirement of value rehearses
- Proficient disposition and solid relational abilities
- Fundamental PC route
- Capacity to perform various tasks and work in a speedy climate
- Roused and able to learn new errands
- Critical thinking abilities
Extra Abilities:
Uplifting outlook
Cooperative person
Innovative mind
Work Types:
All day, Agreement
Pay: $15.00 – $16.00 each hour
Anticipated hours: 40 every week
Experience level:
2 years
3 years
4 years
5 years
Shift:
Day shift
Week by week day range:
Monday to Friday
Work setting:
Remote
Experience:
Property and Loss Protection:
2 years (Required)
Accident protection:
2 years (Required)
Work Area:
Remote
