Asbury Remote Jobs Customer Support Jobs

Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Asbury Automotive Group

Description:

Asbury Remote Jobs Customer Support Jobs

Primary Responsibilities:

The Warehouse Clerk is expected to:

Accurately, timely, and thoroughly assess receipt of all incoming merchandise to document and maintain accurate records.
Seek ways to improve business operation efficiencies and customer service.
Be a teacher to support the efforts of other employees to be successful.

Essential Job Functions:

Maximize Production, Customer Service, and Profitability.
Achieve company standards by maintaining stock records and bins to ensure quick, easy access and prompt service.
Effectively and accurately distribute complete orders to customers while maintaining appropriate timelines to ensure customer satisfaction.
Accurately review records of defective or damaged merchandise for proper completion of claims.
Accurately and promptly process incoming stock orders, and customer returns to sustain a consistent workflow.
Complete and maintain all Larry H. Miller Dealerships’ required training.
Maintain a clean and safe work environment at all times and adhere to all OSHA/EPA requirements.
Maintain employee, customer, and vendor confidence while protecting operations by exercising discretion when handling sensitive, confidential information.
Assist in accurate and timely processing of customer payments.
Maintain the ability to handle job stress and effective interaction with others in the workplace.
Perform all other job duties as requested by management.

Asbury Remote Jobs Customer Support Jobs

Operate with Integrity
Demand the highest ethical standards from self and others.
Maintain composure within the workplace and outside the workplace when interacting or representing the Larry H. Miller Dealerships.
Set an example of a positive attitude and professionalism, including a neat, orderly, and safe work environment.

Physical Demands:

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Work performed in a dealership setting due to the necessity to work in person with employees, customers, and vendors and the location of parts inventory.
Must be able to sit, stand, bend, reach, talk, hear, stoop, kneel, crouch, use hands and fingers, handle or operate objects, tools, or controls, and move about facilities.
Required vision includes close vision, distance, peripheral, and the ability to adjust focus.
Required to lift up to a minimum of 70lbs.
Exposure to shop environments such as noise, dust, odors and fumes, chemicals, and adhesives.
While performing the duties of this job, the employee is exposed to weather conditions precedent at that time.
Required to operate equipment and move vehicles in a safe manner at all times.
Maintain regular attendance and timeliness as set forth within the work schedule designated by the department supervisor/manager.
In general, this position is assigned regular business hours; however, it is typical to work more than 40 hours per week.

Asbury Remote Jobs Customer Support Jobs

Minimum Qualifications:

Education, Experience, and Certification/Training
High school diploma or the equivalent.
6 months or more related experience in a warehouse setting.
Maintain valid OSHA Forklift Certification. If applicable.
Skills
Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.
Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Communication- Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and customers, being aware of others’ reactions, and understanding why they react as they do.
Social Perceptiveness- Being aware of others’ reactions and understanding why they react as they do.
Critical thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Information Ordering- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Knowledge
Knowledge of Larry H. Miller Dealerships’ current company management systems is desirable.
Interacting with Computers- Using computers and computer systems. Knowledge of Microsoft Office products is required.
English Language- Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Ability to understand written sentences and paragraphs in work-related documents.
Customer and Personal Service- Knowledge of principles and processes for providing customer and personal services.

Asbury Remote Jobs Customer Support Jobs

About the Asbury Automotive Group Company :

Asbury Automotive Group is a prominent player in the automotive retail sector, known primarily for its operations in the United States rather than the United Kingdom. However, if we were to conceptualize a hypothetical scenario where Asbury Automotive Group were to establish a presence in the UK, several key aspects would need consideration.

Firstly, the UK automotive market differs significantly from the US, characterized by a preference for smaller vehicles, higher fuel efficiency standards, and a robust used car market. Asbury would need to adapt its product offerings and marketing strategies to align with these preferences.

Secondly, establishing a dealership network in the UK would require navigating regulatory frameworks distinct from those in the US. Compliance with local laws, regulations governing vehicle sales, environmental standards, and consumer protection would be critical.

Moreover, competition in the UK automotive retail sector is intense, with established brands like Pendragon Group and Lookers plc dominating the market. Asbury would need to differentiate itself through innovative customer service, competitive pricing, and perhaps leveraging its existing relationships with manufacturers for exclusive deals.

Culturally, the UK market values transparency, reliability, and sustainability in business practices. Asbury would need to ensure its operations reflect these values, potentially investing in green technologies or promoting corporate social responsibility initiatives.

In summary, while Asbury Automotive Group has thrived in the US market, expanding into the UK would necessitate careful strategic planning, adaptation to local market dynamics, and adherence to regulatory requirements. Success would hinge on effectively understanding and responding to the unique challenges and opportunities presented by the UK automotive industry.

Asbury Remote Jobs Customer Support Jobs

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