Assurant Remote Jobs Customer Support Jobs
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Assurant
Description:
Assurant Remote Jobs Customer Support Jobs
The Opportunity:
Reporting to the Account Director you will be an Account Manager to LEVC UK & Hyundai UK with the potential to expand into the EU
Important Client relationship management, commercial reviews, individual dealer management. Ensure there are wide and deep relationships across all important partners of each client and dealer network. Delivering year over year operating revenue growth is an important deliverable & success factor.
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Support Account Director in the pan-EU LEVC roll-out of Assurant products across 24 Countries in the EU
Support all dealerships with Assurant products for Hyundai UK & LEVC
Improve attach rates of Assurant products at dealer level within both clients.
Grow client relationships allowing for daily management of our client accounts and their requirements, organising your time between both clients.
Lead and where needed support the Account Director in the delivery of specific goals within client plan
Responsible for preparation of meeting materials, minutes & action logs
Responsible for service delivery and ensuring that important Service level agreement and Goals are delivered
Early Identification and resolution of issues which may arise following analysis of customer feedback, root cause analysis of complaints. Plan and deliver an action plan to improve whilst removing points of friction
Support the Account Director in the development of Commercial Reviews and delivery of new products where required.
Ensure all dealerships within your identified area receive a quarterly review in person.
4 days out of 5 working days will be dedicated to dealer visits leaving one day a week for admin
You will cover dealerships in the UK from the Midlands area up to Scotland
Assurant Remote Jobs Customer Support Jobs
You will have the following experience:
Account Manager experience in the Automotive industry is essential
Experience establishing communication and engagement with prospects with management & important company partners
Experience delivering customer change projects and achieving Goals
Knowledge of insurance or finance sales processes, to tailor processes to meet customer needs
A broad, up-to-date knowledge of developments within the insurance and financial sectors and the markets in which our partners operate
Identify opportunities to develop and grow the Account
Experience working in a regulated environment
UK driving license is essential
Benefits & Training
Performance Bonus Scheme – 20% of salary
Company car, mobile and laptop
Range of benefits; Financial, Wellbeing, Social
Internal Wellbeing Programme
Learning and Development opportunities
Assurant Remote Jobs Customer Support Jobs
About the Assurant Company :
Assurant, Inc. is a global provider of risk management solutions, operating in the United Kingdom under the name Assurant General Insurance Limited. The company offers a wide range of products and services designed to protect consumer purchases and financial well-being. In the UK, Assurant’s offerings primarily include mobile device protection, extended service contracts, and insurance products tailored to various consumer needs.
Headquartered in London, Assurant UK serves millions of customers through partnerships with major mobile network operators, retailers, and financial institutions. The company’s mobile device protection plans cover loss, theft, accidental damage, and mechanical breakdown, providing peace of mind for users in a technology-driven world. Assurant also offers extended service contracts for home appliances and electronics, ensuring that consumers have access to repair or replacement services beyond the manufacturer’s warranty.
Assurant UK’s business model emphasizes a customer-centric approach, leveraging advanced technology and data analytics to enhance service delivery and customer experience. The company is known for its quick and efficient claims processing, a critical aspect in maintaining customer satisfaction and loyalty.
Sustainability and corporate responsibility are integral to Assurant’s operations. The company engages in various initiatives aimed at environmental conservation and social impact, reflecting its commitment to responsible business practices.
Overall, Assurant UK stands out in the insurance and risk management industry by providing comprehensive and reliable protection solutions, underpinned by strong partnerships, innovative technology, and a focus on customer needs.
Assurant Remote Jobs Customer Support Jobs
Assurant Remote Jobs Customer Support Jobs – SarkariVaccancy
