Customer Service Representative (Full-Time/Seasonal)
We seek individuals to assist us in managing subscription boxes for our customers.
Position Overview…
• This role involves answering phone calls from the comfort of your own home.
• In order to be considered for this position, you must have a reliable internet connection, a newer model computer, and a dedicated, quiet workspace where you can train and work without interruptions.
• As part of your responsibilities, you will be assisting customers with filing complaints, billing inquiries, and fulfillment issues.
We are looking for applicants who are comfortable working in a high-call volume environment and who are ready to stay busy.
Job Requirements:
• Required availability includes a start time of 10:00 AM MST, end time of 6:15 PM MST
• Reliable internet connection (A minimum of 50 Mbps download speed).
• PC or Laptop with at least Windows 8 or High Sierra IOS.
• A dedicated, quiet workspace.
• Excellent reading/writing skills.
• Ability to work 32 hours per week, minimum. (Overtime during busy weeks available on a volunteer basis)
• Cyber Monday & Black Friday weekend Required availability
• Ability to work at least one weekend day per week
• Solid PC skills (data entry, systems navigation, basic troubleshooting, etc.)
• MUST LIVE IN WY or KS
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Other information:
• Seasonal with an opportunity to stay on
• Monetary Incentives
• Training will be done remotely via ZOOM.
• Training is paid.
• You will be paid weekly via direct deposit Show full description Collapse