Amex Virtual Assistant, Jobs At American Express In Belgium ( Customer Care Professional )

Hiring Organization:- American Express

Post Name:- Customer Care Professional

Qualifications:- Graduate

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- €20 – €30/Hour

Locations:- Brussels, Belgium

Amex Virtual Assistant, Jobs At American Express In Belgium ( Customer Care Professional )

Full Job Description:

American explicit are seeking out purchaser Care experts to join their client Engagement community in Belgium.

The proposed work regime may be hybrid consisting of 2 days in step with week in the office in Brussels and 3 days according to week running from domestic in Belgium.

100% virtual is feasible.

The incumbent will paintings 38 hours in keeping with week in shifts ranging from Monday to Friday 08h00 until 18h00.

Our undertaking at American explicit is to supply a global class consumer revel in every day. We are advocates for our clients, designing creative answers to meet their desires, and aiming to make a significant distinction of their lives. As a client Care expert, you may be a part of the crew inside our client Engagement network which develops lasting relationships with our Card individuals.

Amex Virtual Assistant, Jobs At American Express In Belgium ( Customer Care Professional )

Other Jobs You May Be Interested In

Right here’s simply some of what you’ll do on this role

Deliver amazing care on inbound calls to a huge variety of yank express customers with a diffusion of requests
Help propel your group to success
Construct meaningful relationships thru consultative thinking to make sure introduced value for the purchaser
Provide custom solutions and negotiate a fantastic final results for the customer and American specific, aiming for first name resolution when feasible
Meet and exceed fine dreams, compliance policies and productivity targets
Document important facts
Re-prioritize to conform to the ever-converting environment

In return, as a skilled and capable professional we are able to

Provide opportunities for your expert growth and development
Offer popularity and praise while you pressure and deliver splendid results
Respect and price you to your diversity, integrity, and teamwork

Necessities:

Show private excellence by way of ultimate fantastic in hard conditions
To be had on start date: 10-07-2023
Sturdy verbal conversation abilities in French, Dutch, and English
You want to live in Belgium
Display a passion to serve by way of turning in fantastic service in each interplay with our customers
The capacity to work in a fast-paced surroundings in addition to multitask and re-prioritize on a regular foundation
Strong interpersonal, conversation and listening competencies
Great negotiation and influencing abilties
Pretty ingenious
Robust analytical and trouble-solving competencies with incredible interest to element
Wonderful organizational abilities
Capacity to work in shifts
Team player who demonstrates self-motivation & capability to paintings under strain and unsupervised
Information of Microsoft workplace suite (Excel, word, Outlook,)
Pro-actively seeks possibilities for development and streamline processes
Constructing & leveraging relationships internally and externally
Cross functional abilties inside the group
Pretty self-prompted, results-oriented, and wonderful
Right writing capabilities in French or Dutch are a plus and may cause development possibilities as back up of the complaints department

Amex Virtual Assistant, Jobs At American Express In Belgium ( Customer Care Professional )

Why Belgium For Job?

Belgium is a great destination for job seekers for several reasons:

Central location in Europe: Belgium’s central location in Europe makes it an ideal hub for international business, which means there are many job opportunities available, especially in sectors such as finance, logistics, and technology.
Multilingual society: Belgium is a multilingual society, with three official languages (Dutch, French, and German), making it an attractive destination for job seekers who speak multiple languages.
High minimum wage: Belgium has a relatively high minimum wage, which means workers can expect to earn a decent salary.
Good work-life balance: Belgium is known for its good work-life balance, with many companies offering flexible working hours and generous leave entitlements.
Excellent healthcare and education systems: Belgium has excellent healthcare and education systems, making it an attractive destination for families.
High standard of living: Belgium offers a high standard of living, with good infrastructure, cultural amenities, and a high quality of life.

However, it’s important to note that Belgium also has a high cost of living, especially in major cities such as Brussels. The job market can also be competitive, and knowledge of at least one of the official languages is usually required for many jobs. Nevertheless, overall, Belgium offers many opportunities for job seekers looking for a new challenge in a vibrant and dynamic country.

Amex Virtual Assistant, Jobs At American Express In Belgium ( Customer Care Professional )