Blackrock Remote Jobs Customer Support Jobs
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Blackrock
Description:
Blackrock Remote Jobs Customer Support Jobs
Role Responsibility
Successful performance in this role requires an individual can perform these duties above a satisfactory level. The following requirements are representative of the knowledge, skill and competencies required.
Support Platform Operations in administering Windows server infrastructure both on-prem and cloud (Azure or AWS) environment.
Analyze, log, track and resolve software/hardware issues pertaining to server operating system and related services.
Manage Windows Server ticket queue, resolve issues and provide 1st and 2nd level support of all Windows server platforms and associated applications.
Proactive server tuning and performance monitoring using corporate tools like SCOM, Splunk and OBM.
Identify and repair inconsistent Windows server configurations including drift config on Citrix and VMware systems.
Blackrock Remote Jobs Customer Support Jobs
Standardization and automation of systems, tasks and workflows using PowerShell.
Participate in Infrastructure project design/implementations and Disaster Recovery exercises.
Produce reports for daily checks, real-time monitoring, and capacity management to support infrastructure management needs.
Operate within an Agile framework, providing regular updates on project progress.
Document all processes and ensure their consistent application across the global Windows server landscape.
Provide weekend support on a rotational basis.
Timely response to escalated support requests.
Regularly update windows servers with the latest security patches and ensure all security measures are compliant and in line with company standard.
Blackrock Remote Jobs Customer Support Jobs
Experience
Minimum 5+ years in comparative industry experience.
Advanced experience administering Windows Server (2016, 2019 and 2022), with proficiency in Active Directory, SharePoint, and MS Exchange
Expertise in VMware (ESXi, vCenter, vSphere, vSAN, TKGI) with a solid understanding of virtual administration and key virtualization concepts including resource allocation, high availability, load balancing, storage, and networking.
Experience with Citrix technologies (VDI, XenApp, XenDesktop, NetScaler), knowledge in Citrix Provisioning Services, Machine Creation Services and Citrix Cloud.
Blackrock Remote Jobs Customer Support Jobs
Familiarity with Active Directory, Azure AD, and Office 365 administration, including user and group management, security and compliance, and identity and access management.
Proficiency in DNS, DFS, DHCP, IIS, NT File System, Group Policy, Remote Desktop Services, Print Services, and have strong knowledge of TCP/IP, SSL/TLS protocols, and load balancing concepts.
Experience with Azure DevOps, including CI/CD pipeline configuration, automation, and management of cloud infrastructure and services.
Strong scripting skills in PowerShell or Python for task automation, including Windows administration, and experience in agile project management.
Knowledge of cloud concepts and platforms, especially Azure and AWS.
Strong knowledge of security principles including patch deployment and troubleshooting.
Experience in managing HP and DELL server hardware including rack-mounted and blade servers.
Knowledge in BigFix, SCCM, SCOM, FACSys, Canon SecurePrint (UniFlow), and CyberArk.
Blackrock Remote Jobs Customer Support Jobs
About the Blackrock Company :
BlackRock, Inc., a global investment management corporation, operates in the United Kingdom through its subsidiary, BlackRock (UK) Limited. Headquartered in New York City, BlackRock is recognized as one of the world’s largest asset managers, with a broad presence across various financial sectors.
BlackRock (UK) Limited provides a comprehensive range of investment services to clients in the UK, including asset management, risk management, and advisory services. The firm caters to a diverse clientele, which includes institutional investors, corporations, governments, and individual investors. By leveraging its extensive global network and local expertise, BlackRock (UK) Limited offers tailored investment solutions designed to meet the specific needs of its clients.
One of BlackRock’s key offerings in the UK is its range of iShares, which are exchange-traded funds (ETFs). iShares provide investors with access to a wide array of markets and asset classes, offering cost-effective and flexible investment options. BlackRock’s commitment to innovation and technology is evident in its Aladdin platform, a risk management and investment platform used extensively by institutional clients in the UK.
Environmental, Social, and Governance (ESG) considerations are integral to BlackRock’s investment approach. The firm actively promotes sustainable investing and encourages companies to adopt practices that contribute to long-term value creation. BlackRock (UK) Limited is committed to engaging with companies on issues such as climate change, diversity, and corporate governance to drive positive change.
In the UK, BlackRock is also involved in community initiatives and charitable activities, reflecting its broader corporate social responsibility goals. The company supports various educational programs and local community projects, aiming to make a positive impact beyond the financial sector.
Overall, BlackRock (UK) Limited exemplifies BlackRock’s global philosophy of offering sophisticated investment solutions while maintaining a strong focus on sustainability and community engagement.
Blackrock Remote Jobs Customer Support Jobs
Blackrock Remote Jobs Customer Support Jobs – SarkariVaccancy
